TR5906 A Single Supplier Contract for a Service Provider to provide the Supply, Maintenance and Support of Citrix DaaS, Virtual Apps and Desktops
At a glance
Electricity Supply Board ( ESB ) (Dublin, Ireland) is tendering: TR5906 A Single Supplier Contract for a Service Provider to provide the Supply, Maintenance and Support of Citrix DaaS, Virtual Apps and Desktops. Offers are due 18 Nov 2026, 13:00 CET. Estimated value €7.4m, 60-month contract.
Key facts
- Original deadline:
18 Nov 2026, 12:00 CET - Deadline
- €7.4m
- Estimated value
- 60 months
- Duration
- Negotiated with call
- Procedure
- 30 Oct 2026
- Published
- 756039-2026
- Notice number
- Computer-related management services (72510000)
- Main CPV
- IE061
- Place of performance (NUTS)
- English
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
The deadline for offers was changed once: from 18 Nov 2026, 12:00 CET to 18 Nov 2026, 13:00 CET. The newest notice applies.
Deadline for questions
Notice published
Original deadline
Deadline for offers
What the buyer wants
The Contracting Entity intends to procure a contract for the supply, maintenance and support of Citrix DaaS, Virtual Apps and Desktops. It is proposed that the contract will include (non-exhaustive list - high level scope) Supply, Maintenance and Support of Citrix DaaS, Virtual Apps and Desktops for approx. 11,000 users. This is currently provided under the Citrix Platform License subscription. The supply and support of any new Citrix products, licenses, cloud services or services as required.
The support and maintenance of four Citrix NetScaler MPX 9200’s and supply of any future infrastructure requirements. The provision of Customer Success Services, Priority Support, and Problem Escalation processes. Citrix Education and Training as required. Citrix Professional Services days as required. Annual Health Checks as required. Applicants must hold a Citrix Fusion Resell-Platinum Accreditation at date of submission of PQQ.
CPV codes
- 72510000Computer-related management servicesmain
- 72514000Computer facilities management services
- 72230000Custom software development services
- 72223000Information technology requirements review services
- 72310000Data-processing services
- 72400000Internet services
- 48820000Servers
- 48517000IT software package
- 72500000Computer-related services
- 72000000IT services: consulting, software development, Internet and support
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
Options, renewals, framework
- Renewals: up to 5 times
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2 met · 0 expiring · 1 missing · 2 to check
This tender's facts
- Who wins at this buyerrecently: PFH Technology Group_17679, Willis Towers Watson_33828 — 6 different winners in the last 6 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeNeeds a look
- Vendor support accessupdate rights and escalation to the manufacturerIn your profile
- Support team and on-callqualified staff for the required hoursNot in your profile yet
- Maintenance referencessimilar maintenance contracts deliveredIn your profile
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
Buyer
Electricity Supply Board ( ESB )
- Address
- 27 Fitzwilliam Street Lower, Dublin, D02 KT92 Dublin, Ireland
- Region (NUTS)
- IE061
- Website
- www.esb.ie
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- Registration no. in the notice
- ESB001
What this buyer bought before
41 IT contract award notices 2019–2026, €20.4m in total.
TR2694 - Service Provider to provide CyberArk Privileged Access Management (PAM) licence re-seller Licencing and support for the Cyberark Privileged Access man…
Winner: PFH Technology Group_17679 · 6 bids
€2.2m
26 Jun 2026
TR2484-Total Rewards Statement Solution
Winner: Willis Towers Watson_33828
€800,000
12 Mar 2026
Consent Management Platform Solution System
Winner: OneTrust Technology Limited · 1 bid
€1.5m
6 Feb 2026
A single Service Provider for the Software licencing, install, supply, maintenance and support of AV and Digital Signage Services (Software and Hardware)
Winner: Hamilton Robson Audio Visual Ltd · 6 bids
€10m
23 Dec 2025
TR1678 - Business Transformation Operating Model and Customer Platform (CRM and Billing)
Winner: Kraken Technology Limited · 2 bids
€47.3mFramework agreement — maximum value
15 Dec 2025
The upgrade of the existing NMS from 2.4 to version 2.6
Winner: Oracle EMEA Limited
€17.5mFramework agreement — maximum value
19 Aug 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- www.etenders.gov.ie
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "TR5906 A Single Supplier Contract for a Service Provider to provide the Supply, Maintenance and Support of Citrix DaaS, Virtual Apps and Desktops"?
Offers are due by 18 Nov 2026, 13:00 CET. The deadline for offers was changed once: from 18 Nov 2026, 12:00 CET to 18 Nov 2026, 13:00 CET. The newest notice applies.
What is the estimated value?
The estimated value published in the notice is €7.4m.
Who is the buyer?
Electricity Supply Board ( ESB ) (Dublin, Ireland).
Where and how do I submit an offer?
Offers are submitted electronically on www.etenders.gov.ie.
Which procedure is used?
Negotiated with call.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 04:02 CET.