Acquisition of services for the evolution, maintenance, and support of the DGRM document management system - Smartdocs
At a glance
Direção-Geral de Recursos Naturais, Segurança e Serviços Marítimos (Lisboa, Portugal) is tendering: Acquisition of services for the evolution, maintenance, and support of the DGRM document management system - Smartdocs. Offers are due 6 Dec 2026, 00:59 CET. Estimated value €301,900, 36-month contract, 2 lots.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Original deadline:
9 Nov 2026, 00:59 CET - Deadline
- €301,900
- Estimated value
- 36 months
- Duration
- Open procedure
- Procedure
- 9 Nov 2026
- Published
- 776697-2026
- Notice number
- Smartdocs
- Reference number
- Software maintenance and repair services (72267000)
- Main CPV
- PT1A0
- Place of performance (NUTS)
- 2
- Lots
- not allowed
- Variant offers
- Portuguese
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
The deadline for offers was changed once: from 9 Nov 2026, 00:59 CET to 6 Dec 2026, 00:59 CET. The newest notice applies.
Original deadline
Notice published
Deadline for offers
Offers binding until (computed)computed
66 days from the deadline for offers, per the notice
What the buyer wants
Lot 1 - Software Maintenance and Repair Services
Acquisition of services for the evolution, maintenance, and support of the DGRM document management system - Smartdocs
CPV codes
- 72267000Software maintenance and repair servicesmain
- 72315000Data network management and support services
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1Lot 1 - Software Maintenance and Repair Services
- Estimated value:
- €301,900
- Duration:
- 36 months
- Place (NUTS):
- PT1A0
- CPV:
- 72267000 · Software maintenance and repair services
Lot 2Lot 2 - Data Network Management and Support Services
- Estimated value:
- €114,200
- Duration:
- 36 months
- Place (NUTS):
- PT1A0
- CPV:
- 72267000 · Software maintenance and repair services
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
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1 met · 1 expiring · 1 missing · 4 to check
This tender's facts
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
- Who wins at this buyerrecently: WWS – CONSULTORIA INFORMÁTICA, LDA, CGITI Portugal, S.A. — 5 different winners in the last 6 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeNeeds a look
- Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
- Support team and on-callqualified staff for the required hoursNot in your profile yet
- Maintenance referencessimilar maintenance contracts deliveredIn your profile
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Price
The notice does not publish weights — see the tender documents.
Buyer
Direção-Geral de Recursos Naturais, Segurança e Serviços Marítimos
- Address
- Avenida de Brasília, 1449-030 Lisboa, Portugal
- Region (NUTS)
- PT1A0
- Website
- www.dgrm.pt
Register identifiers
- Registration no. in the notice
- 600084973
What this buyer bought before
11 IT contract award notices 2019–2026, €9.5m in total.
Aquisição de serviços Intervenção na BDNNM e modernização do Hardware
Winner: WWS – CONSULTORIA INFORMÁTICA, LDA · 2 bids
€148,152
12 Aug 2026
Portugal-Lisbon: Development of transaction processing and custom software
Winner: CGITI Portugal, S.A. · 4 bids
€3.9m
20 Sept 2023
Portugal-Lisbon: Scheduling and productivity software package
Winner: Inetum espana · 1 bid
€485,822
7 Jul 2023
Portugal-Lisbon: Custom software development services
Winner: CGITI Portugal, S.A. · 3 bids
€2.7m
15 Dec 2021
Portugal-Lisbon: Industry specific software development services
Winner: SplendidAdvice - Tecnologias de Informação, lda · 1 bid
€71,560
6 Dec 2021
Portugal-Lisbon: Custom software development services
Winner: Quanticosolutions, S.A. · 4 bids
€74,700
6 Oct 2021
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- www.anogov.com
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Acquisition of services for the evolution, maintenance, and support of the DGRM document management system - Smartdocs"?
Offers are due by 6 Dec 2026, 00:59 CET. The deadline for offers was changed once: from 9 Nov 2026, 00:59 CET to 6 Dec 2026, 00:59 CET. The newest notice applies.
What is the estimated value?
The estimated value published in the notice is €301,900.
Who is the buyer?
Direção-Geral de Recursos Naturais, Segurança e Serviços Marítimos (Lisboa, Portugal).
Where and how do I submit an offer?
Offers are submitted electronically on www.anogov.com.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
Price.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 11 Nov 2026, 00:42 CET.