Acquisition of maintenance and support services for SAP software licensing
At a glance
Imprensa Nacional-Casa da Moeda, SA (Lisboa, Portugal) is tendering: Acquisition of maintenance and support services for SAP software licensing. Offers are due 26 Nov 2026, 18:00 CET. 12-month contract, 2 lots.
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Translated from the official notice. The original text is the legally binding one.
Key facts
- Deadline
- not published
- Estimated value
- 12 months
- Duration
- Open procedure
- Procedure
- 29 Oct 2026
- Published
- 749467-2026
- Notice number
- 412/2026
- Reference number
- Software support services (72261000)
- Main CPV
- PT1A0
- Place of performance (NUTS)
- 2
- Lots
- not allowed
- Variant offers
- Portuguese
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Offers binding until (computed)computed
66 days from the deadline for offers, per the notice
What the buyer wants
Acquisition of maintenance and support services for SAP software licensing
CPV codes
- 72261000Software support servicesmain
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1Acquisition of maintenance and support services for SAP software licensing
- Estimated value:
- not published
- Duration:
- 12 months
- Place (NUTS):
- PT1A0
- CPV:
- 72261000 · Software support services
Lot 2
- Estimated value:
- not published
- Duration:
- 12 months
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
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3 met · 1 expiring · 0 missing · 3 to check
This tender's facts
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
- Who wins at this buyerrecently: MEO – Serviços de Comunicações e Multimédia, S.A., NORMÁTICA Serviços de Informática e Organização, SA — 5 different winners in the last 6 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeIn your profile
- Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
- Support team and on-callqualified staff for the required hoursIn your profile
- Maintenance referencessimilar maintenance contracts deliveredIn your profile
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Others
Fator Preço
The notice does not publish weights — see the tender documents.
Buyer
Imprensa Nacional-Casa da Moeda, SA
- Address
- Av. António José de Almeida, 1000-042 Lisboa, Portugal
- Region (NUTS)
- PT1A0
- Website
- www.incm.pt
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- LEI
- 549300WUEC7H5K5P2789
- Registration no. in the notice
- 500792887
What this buyer bought before
9 IT contract award notices 2019–2026, €4.4m in total.
Aquisição de Comunicações Unificadas e Colaboração Inteligentes e Contact Centers Inteligentes_3
Winner: MEO – Serviços de Comunicações e Multimédia, S.A. · 2 bids
€243,127
16 Jun 2026
Portugal-Lisbon: Maintenance of information technology software
Winner: NORMÁTICA Serviços de Informática e Organização, SA · 1 bid
€256,948
15 Nov 2022
Portugal-Lisbon: Computer support services
Winner: SAP PORTUGAL - Sistemas, Aplicações e Produtos Informáticos, Sociedade Unipessoal, Lda. · 1 bid
€374,706
15 Jun 2022
Portugal-Lisbon: Software development services
Winner: Accenture Consultores de Gestão, S.A. +1 more contractors · 1 bid
€431,000
1 Jun 2022
Portugal-Lisbon: Software development services
Winner: EVERIS PORTUGAL, S.A. · 4 bids
€450,000
27 Sept 2021
Portugal-Lisbon: Software support services
Winner: SAP Portugal - Sistemas, Aplicações e Produtos Informáticos, Sociedade Unipessoal, Lda. · 1 bid
€308,536
8 Jun 2021
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- www.acingov.pt
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Acquisition of maintenance and support services for SAP software licensing"?
Offers are due by 26 Nov 2026, 18:00 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Imprensa Nacional-Casa da Moeda, SA (Lisboa, Portugal); LEI 549300WUEC7H5K5P2789.
Where and how do I submit an offer?
Offers are submitted electronically on www.acingov.pt.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
Others.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 3 Nov 2026, 05:49 CET.