Support and maintenance of the HELIOS information system
At a glance
MERO ČR, a.s. (Kralupy nad Vltavou, Czechia) is tendering: Support and maintenance of the HELIOS information system. Offers are due 21 Dec 2026, 10:00 CET. Estimated value CZK 7m, 48-month contract.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- CZK 7m
- Estimated value
- 48 months
- Duration
- Open procedure
- Procedure
- 12 Nov 2026
- Published
- 788812-2026
- Notice number
- 1287/ÚGŘ/2026
- Reference number
- Software-related services (72260000)
- Main CPV
- CZ020
- Place of performance (NUTS)
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Planned start of the contract
Offers binding until (computed)computed
120 days from the deadline for offers, per the notice
Planned end of the contract
What the buyer wants
The purpose of the contract is to support and maintain the information system HELIOS and its modules, including the signing portal OBELISK.
CPV codes
- 72260000Software-related servicesmain
- 48810000Information systems
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
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3 met · 0 expiring · 1 missing · 2 to check
This tender's facts
- Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
- Who wins at this buyerrecently: KSP Computer & Services, s.r.o., ttc, s.r.o. — 5 different winners in the last 6 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeIn your profile
- Vendor support accessupdate rights and escalation to the manufacturerIn your profile
- Support team and on-callqualified staff for the required hoursNot in your profile yet
- Maintenance referencessimilar maintenance contracts deliveredIn your profile
Registers — checked automatically
- Obchodní rejstříkcompany active, representation matchesVerified
- Beneficial owners (ESM)entry matches the shareholdersVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
- the lowest bid price100%
Buyer
MERO ČR, a.s.
- Address
- Veltruská 748, 27801 Kralupy nad Vltavou, Czechia
- Region (NUTS)
- CZ020
- Website
- mero.cz
Register identifiers
- LEI
- 315700CHM9HQOFXM9990
- Registration no. in the notice
- 60193468
What this buyer bought before
21 IT contract award notices 2020–2026, €8.3m in total.
Rozšíření virtualizačního geoclusteru
Winner: KSP Computer & Services, s.r.o. · 1 bid
CZK 10.8m
30 Jun 2026
Servis, údržba, opravy a modifikace ŘS ropovodu Družba a CTR
Winner: ttc, s.r.o. · 1 bid
CZK 16.7m
17 Apr 2026
Obměna datových přepínačů
Winner: TTC MARCONI s. r. o. · 1 bid
CZK 7.7m
24 Nov 2025
Správa geografického informačního systému GRAMIS
Winner: GEODÉZIE - TOPOS a.s. · 4 bids
CZK 468,640
18 Sept 2025
Správa geografického informačního systému GRAMIS
Winner: GEODÉZIE - TOPOS a.s. · 2 bids
CZK 217,740
18 Sept 2025
Dodávka bezpečného datového trezoru
Winner: SoftwareONE Czech Republic s.r.o. · 1 bid
CZK 13.9m
15 Sept 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- www.tenderarena.cz/profily/Mero
- Platform
Questions & answers
What is the deadline for offers in "Support and maintenance of the HELIOS information system"?
Offers are due by 21 Dec 2026, 10:00 CET.
What is the estimated value?
The estimated value published in the notice is CZK 7m.
Who is the buyer?
MERO ČR, a.s. (Kralupy nad Vltavou, Czechia); LEI 315700CHM9HQOFXM9990.
Where and how do I submit an offer?
Offers are submitted electronically on https://www.tenderarena.cz/profily/Mero.
How are offers scored?
the lowest bid price 100%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 12 Nov 2026, 02:26 CET.