Provision of maintenance and professional support for SW Ataccama MDM II

The object of the contract is to ensure the software maintenance of the Ataccama MDM product (hereinafter referred to as "SW MDM ') for the DEV / TEST / PROD environment, including upgrades and related activities beyond standard maintenance. Furthermore, the object of the contract is to provide professional support in activities requiring the specific qualifications of experts to maintain the maintenance of the maintenance of the SW MDM product (hereinafter referred to as" Professional Support'). The subject of the contract also includes training for SW MDM. The contracting authority shall require the support of SW Ataccam in two essential parts: A. SW maintenance of the Ataccama MDM product for the DEV / TEST / PROD environment (hereinafter referred to as "Maintenance ') B. Professional support consisting of: 1. development activities (hereinafter referred to as" Development activities'), 2. consultancy and consultancy activities (hereinafter referred to as "Consultation ').