ZEUS (Central End User Services) - Hardware Provider
At a glance
TenneT TSO GmbH (Bayreuth, Germany) is tendering: ZEUS (Central End User Services) - Hardware Provider. Offers are due 13 Dec 2026, 23:59 CET. Estimated value €1, 96-month contract. Bidders must show, among other things: ISO 14001, ISO 20000, ISO 27001, references, key people, minimum turnover, insurance, bid deposit.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- €1
- Estimated value
- €120m
- Framework agreement maximum value
- 96 months
- Duration
- Negotiated with call
- Procedure
- 13 Nov 2026
- Published
- 792310-2026
- Notice number
- b4d2f53c-860d-4e5b-94ca-d8eecfdcba30
- Reference number
- Data-processing machines (hardware) (30210000)
- Main CPV
- DEU
- Place of performance (NUTS)
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Planned start of the contract
Planned end of the contract
What the buyer wants
TenneT TSO GmbH, operator of a transmission network on land and at sea, is renewing the supply of hardware as part of the ZEUS (Central End-User Services) programme. The future hardware provider is to provide the hardware supply and relieve TenneT of operational tasks. This hardware includes end-user devices of various categories (laptops, mobile phones, tablets, screens and otherwise).
Equipment, video conferencing systems, ...) but also infrastructure or RZ hardware such as routers, switches, servers, storage or the like. In addition, the future supplier provides services on these devices such as labeling or integration into management platforms such as Intune or similar microservices. The devices are purchased by TenneT and remain their property. Operation and administration of the equipment are not part of the tender. Strategic management, standards and approvals remain with TenneT.
Demonstrable experience in cross-manufacturer procurement in the enterprise environment is expected. Data processing within the EEA is also provided. Sustainability aspects such as less packaging and shorter transport routes are expressly desired. The start of the contract shall not be earlier than 1. It is planned for June 2027. The target duration is four years with two unilateral extension options of two years each.
Further details on the subject matter of performance can be found in particular in the attached document “T10 - Scope Document”. Further detailed specifications, volume scales and contractual requirements are made available to the selected applicants after conclusion of the required confidentiality agreement (cf. § 41 para 4 SektVO).
CPV codes
- 30210000Data-processing machines (hardware)main
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- CertificatesISO 14001 · ISO 20000 · ISO 27001 · ISO 9001 · ITIL
- ReferencesSimilar contracts delivered before
- Key peopleNamed roles, CVs or minimum team
- Minimum turnoverMinimum annual turnover or financial standing
- InsuranceProfessional or liability insurance
- Bid depositA deposit or guarantee with the offer
Detected automatically in the published notice. Always confirm against the tender documents.
Show the notice text (8)
(1st Minimum Eligibility Requirement) 1. Total annual turnover The total annual turnover of the applicant or the applicant community must be at least 15,000,000 euros net per financial year in the last three completed financial years. The annual turnover with services comparable to the subject of ZEUS must amount to at least 7,500,000 euros net per financial year in the last three completed financial years. "Comparable services" are services that are comparable to those described in the certificate of performance.
Positive EBIT margin The average EBIT margin of the applicant or the applicant community must be positive over the last three completed financial years. The decisive factor is the arithmetic average of the EBIT margins for these three financial years.
Professional Liability and Company Liability Insurance The applicant or the applicant community must have a professional and company liability insurance with the following minimum amounts per claim or confirm that a corresponding insurance is concluded at the latest before the conclusion of the contract: 5,000,000 euros for personal and property damage, 2,000,000 euros for property damage, 2,000,000 euros for damages arising from data protection, information security or cyber events.
Coverage must be available at least twice per year of insurance. The applicant or the association of applicants must confirm that at the end of the period of participation: no insolvency proceedings or similar proceedings have been applied for or opened, there is no insolvency or over-indebtedness, no circumstances are known that specifically jeopardize the economic continuation of the company during the intended period of performance.
In the case of a candidate/consortium, as well as in the case of a qualifying loan, the turnover of the members is added, provided that the members are jointly responsible for the performance of the contract. If the applicant invokes the economic or financial capacity of another company, the applicant must prove that the necessary funds are actually available throughout the term of the contract.
The applicant and the qualifying company must be jointly liable according to the extent of the qualifying loan. (2.Economic selection criteria) If there are more suitable candidates than are to be invited to submit a tender, the following economic selection criteria are additionally assessed: a Average total annual sales 2023 to 2025, maximum 100 points annual sales less than or equal to € 25 million: 0 points annual sales greater than € 25 million and less than or equal to € 200 million: 50 points annual sales greater than € 200 million: 100 points b Average EBIT margin 2023 to 2025, maximum 50 points – up to and including 5 percent: 0 points, – over 5 percent to and including 10 percent: 25 points, – over 10 percent: 50 points.
The required information must be given in full and truthful manner in the annex “T06 – Company Presentation Bidder” and submitted with the request to participate. The client reserves the right to request corresponding proof.
