IT Operations Contract for Enova SF
At a glance
Enova SF (Trondheim, Norway) is tendering: IT Operations Contract for Enova SF. Offers are due 2 Dec 2026, 12:00 CET. 48-month contract, 2 lots.
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Key facts
- Deadline
- not published
- Estimated value
- 48 months
- Duration
- Negotiated with call
- Procedure
- 3 Nov 2026
- Published
- 760816-2026
- Notice number
- Saksnummer: SID 26_24598
- Reference number
- IT services: consulting, software development, Internet and support (72000000)
- Main CPV
- 2
- Lots
- not allowed
- Variant offers
- English
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for questions
Deadline for offers
Planned start of the contract
What the buyer wants
The sub-contract shall combine standardised operational services and the work surface area. Includes: Client and work surface management User support and SPOC for agreed standard services. Operation/management of Microsoft 365 Identity management with Entra ID Operation and support of meeting rooms, print and accompanying office services. Operation of an office network with accompanying equipment and services. Procurement and life cycle management of client equipment/hardware Procurement and administration of licences Auditing,Event Handling,
Enova, c/o the Digital Transformation and Platform and Data Department, invites tenderers to a negotiated procedure for the procurement of an IT operations agreement for Enova SF. The procurement is divided into the following sub-contracts Sub-contract 1 - Operation and work surface Sub-contract 2 - SOC and security services.
CPV codes
- 72000000IT services: consulting, software development, Internet and supportmain
- 30000000Office and computing machinery, equipment and supplies except furniture and software packages
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1Sub competition 1 Operation and work surface
- Estimated value:
- not published
- Duration:
- 48 months
- CPV:
- 72000000 · IT services: consulting, software development, Internet and support
The sub-contract shall combine standardised operational services and the work surface area. Includes: Client and work surface management User support and SPOC for agreed standard services. Operation/management of Microsoft 365 Identity management with Entra ID Operation and support of meeting rooms, print and accompanying office services. Operation of an office network with accompanying equipment and services. Procurement and life cycle management of client equipment/hardware Procurement and administration of licences Auditing,Event Handling,
Lot 2Sub competition 2 SOC and security services
- Estimated value:
- not published
- Duration:
- 48 months
- CPV:
- 72000000 · IT services: consulting, software development, Internet and support
The sub-contract shall collect SOC and security services. Includes: The security area will be procured as an independent sub-contract. Enova has limited internal security resources and is dependent on access to broad and deep security competence. This sub-contract shall ensure Enova access to specialised suppliers. The separate security contract shall give Enova access to specialised security competence and ensure continual monitoring, analysis and handling of security incidents. The sub-contract shall include: SOC and security monitoring Vulnerability and exposure management Continual improvement and advice. Management, reporting and stand-by The sub-contract does not include identity and access management.
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
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Options, renewals, framework
- Options: foreseen
- Renewals: up to 4 times, 12 months each
Optional services are described in the tender documents.
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
1 met · 1 expiring · 1 missing · 7 to check
This tender's facts
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Fulfilment of the contracting authority ́s requirements. — 50% of the scoreevidence ready for this award criterionNeeds a look
- Climate and environment — 30% of the scoreevidence ready for this award criterionIn your profile
- Price — 20% of the scoreyour price against past winning bidsNeeds a look
- Who wins at this buyerrecently: AFRY Norway AS, BDO AS — 5 different winners in the last 5 awardsNeeds a look
Typical for: Managed services
- Service levels (SLA)availability, response and penalty terms you can meetNeeds a look
- Information securityISO/IEC 27001 or equivalent controlsExpires before the deadline
- Service and data locationwhere the service runs and where data is keptNeeds a look
- Business continuitybackups, disaster recovery and an exit planNeeds a look
- Operations teamqualified staff for the required service hoursNot in your profile yet
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Fulfilment of the contracting authority ́s requirements.50%
Quality: Fulfilment of the Contracting Authority's evaluation requirements in SSA-D Annex 1 Annex 1.1 The Contracting Authority ́s requirement table 70%: Operation and development platform Client and Office Collaboration and licence Support and Customer Dialogue Identity The tenderer's establishment project 10% The tenderer ́s overall response to annex 5, including an interaction model and SLA 20%
- Climate and environment30%
Climate and environment Tenderers shall describe what measures it takes to deliver a climate and environmentally friendly operational service and what improvement measures it takes to make the delivery more efficient in regard to climate and the environment throughout the agreement period. The response shall be directly related to the delivery offered to Enova and not to general business goals or group strategies. The response shall as a minimum include: Circular handling of equipment Measures for: lifetime extension re-use repairs material recovery reduction of waste Efficient use of resources for digital services Measures for: optimisation of Azure consumption optimisation of storage and logging automation reduction of unnecessary resource consumption Documented environmental effects from equivalent deliveries. Tenderers can describe other measures that are of direct relevance for the offered operational delivery and that contribute to a reduced climate or environmental impact. For such measures, the tenderer shall describe: the initiative how it affects the delivery documented or measured effect. how the effect shall be followed-up in Enova A particular amount will be given for: documented results from equivalent deliveries. measurable effects established methods that have already been used.
- Price20%
Price: The tenderer ́s offered prices for the following price element: Establishing 5% Basic prices 50% Licences and azure consumption 25% Hardware and equipment 15% Hourly rates 5%
Buyer
Enova SF
- Address
- Brattørkaia 17A, 7010 Trondheim, Norway
- Website
- www.enova.no
Register identifiers
- Registration no. in the notice
- 983609155
What this buyer bought before
5 IT contract award notices 2020–2022, €6.1m in total.
Norway-Trondheim: Information technology services
Winner: AFRY Norway AS +4 more contractors · 10 bids
NOK 13mFramework agreement — maximum value
16 Mar 2022
Norway-Trondheim: Software-related services
Winner: BDO AS · 2 bids
NOK 6.5m
8 Oct 2021
Norway-Trondheim: IT services: consulting, software development, Internet and support
Winner: Intility AS · 4 bids
NOK 25m
23 Feb 2021
Norway-Trondheim: IT services: consulting, software development, Internet and support
Winner: Bekk Consulting AS · 4 bids
NOK 40m
13 Nov 2020
Norway-Trondheim: IT services: consulting, software development, Internet and support
Winner: Webstep AS · 3 bids
NOK 60mFramework agreement — maximum value
26 Jun 2020
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- eu.eu-supply.com
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "IT Operations Contract for Enova SF"?
Offers are due by 2 Dec 2026, 12:00 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Enova SF (Trondheim, Norway).
Where and how do I submit an offer?
Offers are submitted electronically on eu.eu-supply.com.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
Fulfilment of the contracting authority ́s requirements. 50%, Climate and environment 30%, Price 20%.
Which procedure is used?
Negotiated with call.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 14:54 CET.