Technical support service for the environmental fees system

Województwo PodlaskieBiałystok, PolandNotice 790642-2026 · Reference number: BZP.272.63.2026

At a glance

Województwo Podlaskie (Białystok, Poland) is tendering: Technical support service for the environmental fees system. Offers are due 18 Dec 2026, 09:00 CET. 24-month contract. Bidders must show, among other things: bid deposit.

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
not published
Estimated value
24 months
Duration
Open procedure
Procedure
13 Nov 2026
Published
790642-2026
Notice number
BZP.272.63.2026
Reference number
IT services: consulting, software development, Internet and support (72000000)
Main CPV
PL841
Place of performance (NUTS)
Polish
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Offers binding until (computed)computed

    90 days from the deadline for offers, per the notice

What the buyer wants

  1. The subject of the contract is ‘Service for the provision of technical assistance to the environmental toll system’.
  2. The detailed description and method of performance of the contract shall include the Description of the Subject of the Contract (OPP), which shall be annexed No. 1 to the SWZ.

CPV codes

  • 72000000IT services: consulting, software development, Internet and supportmain
  • 72260000Software-related services
  • 72250000System and support services
  • 72310000Data-processing services
  • 72268000Software supply services

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • Bid depositA deposit or guarantee with the offer

Detected automatically in the published notice. Always confirm against the tender documents.

Bid bond & performance security

What the notice says about securities

Zamawiający wymaga wniesienia zabezpieczenia należytego wykonania umowy wysokości 5 % ceny całkowitej podanej w ofercie.

2. Wykonawca wniesie zabezpieczenie najpóźniej w dniu zawarcia umowy.

3. Zabezpieczenie, o którym mowa w ust. 1 może być wniesione według wyboru wykonawcy w jednej lub kilku następujących formach:

  1. pieniądzu;
  2. poręczeniach bankowych lub poręczeniach spółdzielczej kasy oszczędnościowo-kredytowej, z tym że zobowiązanie kasy jest zawsze zobowiązaniem pieniężnym;
  3. gwarancjach bankowych;
  4. gwarancjach ubezpieczeniowych;
  5. poręczeniach udzielanych przez podmioty, o których mowa w art. 6b ust. 5 pkt 2 ustawy z dnia 9 listopada 2000 r. o utworzeniu Polskiej Agencji Rozwoju Przedsiębiorczości.. 4. Zabezpieczenie wnoszone w pieniądzu wykonawca wpłaci przelewem na rachunek bankowy zamawiającego wskazany przez Zamawiającego. 5. Zabezpieczenie w innej formie niż pieniądz należy złożyć w formie oryginału w siedzibie Zamawiającego.

Original language: Polish

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This tender's facts

  • Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
  • Price — 60% of the scoreyour price against past winning bidsNeeds a look
  • Number of additional service visits (S) — 20% of the scoreevidence ready for this award criterionIn your profile
  • Time to rectify a fault of the failure type (A) — 20% of the scoreevidence ready for this award criterionIn your profile
  • Who wins at this buyerrecently: Delta sp. j. Krentowski Hus, Ikaria sp. z o.o. sp. k. — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Support team and on-callqualified staff for the required hoursNot in your profile yet
  • Maintenance referencessimilar maintenance contracts deliveredNeeds a look

Registers — checked automatically

  • KRS / CEIDG statuscompany active, representation matchesVerified
  • NIP and VAT white listactive VAT payer, account listedVerified
  • Beneficial owners (CRBR)filing matches KRSVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Price60%

    In the ‘Price’ (C) criterion, the evaluation of tenders will be carried out using the following formula: Minimum gross price of non-rejected tenders C = ----------------------------------------------------------------------------- x 100 points x 60% Gross price of the surveyed bid In the "Price" criterion, the offer can obtain a maximum of 60 points. (a) The basis for the award of points in the "Price" criterion shall be the gross offer price provided by the Contractor in the Offer Form. (b) The gross tender price must take into account any costs which the Contractor will incur in connection with the performance of the contract.

