Provision of Maintenance Services for the Unified Academic Administration Services System of the University of Patras SAP for the period 01.01.2027 – 31.12.2027

Πανεπιστήμιο ΠατρώνΠάτρα, GreeceNotice 738102-2026 · Reference number: 28/2026

At a glance

Πανεπιστήμιο Πατρών (Πάτρα, Greece) is tendering: Provision of Maintenance Services for the Unified Academic Administration Services System of the University of Patras SAP for the period 01.01.2027 – 31.12.2027. Offers are due 1 Dec 2026, 14:00 CET. Estimated value €217,866, 12-month contract. Bidders must show, among other things: bid deposit.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
€217,866
Estimated value
12 months
Duration
Open procedure
Procedure
26 Oct 2026
Published
738102-2026
Notice number
28/2026
Reference number
Software maintenance and repair services (72267000)
Main CPV
EL632
Place of performance (NUTS)
not allowed
Variant offers
Greek
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Planned start of the contract

  5. Offers binding until (computed)computed

    365 days from the deadline for offers, per the notice

  6. Planned end of the contract

What the buyer wants

Provision of Maintenance Services for the Unified Academic Administration Services System of the University of Patras SAP for the period 01.01.2027 – 31.12.2027

CPV codes

  • 72267000Software maintenance and repair servicesmain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • Bid depositA deposit or guarantee with the offer

Detected automatically in the published notice. Always confirm against the tender documents.

Bid bond & performance security

What the notice says about securities

Όπως ορίζει η Διακήρυξη 28/2026

Original language: Greek

EXAMPLE — not a result for your companyCan you bid? Your readiness check

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1 met · 0 expiring · 1 missing · 5 to check

This tender's facts

  • Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
  • Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
  • Who wins at this buyerrecently: ΟΡΓΑΝΙΣΜΟΣ ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ ΤΗΣ ΕΛΛΑΔΟΣ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ, DYNACOMP ΑΝΩΝΥΜΟΣ ΕΜΠΟΡΙΚΗ ΚΑΙ ΒΙΟΜΗΧΑΝΙΚΗ ΕΤΑΙΡΕΙΑ ΗΛΕΚΤΡΟΝ — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeNeeds a look
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Support team and on-callqualified staff for the required hoursNot in your profile yet
  • Maintenance referencessimilar maintenance contracts deliveredNeeds a look

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Price

    Χαμηλότερη Τιμή

The notice does not publish weights — see the tender documents.

Buyer

Πανεπιστήμιο Πατρών

Address
Πανεπιστημιούπολη - Ρίο, 26504 Πάτρα, Greece
Region (NUTS)
EL632

Register identifiers

Registration no. in the notice
1020.Ε00298.0001

What this buyer bought before

12 IT contract award notices 2021–2026, €3.9m in total.

  • Ανανέωση και αναβάθμιση συμβολαίων χρήσης και συντήρησης λογισμικών 2026

    Winner: ΟΡΓΑΝΙΣΜΟΣ ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ ΤΗΣ ΕΛΛΑΔΟΣ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ +2 more contractors · 2 bids

    €273,904

    28 Aug 2026

  • Προμήθεια Συστημάτων Ηλεκτρονικών Υπολογιστών & Συναφούς Εξοπλισμού για το έτος 2025

    Winner: DYNACOMP ΑΝΩΝΥΜΟΣ ΕΜΠΟΡΙΚΗ ΚΑΙ ΒΙΟΜΗΧΑΝΙΚΗ ΕΤΑΙΡΕΙΑ ΗΛΕΚΤΡΟΝΙΚΩΝ ΣΥΣΚΕΥΩΝ ΚΑΙ ΣΥΝΑΦΩΝ ΕΙΔΩΝ +2 more contractors · 4 bids

    €314,778

    20 Feb 2026

  • Παροχή Υπηρεσιών Συντήρησης για το Ενιαίο Σύστημα Υπηρεσιών Ακαδημαϊκής Διοίκησης Πανεπιστημίου Πατρών SAP για το χρονικό διάστημα 01.01.2026 - 31.12.2026

    Winner: NETCOMPANY S.A. Ελληνικό Υποκατάστημα

    €266,773

    16 Jan 2026

  • Προμήθεια Συστημάτων Η/Υ και Παρελκόμενων για τις ανάγκες του Πανεπιστημίου Πατρών για το έτος 2024

    Winner: SPECTRAtech A.E

    €21,538

    9 Dec 2025

  • Ανανέωση και αναβάθμιση συμβολαίων χρήσης και συντήρησης λογισμικών 2025

    Winner: SPACE HELLAS ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ ΣΥΣΤΗΜΑΤΑ ΚΑΙ ΥΠΗΡΕΣΙΕΣ ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ, ΠΛΗΡΟΦΟΡΙΚΗΣ ΚΑΙ ΑΣΦΑΛΕΙΑΣ- ΙΔΙΩΤΙΚΗ ΕΠΙΧΕΙΡΗΣΗ … +1 more contractors

    €114,908

    16 Sept 2025

  • Παροχή Υπηρεσιών Συντήρησης Ενιαίου Συστήματος Υπηρεσιών Ακαδημαϊκής Διοίκησης Πανεπιστημίου Πατρών

    Winner: Netcompany - Intrasoft S.A.

    €217,800

    14 Feb 2025

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Provision of Maintenance Services for the Unified Academic Administration Services System of the University of Patras SAP for the period 01.01.2027 – 31.12.2027"?

Offers are due by 1 Dec 2026, 14:00 CET.

What is the estimated value?

The estimated value published in the notice is €217,866.

Who is the buyer?

Πανεπιστήμιο Πατρών (Πάτρα, Greece).

Where and how do I submit an offer?

Offers are submitted electronically on nepps.eprocurement.gov.gr.

How are offers scored?

price.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 06:13 CET.