The applicant or the member(s) of the applicant community and – where applicable – the third party(s) who is(are) used must present an extract from the commercial register of the registry court responsible for him(them). The supporting document(s) shall indicate which natural person(s) is (are) jointly authorised to represent the candidate(s) and/or third parties.
The applicant or the applicant community confirms that the competence areas Workplace HW Mobile HW UC/VC HW Hardware-Services Storage and delivery capacities with at least two (2) references can be proven. Each reference order must additionally include at least 3,000 supervised employees and a minimum turnover of 5,000,000 EUR (net) over the contract period.
The references must be at least on-going or completed (not in implementation/transition) In the case of completed references, the maturity may not exceed 36 months from the date of submission of the competition. Furthermore, 2 references must be submitted in which Workplace HW and UC/VC HW were provided together. (Reference selection criteria) Among the suitable applicants, the selection is made, among other things, on the basis of the quality and comparability of the accepted references.
Only references that meet all the mandatory criteria set out in the "T07 - Form References" are evaluated. A reference is only accepted if: at least 3,000 employees have been looked after; the minimum project turnover of EUR 5,000,000 (net over the duration of the contract) is reached; the project is at least on-going or completed; the end-of-service date is a maximum of 36 months; at least one of the seven competence areas has been confirmed.
The indication of a contact person and corresponding contact data is expressly desired. However, a missing or non-personal indication does not in itself lead to the non-recognition of the reference.
For each accepted reference, the following reference points shall be assigned: a basis point for the accepted reference; one additional point for 3,500 to 4,999 employees under management; two additional points from 5,000 employees under management; one additional point each for each confirmed competence area: Workplace HW Mobile HW UC/VC HW Output HW (e.g. Printer) Network & Server HW hardware services warehousing and delivery capacities; 2 additional points if a reference covers 4 or more areas of competence or 4 additional points if a reference covers 6 or more areas of competence an additional point if the reference customer is a KRITIS company or an energy supplier.
For the competence areas Mobile HW, Output HW, Network & Server HW, including HW services, as well as storage and delivery capacities, can each take into account a maximum of five extra points across all references of an applicant. The competence areas Workplace HW and UC/VC HW are not limited in the points total. For each individual reference, a maximum of eleven reference points can be reached before application of the range-related total covers. Unaccepted references get zero points.
A reference may cover several areas of competence, but each reference order may only be recorded as one line (no double-pointing for a reference). The points of all accepted references of an applicant are added. The number of eligible references shall not be limited. The applicant with the highest sum of reference points will receive the maximum selection point of 1,000 points.
The selection points of the other suitable applicants are determined proportionally as follows: selection points = 1,000 × reference points of the applicant ÷ highest reference points among all applicants The score obtained by this formula shall be rounded to an integer and shall constitute the score achieved in this selection criterion. TenneT reserves the right to check the references provided on a random basis and to request appropriate evidence or confirmations. Misinformation may lead to exclusion from the procurement procedure.
The applicant or member(s) of the applicant community declare(s) to have implemented an Information Security Management System (ISMS) in compliance with the requirements of ISO 27001. For applicant associations, please indicate which member(s) specifically has such an ISMS. The applicant or member(s) of the applicant community must, together with his/her application for participation, provide a certificate (valid certificate) from a registered certification body certifying the existence of an ISMS in accordance with ISO 27001. In addition, the applicant acknowledges that according to the contract a continuous certification is required for the performance period.
Order-related number of employees in Germany and EEA For the rating, all figures are added. The joint average number of employees for the financial years 2023, 2024 and 2025 is evaluated. The following points are awarded: No mention or mention 0-50 employees: 0 points 51-100 employees: 50 points 101-x employees: 100 points
Has the applicant or applicant community implemented an IT service management system? (desired according to ITILv) If yes, which specific (e.g. ISO 20000-1)? In the case of a candidate community, a nomination is required for each member of the candidate community. For candidate communities, points will only be awarded if each member meets the requirement. The following points are awarded: No indication or none: 0 points Yes, min. one ITILv proof: 50 points Yes, ISO 20000-1: 100 points
The applicant or candidate community shall have appropriate and effective procedures in place to ensure and control the quality of the supplies and services covered by the contract. The proof shall be provided by a valid ISO 9001 certification. The following points are awarded:
- No indication or suitable proof: 0 points
- Valid certification according to ISO 9001: 100 points