  • Time to rectify a fault of the failure type (A)20%

    2. In the criterion ‘Time to remove faults of type’, the assessment will be carried out on the basis of the tender form completed by the Contractor. The time to remove the failure type determines the number of hours to remove one of the types of fault-failure. In the case of the criterion ‘Time for the removal of the failure type’, the tender will receive points for shortening the maximum time for the removal of the defect type of the failure on the subject of the contract. The time offered by the Contractor to remove faults of the type of failure will be taken into account for the evaluation. According to WWZ records, the maximum time to remove faults is 24 hours. The tender will receive points for shortening the maximum time to remove the failure, as follows: (a) 0 pt – no shortening of the maximum time to remove the failure of the item of the order; (b) 10 pt – for shortening the maximum time to 12h; (c) 20 pt – for shortening the maximum time to remove the failure of the item of the order to 6h; In the criterion "Time to remove faults type failure" the offer can get a maximum of 20 points.

  • Number of additional service visits (S)20%

    3) In the criterion ‘Number of additional service visits’, the evaluation will be carried out on the basis of the offer form completed by the Contractor In the case of the criterion ‘number of additional service visits’, the tender will receive points for additional service visits above that specified in opz. According to the records, the maximum number of service visits is 2 during the performance of the order by the contractor. The tender will receive points for additional service visits scored, as follows: (a) 0 pt – no additional service visits; (b) 10 pt – 1 additional service visit; (c) 20 pt – 2 additional service visits; In the criterion "Number of additional service visits" the offer can obtain a maximum of 20 points

Buyer

Województwo Podlaskie

Address
M. Curie-Skłodowskiej 14, 15-097 Białystok, Poland
Region (NUTS)
PL841
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

NIP (tax id)
5422542016
REGON
050658404
EU VAT
PL5422542016

What this buyer bought before

49 IT contract award notices 2019–2026, €16.4m in total.

  • Dostawa sprzętu audiowizualnego wraz z zaprojektowaniem oraz wykonaniem kompleksowej rozbudowy instalacji w sali konferencyjnej

    Winner: Delta sp. j. Krentowski Hus · 3 bids

    PLN 189,912

    3 Aug 2026

  • Zakup licencji Zimbra PE GOV wraz ze standardowym wsparciem producenta

    Winner: INTALIO Makieła Mikołajczyk sp. j. · 1 bid

    PLN 279,278

    30 Jul 2026

  • Opracowanie projektów stałej organizacji ruchu z podziałem na 7 zadań.

    Winner: EcoTraffic Sp. z o. o. · 3 bids

    PLN 254,408

    30 Jul 2026

  • Zakup oraz dostawa licencji subskrypcji oprogramowania Barracuda Email Security Gateway Virtual License 400 Subscription

    Winner: Ikaria sp. z o.o. sp. k. · 2 bids

    PLN 39,852

    30 Jul 2026

  • BZP.272.26.2026.ŁC Wdrożenie zintegrowanego systemu elekomunikacyjnego Urzędu w technologii VoIP

    Winner: NOVACON Mateusz Nowak · 2 bids

    PLN 358,176

    2 Jul 2026

  • Usługa świadczenia wsparcia i asysty technicznej na posiadane przez Zamawiającego System pocztowy oraz CMS SmartSite

    Winner: BIT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

    PLN 710,544

    29 Jun 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Technical support service for the environmental fees system"?

Offers are due by 18 Dec 2026, 09:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Województwo Podlaskie (Białystok, Poland); NIP (tax id) 5422542016, REGON 050658404.

Where and how do I submit an offer?

Offers are submitted electronically on platformazakupowa.pl.

How are offers scored?

Price 60%, Time to rectify a fault of the failure type (A) 20%, Number of additional service visits (S) 20%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 13 Nov 2026, 03:03 CET.