MAINTENANCE SERVICE OF THE EMERGENCY COMMUNICATION BUS OF THE 112 CATALONIA EMERGENCY CALL CENTER AND MANAGEMENT

At a glance

Centre d'Atenció i Gestió de Trucades d'Urgència 112 Catalunya (No consta, Spain) is tendering: MAINTENANCE SERVICE OF THE EMERGENCY COMMUNICATION BUS OF THE 112 CATALONIA EMERGENCY CALL CENTER AND MANAGEMENT. Offers are due 25 Nov 2026, 08:35 CET. 24-month contract, 2 lots.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
not published
Estimated value
24 months
Duration
Open procedure
Procedure
26 Oct 2026
Published
740715-2026
Notice number
Maintenance and repair of information technology equipment (50312600)
Main CPV
ESP
Place of performance (NUTS)
2
Lots
Spanish
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Offers binding until (computed)computed

    15 days from the deadline for offers, per the notice

What the buyer wants

procurement of BUS operation, administration, support, maintenance and development services in order to maximize the availability of the service, keep it up to date and expand the number of integrated agencies.

CPV codes

  • 50312600Maintenance and repair of information technology equipmentmain

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1MAINTENANCE SERVICE OF THE EMERGENCY COMMUNICATION BUS OF THE 112 CATALONIA EMERGENCY CALL CENTER AND MANAGEMENT

    Estimated value:
    not published
    Duration:
    24 months
    CPV:
    50312600 · Maintenance and repair of information technology equipment

    procurement of BUS operation, administration, support, maintenance and development services in order to maximize the availability of the service, keep it up to date and expand the number of integrated agencies.

  2. Lot 2

    Estimated value:
    not published

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

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2 met · 0 expiring · 1 missing · 4 to check

This tender's facts

  • 2 lotschoose the lots you can deliver and price each oneNeeds a look
  • Who wins at this buyerrecently: SABIO IBÉRICA, SAU, Specialist Computer Centres, S.L. — 3 different winners in the last 3 awardsNeeds a look

Typical for: Managed services

  • Service levels (SLA)availability, response and penalty terms you can meetIn your profile
  • Information securityISO/IEC 27001 or equivalent controlsIn your profile
  • Service and data locationwhere the service runs and where data is keptNeeds a look
  • Business continuitybackups, disaster recovery and an exit planNeeds a look
  • Operations teamqualified staff for the required service hoursNot in your profile yet

Registers — checked automatically

  • Registro Mercantilcompany active, directors matchVerified
  • ROLECE (official bidder register)registration valid, data currentVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Buyer

Centre d'Atenció i Gestió de Trucades d'Urgència 112 Catalunya

Address
Carrer Diputació, 355, 08009 No consta, Spain

Register identifiers

Registration no. in the notice
1276260

What this buyer bought before

3 IT contract award notices 2022–2022, €771,544 in total.

  • Spain-Barcelona: IT services: consulting, software development, Internet and support

    Winner: SABIO IBÉRICA, SAU · 1 bid

    €89,984

    18 Jul 2022

  • Spain-Barcelona: IT services: consulting, software development, Internet and support

    Winner: Specialist Computer Centres, S.L. · 1 bid

    €221,432

    18 Jul 2022

  • Spain-Barcelona: Software programming and consultancy services

    Winner: APLICACIONES COMUNICACIONES Y SERVICIOS INFORMÁTICOS, SL · 1 bid

    €460,128

    30 Jun 2022

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "MAINTENANCE SERVICE OF THE EMERGENCY COMMUNICATION BUS OF THE 112 CATALONIA EMERGENCY CALL CENTER AND MANAGEMENT"?

Offers are due by 25 Nov 2026, 08:35 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Centre d'Atenció i Gestió de Trucades d'Urgència 112 Catalunya (No consta, Spain).

Where and how do I submit an offer?

Offers are submitted electronically on contractaciopublica.cat.

Is the contract divided into lots?

Yes, into 2 lots.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 12:55 CET.