Support & maintenanceProzorroPolski

72250000-2 Services related to systems and support

At a glance

ЦЕНТР ЗВ'ЯЗКУ ТА УПРАВЛІННЯ ДЕРЖАВНОЇ СЛУЖБИ УКРАЇНИ З НАДЗВИЧАЙНИХ СИТУАЦІЙ (Ukraine) is tendering: 72250000-2 Services related to systems and support. Offers are due 9 Nov 2026, 06:00 CET. Estimated value UAH 3.5m.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
UAH 3.5m
Estimated value
23 Oct 2026
Published
UA-2026-10-23-015589-a
Reference number
System and support services (72250000)
Main CPV

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Planned end of the contract

What the buyer wants

72250000-2 Services related to systems and support

CPV codes

  • 72250000System and support servicesmain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

EXAMPLE — not a result for your companyCan you bid? Your readiness check

This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.

1 met · 0 expiring · 1 missing · 3 to check

This tender's facts

  • Who wins at this buyerrecently: ТОВАРИСТВО З ОБМЕЖЕНОЮ ВІДПОВІДАЛЬНІСТЮ "ВІ ЄМ ДЖІ", ТОВАРИСТВО З ОБМЕЖЕНОЮ ВІДПОВІДАЛЬНІСТЮ "ВС ТЕХНО" — 5 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeNeeds a look
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Support team and on-callqualified staff for the required hoursNot in your profile yet
  • Maintenance referencessimilar maintenance contracts deliveredNeeds a look

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Buyer

ЦЕНТР ЗВ'ЯЗКУ ТА УПРАВЛІННЯ ДЕРЖАВНОЇ СЛУЖБИ УКРАЇНИ З НАДЗВИЧАЙНИХ СИТУАЦІЙ

Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

Registration no. in the notice
33962437

What this buyer bought before

67 IT contract award notices 2020–2026, €15.5m in total.

  • 32420000-3 Мережеве обладнання

    Winner: ТОВАРИСТВО З ОБМЕЖЕНОЮ ВІДПОВІДАЛЬНІСТЮ "ВІ ЄМ ДЖІ" · 2 bids

    UAH 22.4m

    14 Sept 2026

  • 48730000-4 Пакети програмного забезпечення для забезпечення безпеки

    Winner: ТОВАРИСТВО З ОБМЕЖЕНОЮ ВІДПОВІДАЛЬНІСТЮ "ВС ТЕХНО" · 1 bid

    UAH 108,300

    7 Sept 2026

  • 50330000-7 Послуги з технічного обслуговування телекомунікаційного обладнання

    Winner: ТОВАРИСТВО З ОБМЕЖЕНОЮ ВІДПОВІДАЛЬНІСТЮ "СТЕТМАН" · 1 bid

    UAH 337,500

    18 Aug 2026

  • ДК 021:2015: Сервери (Обладнання для резервного копіювання)

    Winner: ТОВАРИСТВО З ОБМЕЖЕНОЮ ВІДПОВІДАЛЬНІСТЮ "ДІДЖИТАЛ ПАРТНЕРС" · 2 bids

    UAH 68.5m

    24 Jul 2026

  • 48210000-3 Пакети мережевого програмного забезпечення

    Winner: ТОВАРИСТВО З ОБМЕЖЕНОЮ ВІДПОВІДАЛЬНІСТЮ "ДІДЖИТАЛ ПАРТНЕРС" · 2 bids

    UAH 2.7m

    23 Jun 2026

  • 72260000-5 Послуги, пов’язані з програмним забезпеченням

    Winner: ТОВ "Смартс" · 3 bids

    UAH 6.6m

    12 Jun 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

Questions & answers

What is the deadline for offers in "72250000-2 Services related to systems and support"?

Offers are due by 9 Nov 2026, 06:00 CET.

What is the estimated value?

The estimated value published in the notice is UAH 3.5m.

Who is the buyer?

ЦЕНТР ЗВ'ЯЗКУ ТА УПРАВЛІННЯ ДЕРЖАВНОЇ СЛУЖБИ УКРАЇНИ З НАДЗВИЧАЙНИХ СИТУАЦІЙ (Ukraine).

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Match it with your profile

Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.

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Prepare your response

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Never miss a change

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Source: Prozorro. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 5 Nov 2026, 00:22 CET.