PKI L2/L3 maintenance services
At a glance
European Union Agency for the Space Programme (Madrid, Spain) is tendering: PKI L2/L3 maintenance services. Offers are due 16 Dec 2026, 23:59 CET. Estimated value €1.1m, 48-month contract.
Key facts
- Deadline
- €1.1m
- Estimated value
- 48 months
- Duration
- Open procedure
- Procedure
- 4 Nov 2026
- Published
- 766449-2026
- Notice number
- EUSPA/2026/OP/0017
- Reference number
- Software maintenance and repair services (72267000)
- Main CPV
- English
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for questions
Deadline for offers
Opening of offers
What the buyer wants
Provision of Level 2 and Level 3 preventive, corrective and perfective maintenance services for the EUSPA Public Key Infrastructure (PKI), supporting Galileo. The procurement aims to ensure continuity of maintenance following the expiry of the current contract. The services consist predominantly of recurring preventive maintenance, including cybersecurity vulnerability monitoring, patch assessment and testing, and obsolescence management, complemented by corrective interventions when required.
CPV codes
- 72267000Software maintenance and repair servicesmain
- 50312000Maintenance and repair of computer equipment
- 72250000System and support services
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
Options, renewals, framework
- Options: foreseen
Nine optional extensions of three months each, for the continuation of PKI L2/L3 maintenance services, up to a maximum additional duration of 27 months.
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
0 met · 1 expiring · 1 missing · 4 to check
This tender's facts
- Price — 40% of the scoreyour price against past winning bidsNeeds a look
- EU fundingpublicity and reporting duties in the contractNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeNeeds a look
- Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
- Support team and on-callqualified staff for the required hoursNot in your profile yet
- Maintenance referencessimilar maintenance contracts deliveredNeeds a look
Registers — checked automatically
- Registro Mercantilcompany active, directors matchVerified
- ROLECE (official bidder register)registration valid, data currentVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
Award criteria
The full criteria and their weights, as published in the notice.
- Quality60%
Please consult the procurement documents.
- Price40%
Please consult the procurement documents.
Buyer
European Union Agency for the Space Programme
- Address
- INTA Campus La Marañosa, Ctra. M-301, Km 10, 500, San Martín de la Vega, E-28330 Madrid, Spain
- Website
- www.euspa.europa.eu
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- Registration no. in the notice
- EUSPA
What this buyer bought before
Recent IT contracts awarded by the same buyer, from published award notices.
No earlier IT award by this buyer is published yet.
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- webgate.ec.europa.eu
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "PKI L2/L3 maintenance services"?
Offers are due by 16 Dec 2026, 23:59 CET.
What is the estimated value?
The estimated value published in the notice is €1.1m.
Who is the buyer?
European Union Agency for the Space Programme (Madrid, Spain).
Where and how do I submit an offer?
Offers are submitted electronically on webgate.ec.europa.eu.
How are offers scored?
quality 60%, price 40%.
Which procedure is used?
Open procedure.
Win it with SalesDots
Read the documents for you
SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.
Analyse documentsMatch it with your profile
Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.
Check my fitPrepare your response
Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 10:34 CET.