Support & maintenanceFramework agreementTEDPolski

Maintenance of Business Objects software, update services and associated support for the Aix-Marseille-Provence Metropolis

Métropole Aix Marseille ProvenceMarseille, FranceNotice 726965-2026 · Reference number: 72260147

At a glance

Métropole Aix Marseille Provence (Marseille, France) is tendering: Maintenance of Business Objects software, update services and associated support for the Aix-Marseille-Provence Metropolis. Offers are due 27 Nov 2026, 11:00 CET. Estimated value €205,750, 48-month contract.

Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
€205,750
Estimated value
48 months
Duration
Open procedure
Procedure
21 Oct 2026
Published
726965-2026
Notice number
72260147
Reference number
Maintenance of information technology software (72267100)
Main CPV
FRL04
Place of performance (NUTS)
not allowed
Variant offers
French
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

What the buyer wants

The purpose of this contract is to provide corrective and scalable maintenance of the business objects licensing fleet and to provide upgrades and assistance on the associated technical environment for the Aix-Marseille-Provence Metropolis. The expected benefits of the incumbent are: - For the part with a fixed price, it is necessary to ensure the

  • Corrective maintenance and support
  • Scalable, adaptive and regulatory maintenance - For the purchase order party, it is intended to provide occasional additional services in order to meet the needs expressed by MAMP in the framework of its decision-making IT infrastructure, namely:
  • Mission of assistance on site or remotely,
  • Complementary developments (study, technical assistance, development, etc.),
  • Installation or upgrading of BO servers.

CPV codes

  • 72267100Maintenance of information technology softwaremain
  • 48612000Database-management system
  • 72212400Business transaction and personal business software development services

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

Options, renewals, framework

  • Framework agreement without reopening of competition
  • Up to 1 contractors in the framework
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8 met · 1 expiring · 2 missing · 2 to check

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 9001company certificate — renew before you bidExpires before the deadline
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look
Check it against my company

Award criteria

The full criteria and their weights, as published in the notice.

  • Price70%

    Le critère prix sera calculé en prenant en compte le montant global des prix en TTC. Le critère prix sera apprécié au regard : - de la décomposition du prix global et forfaitaire et du montant indiqué dans l’acte d’engagement - du détail quantitatif estimatif et du bordereau des prix unitaires.

  • Quality20%

    Valeur technique Le critère valeur technique sera apprécié au regard du mémoire technique en fonction du (des) sous critère(s) pondéré(s) indiqué(s) ci-après : - Sous-critère 1 : Pertinence de l’organisation du support (60%) - Sous-critère 2: Simplicité et fiabilité de la mise à disposition des nouvelles versions (40%)

  • Quality10%

    Valeur environnementale : Performance environnementale telles que la réduction de l’empreinte carbone liée aux interventions et la Sobriété numérique. Ce critère sera apprécié au regard du mémoire environnemental.

Buyer

Métropole Aix Marseille Provence

Address
58 BD CHARLES LIVON, 13007 Marseille, France
Region (NUTS)
FRL04, FRL05, FRL06

Register identifiers

Registration no. in the notice
20005480700017

What this buyer bought before

36 IT contract award notices 2019–2026, €33.7m in total.

  • Fourniture de liens réseau opérés, de services connexes, intégration et, abonnements et support pour l’infrastructure WAN sur les sites de la Métropole Aix-Mar…

    Winner: ORANGE (MANDATAIRE) +2 more contractors · 2 bids

    €1.9m

    25 Aug 2026

  • Maintenance du système de contrôle d'accès des bornes automatiques

    Winner: CITINNOV SAS · 1 bid

    €260,000Framework agreement — maximum value

    24 Mar 2026

  • Fourniture de licences et matériels connexes, intégration, maintenance et prestations complémentaires pour l’infrastructure de téléphonie sur IP et de communic…

    Winner: SOCIETE FRANCAISE DU RADIOTELEPHONE - SFR

    €382,896

    12 Feb 2026

  • Intégration et maintien en condition opérationnelle de solutions OpenSource et de composants logiciels spécifiques

    Winner: SMILE +10 more contractors

    €15.7mFramework agreement — maximum value

    12 Feb 2026

  • Mise à disposition d'une solution de vote électronique infogérée et assistance à l'organisation, à la préparation et au déroulement des élections professionnel…

    Winner: KERCIA SOLUTIONS SAS

    €45,000Framework agreement — maximum value

    9 Feb 2026

  • Fourniture, mise en oeuvre et maintenance d'une solution de visualisation et d'alerting pour la plateforme d'expertise hydrométéorologique du service GEMAPI

    Winner: GEOMATYS

    €585,800Framework agreement — maximum value

    15 Jan 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Maintenance of Business Objects software, update services and associated support for the Aix-Marseille-Provence Metropolis"?

Offers are due by 27 Nov 2026, 11:00 CET.

What is the estimated value?

The estimated value published in the notice is €205,750.

Who is the buyer?

Métropole Aix Marseille Provence (Marseille, France).

Where and how do I submit an offer?

Offers are submitted electronically on marchespublics.ampmetropole.fr.

How are offers scored?

price 70%, quality 20%, quality 10%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 24 Oct 2026, 00:33 CEST.