Support and maintenance service for the OpenLIS information system of the Nuestra Señora de Candelaria University Hospital Complex and its Network of Centers, through an open harmonized procedure and advance processing
At a glance
Dirección Gerente del Hospital Universitario Nuestra Señora de Candelaria (Santa Cruz de Tenerife, Spain) is tendering: Support and maintenance service for the OpenLIS information system of the Nuestra Señora de Candelaria University Hospital Complex and its Network of Centers, through an open harmonized procedure and advance processing. Offers are due 20 Nov 2026, 23:59 CET. 36-month contract, 2 lots. Bidders must show, among other things: references, minimum turnover.
Translated from the official notice. The original text is the legally binding one.
Key facts
- Deadline
- not published
- Estimated value
- 36 months
- Duration
- Open procedure
- Procedure
- 22 Oct 2026
- Published
- 733463-2026
- Notice number
- SER/2026/0000144458
- Reference number
- Maintenance of information technology software (72267100)
- Main CPV
- ES703
- Place of performance (NUTS)
- 2
- Lots
- Spanish
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Opening of offers
What the buyer wants
Support and maintenance service for the OpenLIS information system of the Nuestra Señora de Candelaria University Hospital Complex and its Network of Centers, through an open harmonized procedure and advance processing
CPV codes
- 72267100Maintenance of information technology softwaremain
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1Support and maintenance service for the OpenLIS information system of the Nuestra Señora de Candelaria University Hospital Complex and its Network of Centers, through an open harmonized procedure and advance processing
- Estimated value:
- not published
- Duration:
- 36 months
- Place (NUTS):
- ES705, ES706, ES703, ES704, ES707, ES709
- CPV:
- 72267100 · Maintenance of information technology software
Lot 2
- Estimated value:
- not published
- Duration:
- 36 months
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- ReferencesSimilar contracts delivered before
- Minimum turnoverMinimum annual turnover or financial standing
Detected automatically in the published notice. Always confirm against the tender documents.
Show the notice text (2)
Annual business figure
Work done
Options, renewals, framework
- Renewals: foreseen
This is the SalesDots check: every condition in the notice, the company registers and your whole company profile — certificates with expiry dates, team, references and financials — in one place. The results below are an example; you see the real one after signing in.
10 met · 1 expiring · 2 missing · 2 to check
Conditions in this notice
- References3 matching references from the last 3 yearsIn your profile
- Minimum turnoverturnover from financial statements above the thresholdIn your profile
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
Company profile — matched to the requirements
- ISO/IEC 27001company certificate, validIn your profile
- ISO 9001company certificate — renew before you bidExpires before the deadline
- ISO 22301add it or bring in a consortium partnerNot in your profile yet
- Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
- Solution architect — TOGAFno certified personNot in your profile yet
- IT references, last 3 years3 public-sector implementationsIn your profile
- Turnover, last 3 yearsfrom financial statementsIn your profile
- Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
- Security clearance (Poufne, NATO)to check in the teamNeeds a look
Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Price85%
E-1 MENOR PRECIO.
- Quality5%
F-1 REDUCCIÓN DEL TIEMPO MÁXIMO DE RESOLUCIÓN DE INCIDENCIAS URGENTES.
- Quality5%
F-2 REDUCCIÓN DEL TIEMPO MÁXIMO DE RESOLUCIÓN DE INCIDENCIAS NO URGENTES.
- Quality5%
F-3 INCREMENTO DEL NÚMERO DE REVISIONES PREVENTIVAS ANUALES DE LA BASE DE DATOS.
Buyer
Dirección Gerente del Hospital Universitario Nuestra Señora de Candelaria
- Address
- 38010 Santa Cruz de Tenerife, Spain
- Region (NUTS)
- ES703, ES704, ES705, ES706, ES707, ES708
Register identifiers
- Registration no. in the notice
- 31087770152537
What this buyer bought before
16 IT contract award notices 2019–2026, €5.2m in total.
Servicio de mantenimiento y soporte del sistema informatico INTELLISPACE PORTAL (ISP) para los Servicios de MEDICINA NUCLEAR yRADIOLOGÍA del CHUNSC y su red de…
Winner: PHILIPS IBÉRICA, S.A. · 1 bid
€280,000
11 Aug 2026
Servicio de mantenimiento del sistema de posicionamiento para la localización instalado en el Hospital Universitario de Gran Canaria Dr. Negrín
Winner: SOPORTES DE COMUNICACIÓN ALTERA, SL · 1 bid
€144,480
29 Jul 2026
Servicio de mantenimiento y asistencia técnica de las insfraestructuras de los de CPDs.
Winner: Mistral Tecnologías de Información y Comunicaciones SLU · 2 bids
€241,350
26 Jul 2026
Servicio de mantenimiento de la electrónica de Red datos de los centros dependientes de la Dirección Gerencia del HospitalUniversitario de Gran Canaria Doctor …
Winner: ACUNTIA S.A.U. · 1 bid
€195,708
9 Jul 2026
Suministro mediante arrendamiento sin opción a compra con mantenimiento y soporte incluidos de la solución CrowdStrike FalconIdentity Threat Protection para 3 …
Winner: CENTRO REGIONAL DE SERVICIOS AVANZADOS S.A. · 1 bid
€159,650
9 Jun 2026
Servicio gestionado para el centro de atención al usuario de nivel 0 del servicio de tecnologías de la información y comunicaciones del HUNSC
Winner: LABERIT CANARIAS, SL · 8 bids
€228,000
16 Jan 2026
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- contrataciondelestado.es
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Support and maintenance service for the OpenLIS information system of the Nuestra Señora de Candelaria University Hospital Complex and its Network of Centers, through an open harmonized procedure and advance processing"?
Offers are due by 20 Nov 2026, 23:59 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Dirección Gerente del Hospital Universitario Nuestra Señora de Candelaria (Santa Cruz de Tenerife, Spain).
Where and how do I submit an offer?
Offers are submitted electronically on contrataciondelestado.es.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
price 85%, quality 5%, quality 5%, quality 5%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 24 Oct 2026, 02:28 CEST.