The applicant or candidate community shall have an effectively implemented environmental management system, such as ISO 14001, or equivalent systematic environmental management measures. The following points are awarded:
- No indication or no environmental management system: 0 points
- Equivalent environmental management measures: 50 points
- Valid certification according to ISO 14001: 100 points
Bid bond & performance security
What the notice says about securities
Siehe Ausschreibungsunterlagen, Rahmenvertragsentwurf
Original language: German
Options, renewals, framework
- Framework agreement without reopening of competition
- Renewals: up to 2 times, 24 months each
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
5 met · 1 expiring · 1 missing · 7 to check
Conditions in this notice
- ISO 14001certificate in your profile, valid on the bid dateIn your profile
- ISO 20000certificate in your profile, valid on the bid dateNot in your profile yet
- ISO 27001certificate in your profile, valid on the bid dateExpires before the deadline
- ISO 9001certificate in your profile, valid on the bid dateIn your profile
- Referencessimilar contracts from your history matched to the conditionIn your profile
- Minimum turnoverturnover from your financial statements against the thresholdNeeds a look
- Insuranceliability policy amount and validity on the bid dateIn your profile
This tender's facts
- Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
- Framework agreementorders are placed during the agreement's termNeeds a look
- Price — 75 ptsyour price against past winning bidsNeeds a look
- Quality — 25 ptsevidence ready for this award criterionNeeds a look
- Who wins at this buyerrecently: Arvato Systems GmbH, Virtimo AG — 6 different winners in the last 6 awardsNeeds a look
Typical for: Hardware
- Manufacturer authorisationauthorised partner status for the brand you offerNeeds a look
- Equivalent productsthe offered model meets every parameter in the descriptionIn your profile
Registers — checked automatically
- Handelsregistercompany active, managing directors matchVerified
- Transparenzregister (beneficial owners)entry matches the shareholdersVerified
- Wettbewerbsregister (exclusions)no entry that excludes you from public contractsVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
- Price75%
The offer with the lowest total worth price gets 750 price points. The evaluation of the remaining tenders shall be linear in relation to the lowest tender price. An offer price equal to or above twice the lowest offer price will receive 0 prize points. (negative price points are not distributed) Price valuation is done according to the following formula: Price Points = 750 × [2 − (Offer Price ÷ Lowest Offer Price)]
- Quality25%
The contract shall be awarded on the basis of the most economical tender. The most economical offer is determined on the basis of a total score of a maximum of 1,000 points. This is composed of the price and the qualitative award criteria as follows: – Price: 75% – qualitative evaluation: 25% The tender with the highest total score shall be awarded provided that all the minimum eligibility requirements are met. Assessment of qualitative award criteria Each of the qualitative criteria shall be assessed by an evaluation body on the basis of the evaluation standards announced in the procurement documents. For each criterion, a school grade of 1 to 6 is awarded by consensus. The conversion of the grades into quality points is carried out as follows: Grade 1 = 100 percent, very good Grade 2 = 80 percent, good Grade 3 = 60 percent, satisfactory Grade 4 = 40 percent, sufficient Grade 5 = 20 percent, defective Grade 6 = 0 percent, insufficiently rated: K1 - Stockmanagement & Forecast – on-demand hardware supply: 5% K2 – Price Management – Price stability and cost transparency: 4% K3 – Lifecycle Management: 4% K4 – Sustainability & Measurable ecological responsibility: 3% K5 - Replacement and failure concept - Assurance of hardware supply and service continuity: 4% K6 - Service integration & Collaboration – a reliable contribution to the overarching service value chain: 5%
Buyer
TenneT TSO GmbH
- Address
- Bernecker Straße 70, 95448 Bayreuth, Germany
Register identifiers
- LEI
- 529900VIQ0A81RMN2Y37
- Registration no. in the notice
- HRB 4923
What this buyer bought before
26 IT contract award notices 2021–2026, €24.2m in total.
NGIn (Next Generation Infrastructure) für die Erbringung von kritischen IT-Infrastruktur Services
Winner: Arvato Systems GmbH
value not disclosed
7 Aug 2026
Operational Planning Control Systems (OPCS) für Kapazitäts- und Engpassmanagement
Winner: Virtimo AG
value left out (implausible in the notice)
10 Jul 2026
LIMA - Erweiterungsbekanntmachung
Winner: d-fine GmbH
value not disclosed
1 Apr 2026
Bereitstellung von Satellitenbandbreiten zur Backup-Satellitenkommunikation
Winner: EuroSkyPark GmbH
€2.3m
19 Dec 2025
Civil Site Surveyor - Bauüberwachung Landstation - Cluster Unterweser BalWin4 und LanWin1
Winner: KODIAK GmbH · 5 bids
value left out (implausible in the notice)
20 Oct 2025
Power2RE - Liegenschaftsmanagementsoftware & verbundene Services
Winner: rmDATA GmbH
€10m
3 Sept 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- s2c.mercell.com/today/230190
- Platform
Questions & answers
What is the deadline for offers in "ZEUS (Central End User Services) - Hardware Provider"?
Offers are due by 13 Dec 2026, 23:59 CET.
What is the estimated value?
The estimated value published in the notice is €1.
Who is the buyer?
TenneT TSO GmbH (Bayreuth, Germany); LEI 529900VIQ0A81RMN2Y37.
Where and how do I submit an offer?
Offers are submitted electronically on https://s2c.mercell.com/today/230190.
How are offers scored?
Price 75%, Quality 25%.
Which procedure is used?
Negotiated with call.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 13 Nov 2026, 03:34 CET.