TR5389 Service Provider to provide Digital workspace Monitoring Software

Electricity Supply Board ( ESB )Dublin, IrelandNotice 648059-2026

At a glance

Electricity Supply Board ( ESB ) (Dublin, Ireland) is tendering: TR5389 Service Provider to provide Digital workspace Monitoring Software. Offers are due 28 Oct 2026, 12:00 CET. Estimated value €1m. Bidders must show, among other things: key people.

28 Oct 2026, 12:00 CET
Deadline
€1m
Estimated value
Negotiated with call
Procedure
IT services: consulting, software development, Internet and support (72000000)
Main CPV
21 Sept 2026
Published

What the buyer wants

The Contracting Entity intends to procure a contract for a Service Provider to provide, licence, support and maintenance for ESB’s Digital workspace Monitoring Software. ESB operates the ControlUp monitoring software which enables us to leverage modern digital technologies to gather and analyse data at every critical point of our Digital Workspace infrastructure. It also provides historical data that is very important for recognising trends and proactively addressing issues. It is proposed that the Contract will include (non-exhaustive list – high level scope): ControlUp Performance Monitoring Software The supply of software support with licensing for the existing ESB Digital Workspace solution. Maintenance for all existing software. Management of software licences/subscriptions for all devices and software modules is required. The supply of software support with licensing for any new software added during the term of the contract. This will not be restricted to ControlUp related products as other digital monitoring solutions will be considered.

What a bidder needs

Can you bid? Your readiness check

These are the conditions this notice asks bidders to prove. In SalesDots each one is checked against your company profile: certificates with their validity dates, delivered references and your people.

Example company profile
  • Key people

    recruiter

    Not in your profile yet

Detected automatically in the published notice. Always confirm against the tender documents.

Check it against my company

What this buyer bought before

Recent IT contracts awarded by the same buyer, from published award notices.

  • TR1678 - Business Transformation Operating Model and Customer Platform (CRM and Billing)

    Winner: Kraken Technology Limited

    €47.3m

    15 Dec 2025

  • IT Advisory services for CIO/IT Delivery

    Winner: Gartner Ireland Limited

    €3m

    17 Oct 2024

  • Supplier To Provide FOX615 Multiplexer Equipment, Services and Technical and Resource support pursuant to a framework agreement. TR581

    Winner: Hitachi Energy Ireland

    €29.4m

    3 May 2024

  • SSCON5830 – Professional Telecommunication and Project Management Services (363288-2021)

    Winner: Ernst & Young Business Advisory Services

    €2m

    9 Sept 2022

  • Ireland-Dublin: IT services: consulting, software development, Internet and support

    Winner: Ergo

  • Consent Management Platform Solution System

    Winner: OneTrust Technology Limited

    €1.5m

Win it with SalesDots

Read the documents for you

SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.

Analyse documents

Match it with your profile

Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.

Check my fit

Prepare your response

Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.

Start a response

Never miss a change

Track the deadline, amendments and answers to clarification questions, and get similar tenders and re-tenders before they are published.

Track this tender

Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.