Acquisition of licences and services from TMA TME CRM application
At a glance
Bureau de Recherche en Géologie Minière (BRGM) (Orléans, France) is tendering: Acquisition of licences and services from TMA TME CRM application. Offers are due 20 Oct 2026, 12:00 CEST. 48-month contract, 2 lots.
- 20 Oct 2026, 12:00 CEST
- Deadline
- 48 months
- Duration
- Open procedure
- Procedure
- Computer-related services (72500000)
- Main CPV
- 18 Sept 2026
- Published
Translated from the official notice. The original text is the legally binding one.
What the buyer wants
The purpose of this contract is to provide E-Deal Efficiency licences as well as the application and scalable third-party maintenance and the corrective and preventive maintenance of the Customer Relationship Management (CRM) application. The stakes are as follows: - To ensure continuity of service with the corrective and scalable maintenance of the CRM tool, on the understanding that the solution is hosted on On-Premise, on the servers of the BRGM Information System; - Supporting the BRGM in the operational deployment of the CRM tool and its user ownership (training, technical assistance); - Mobilize high-level expertise on the E-Deal CRM software of the company Efficiency and in customer relationship management, to advise on developments or solutions to correct problematic situations
Lots (2)
Lot 1Acquisition of licences and services from TMA TME CRM application
48 monthsThe purpose of this contract is to provide E-Deal Efficiency licences as well as the application and scalable third-party maintenance and the corrective and preventive maintenance of the Customer Relationship Management (CRM) application. The stakes are as follows: - To ensure continuity of service with the corrective and scalable maintenance of the CRM tool, on the understanding that the solution is hosted on On-Premise, on the servers of the BRGM Information System; - Supporting the BRGM in the operational deployment of the CRM tool and its user ownership (training, technical assistance); - Mobilize high-level expertise on the E-Deal CRM software of the company Efficiency and in customer relationship management, to advise on developments or solutions to correct problematic situations
Lot 2
48 months
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Check it against my companyWhat this buyer bought before
Recent IT contracts awarded by the same buyer, from published award notices.
TMA - TME DU SYSTEME D'INFORMATION DU DPSM
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TMA - TME DU SYSTEME D'INFORMATION GIDAF
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APPUI AUX DÉVELOPPEMENTS INFORMATIQUES D'APPLICATIONS WEB GÉOSCIENTIFIQUES
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RENOUVELLEMENT MAINTENANCE-SOUSCRIPTIONS SAUVEGARDE COHESITY
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.