Deadline changedSupport & maintenanceTEDPolski

Δ8524

At a glance

ΕΤΑΙΡΙΑ ΥΔΡΕΥΣΕΩΣ ΚΑΙ ΑΠΟΧΕΤΕΥΣΕΩΣ ΠΡΩΤΕΥΟΥΣΗΣ Α.Ε. (Ε.ΥΔ.Α.Π. Α.Ε.) (ΓΑΛΑΤΣΙ, Greece) is tendering: Δ8524. Offers are due 3 Dec 2026, 11:00 CET. Estimated value €11.3m, 36-month contract.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Original deadline: 6 Nov 2026, 11:00 CET
Deadline
€11.3m
Estimated value
36 months
Duration
Open procedure
Procedure
30 Oct 2026
Published
755866-2026
Notice number
Software package suites (48422000)
Main CPV
EL303
Place of performance (NUTS)
Greek
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

The deadline for offers was changed once: from 6 Nov 2026, 11:00 CET to 3 Dec 2026, 11:00 CET. The newest notice applies.

  1. Notice published

  2. Original deadline

  3. Deadline for offers

  4. Opening of offers

What the buyer wants

CENTRAL PROCUREMENT AND MAINTENANCE AGREEMENT FOR MICROSOFT ACCOUNTS WITH ENTERPRISE AGREEMENT

CPV codes

  • 48422000Software package suitesmain
  • 72253200Systems support services

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

Options, renewals, framework

  • Options: foreseen
  • Renewals: up to 1 time
EXAMPLE — not a result for your companyCan you bid? Your readiness check

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2 met · 0 expiring · 1 missing · 3 to check

This tender's facts

  • Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
  • Who wins at this buyerrecently: TELEKOM E-VALUE ΥΠΗΡΕΣΙΕΣ CONTACT CENTER ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ, ΔΙΑΚΟΙΝΟΤΙΚΗ ΤΕΧΝΙΚΗ ΕΜΠΟΡΙΚΗ ΚΑΙ ΒΙΟΜΗΧΑΝΙΚΗ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕ — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Support team and on-callqualified staff for the required hoursNot in your profile yet
  • Maintenance referencessimilar maintenance contracts deliveredNeeds a look

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Price

    Κριτήριο ανάθεσης της Σύμβασης είναι η πλέον συμφέρουσα από οικονομική άποψη προσφορά βάσει μόνο τιμής.

The notice does not publish weights — see the tender documents.

Buyer

ΕΤΑΙΡΙΑ ΥΔΡΕΥΣΕΩΣ ΚΑΙ ΑΠΟΧΕΤΕΥΣΕΩΣ ΠΡΩΤΕΥΟΥΣΗΣ Α.Ε. (Ε.ΥΔ.Α.Π. Α.Ε.)

Address
ΩΡΩΠΟΥ 156, 11146 ΓΑΛΑΤΣΙ, Greece
Region (NUTS)
EL303

Register identifiers

Registration no. in the notice
1039.F00987.0001

What this buyer bought before

22 IT contract award notices 2022–2026, €30.3m in total.

  • Δ8000

    Winner: TELEKOM E-VALUE ΥΠΗΡΕΣΙΕΣ CONTACT CENTER ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ · 4 bids

    €1.6m

    3 Jul 2026

  • Δ8285

    Winner: ΔΙΑΚΟΙΝΟΤΙΚΗ ΤΕΧΝΙΚΗ ΕΜΠΟΡΙΚΗ ΚΑΙ ΒΙΟΜΗΧΑΝΙΚΗ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ +1 more contractors · 1 bid

    €1.5m

    24 Mar 2026

  • Δ8314

    Winner: BYTE COMPUTER ΑΝΩΝΥΜΗ ΒΙΟΜΗΧΑΝΙΚΗ ΚΑΙ ΕΜΠΟΡΙΚΗ ΕΤΑΙΡΕΙΑ · 1 bid

    €725,016

    10 Mar 2026

  • Δ8158

    Winner: AKATΤ ΑΝΩΝΥΜΟΣ ΤΕΧΝΙΚΗ, ΚΑΤΑΣΚΕΥΑΣΤΙΚΗ, ΕΜΠΟΡΙΚΗ ΚΑΙ ΠΛΗΡΟΦΟΡΙΚΗΣ ΕΤΑΙΡΕΙΑ · 2 bids

    €192,500

    20 Nov 2025

  • Δ8101

    Winner: ΑΝΩΝΥΜΗ ΒΙΟΤΕΧΝΙΚΗ ΚΑΙ ΕΜΠΟΡΙΚΗ ΕΤΑΙΡΕΙΑ ΠΡΟΙΟΝΤΩΝ ΚΑΙ ΥΠΗΡΕΣΙΩΝ ΥΨΗΛΗΣ ΤΕΧΝΟΛΟΓΙΑΣ -ΗΛΕΚΤΡΟΝΙΚΗΣ ΚΑΙ ΠΛΗΡΟΦΟΡΙΚΗΣ · 1 bid

    €125,000

    15 Apr 2025

  • ΠΑΡΟΧΗ ΥΠΗΡΕΣΙΩΝ ΓΙΑ ΤΗΝ ΑΝΑΝΕΩΣΗ / ΣΥΝΤΗΡΗΣΗ ΑΔΕΙΩΝ ΛΟΓΙΣΜΙΚΟΥ SAP/R3 ORACLE ΥΓΕΙΟΝΟΜΙΚΟΥ

    Winner: REAL CONSULTING ΠΑΡΟΧΗ ΕΠΙΧΕΙΡΗΣΙΑΚΩΝ ΛΥΣΕΩΝ ΠΛΗΡΟΦΟΡΙΚΗΣ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ · 1 bid

    €83,904

    13 Mar 2025

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Δ8524"?

Offers are due by 3 Dec 2026, 11:00 CET. The deadline for offers was changed once: from 6 Nov 2026, 11:00 CET to 3 Dec 2026, 11:00 CET. The newest notice applies.

What is the estimated value?

The estimated value published in the notice is €11.3m.

Who is the buyer?

ΕΤΑΙΡΙΑ ΥΔΡΕΥΣΕΩΣ ΚΑΙ ΑΠΟΧΕΤΕΥΣΕΩΣ ΠΡΩΤΕΥΟΥΣΗΣ Α.Ε. (Ε.ΥΔ.Α.Π. Α.Ε.) (ΓΑΛΑΤΣΙ, Greece).

Where and how do I submit an offer?

Offers are submitted electronically on nepps.eprocurement.gov.gr.

How are offers scored?

price.

Which procedure is used?

Open procedure.

Win it with SalesDots

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Prepare your response

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 3 Nov 2026, 06:13 CET.