Service consisting of corrective, adaptive, and evolutionary maintenance of the back-office application of the General Directorate of Labor, called Backoffice Trabajo, as well as the development of new functionalities and new procedures.

Dirección General de Trabajo de la Comunidad Autonóma de CanariasSanta Cruz de Tenerife, SpainNotice 765921-2026 · Reference number: SER/2026/0000219738

At a glance

Dirección General de Trabajo de la Comunidad Autonóma de Canarias (Santa Cruz de Tenerife, Spain) is tendering: Service consisting of corrective, adaptive, and evolutionary maintenance of the back-office application of the General Directorate of Labor, called Backoffice Trabajo, as well as the development of new functionalities and new procedures.. Offers are due 7 Dec 2026, 23:59 CET. 12-month contract, 2 lots. Bidders must show, among other things: references, minimum turnover.

Official noticeTender documents

Already a customer? Open it in the app

Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
not published
Estimated value
12 months
Duration
Open procedure
Procedure
4 Nov 2026
Published
765921-2026
Notice number
SER/2026/0000219738
Reference number
Software programming and consultancy services (72200000)
Main CPV
ES703
Place of performance (NUTS)
2
Lots
Spanish
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Planned start of the contract

What the buyer wants

Service consisting of corrective, adaptive, and evolutionary maintenance of the back-office application of the General Directorate of Labor, called Backoffice Trabajo, as well as the development of new functionalities and new procedures.

CPV codes

  • 72200000Software programming and consultancy servicesmain
  • 72267100Maintenance of information technology software

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Service consisting of corrective, adaptive, and evolutionary maintenance of the back-office application of the General Directorate of Labor, called Backoffice Trabajo, as well as the development of new functionalities and new procedures.

    Estimated value:
    not published
    Duration:
    12 months
    Place (NUTS):
    ES705, ES706, ES703, ES704, ES707, ES709
    CPV:
    72200000 · Software programming and consultancy services
  2. Lot 2

    Estimated value:
    not published
    Duration:
    12 months

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • ReferencesSimilar contracts delivered before
  • Minimum turnoverMinimum annual turnover or financial standing

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (2)

Annual business figure

Work done

Options, renewals, framework

  • Renewals: up to 2 times
EXAMPLE — not a result for your companyCan you bid? Your readiness check

This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.

1 met · 1 expiring · 1 missing · 4 to check

Conditions in this notice

  • Referencessimilar contracts from your history matched to the conditionIn your profile
  • Minimum turnoverturnover from your financial statements against the thresholdNeeds a look

This tender's facts

  • 2 lotschoose the lots you can deliver and price each oneNeeds a look
  • Price — 30 ptsyour price against past winning bidsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeNeeds a look
  • Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
  • Support team and on-callqualified staff for the required hoursNot in your profile yet

Registers — checked automatically

  • Registro Mercantilcompany active, directors matchVerified
  • ROLECE (official bidder register)registration valid, data currentVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Free · no account

Get tenders like this one by e-mail

New tenders like this one (Support & maintenance · Spain), once a week and only when there are new ones.

Company address only. We do not accept Gmail, Outlook, WP or similar mailboxes.

Free check · 10 seconds

Does your company fit this tender?

Enter your tax number. We compare your public contract history with this tender — no account needed.

Company address only. We do not accept Gmail, Outlook, WP or similar mailboxes.

Award criteria

The full criteria and their weights, as published in the notice.

For all lots

  • Quality5%

    Experiencia adicional Director/a de Proyectos.

  • Quality20%

    Experiencia del equipo de trabajo.

  • Quality5%

    Plan de formación.

  • Price30%

    PRECIO.

  • Quality40%

    Proyecto a ejecutar y memoria técnica.

Buyer

Dirección General de Trabajo de la Comunidad Autonóma de Canarias

Address
38003 Santa Cruz de Tenerife, Spain
Region (NUTS)
ES703, ES704, ES705, ES706, ES707, ES708

Register identifiers

Registration no. in the notice
21096090153369

What this buyer bought before

Recent IT contracts awarded by the same buyer, from published award notices.

No earlier IT award by this buyer is published yet.

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Service consisting of corrective, adaptive, and evolutionary maintenance of the back-office application of the General Directorate of Labor, called Backoffice Trabajo, as well as the development of new functionalities and new procedures."?

Offers are due by 7 Dec 2026, 23:59 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Dirección General de Trabajo de la Comunidad Autonóma de Canarias (Santa Cruz de Tenerife, Spain).

Where and how do I submit an offer?

Offers are submitted electronically on contrataciondelestado.es.

Is the contract divided into lots?

Yes, into 2 lots.

How are offers scored?

quality 5%, quality 20%, quality 5%, price 30%, quality 40%.

Which procedure is used?

Open procedure.

Win it with SalesDots

Read the documents for you

SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.

Analyse documents

Match it with your profile

Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.

Check my fit

Prepare your response

Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.

Start a response

Never miss a change

Track the deadline, amendments and answers to clarification questions, and get similar tenders and re-tenders before they are published.

Track this tender

Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 04:34 CET.