Acquisition of services for the design, development, implementation, support and maintenance of the CRM & AIS project of the Pre-Experience area of NOVA SBE, based on Microsoft Dynamics 365 technology
At a glance
Universidade Nova de Lisboa (Carcavelos, Portugal) is tendering: Acquisition of services for the design, development, implementation, support and maintenance of the CRM & AIS project of the Pre-Experience area of NOVA SBE, based on Microsoft Dynamics 365 technology. Offers are due 6 Nov 2026, 20:00 CET. Estimated value €1.5m, 36-month contract, 2 lots. Bidders must show, among other things: bid deposit.
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Translated from the official notice. The original text is the legally binding one.
Key facts
- Original deadline:
23 Oct 2026, 21:00 CEST - Deadline
- €1.5m
- Estimated value
- 36 months
- Duration
- Open procedure
- Procedure
- 26 Oct 2026
- Published
- 738005-2026
- Notice number
- CPI/1/2026
- Reference number
- Software supply services (72268000)
- Main CPV
- PT1A0
- Place of performance (NUTS)
- 2
- Lots
- not allowed
- Variant offers
- Portuguese
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
The deadline for offers was changed once: from 23 Oct 2026, 21:00 CEST to 6 Nov 2026, 20:00 CET. The newest notice applies.
Original deadline
Notice published
Deadline for offers
Offers binding until (computed)computed
120 days from the deadline for offers, per the notice
What the buyer wants
Acquisition of services for the design, development, implementation, support and maintenance of the CRM & AIS project of the Pre-Experience area of NOVA SBE, based on Microsoft Dynamics 365 technology
CPV codes
- 72268000Software supply servicesmain
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1Acquisition of services for the design, development, implementation, support and maintenance of the CRM & AIS project of the Pre-Experience area of NOVA SBE, based on Microsoft Dynamics 365 technology
- Estimated value:
- €1.5m
- Duration:
- 36 months
- Place (NUTS):
- PT1A0
- CPV:
- 72268000 · Software supply services
Lot 2
- Estimated value:
- €1.5m
- Duration:
- 36 months
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- Bid depositA deposit or guarantee with the offer
Detected automatically in the published notice. Always confirm against the tender documents.
Bid bond & performance security
What the notice says about securities
The value of the security is 5.00% of the contractual price.
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
3 met · 0 expiring · 1 missing · 4 to check
This tender's facts
- Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Cost — 100% of the scoreyour life-cycle cost against past winning bidsNeeds a look
- Who wins at this buyerrecently: Viatel Tecnologia de Comunicações, S.A., RELOAD – Consultoria Informática, Unipessoal, Lda. — 4 different winners in the last 4 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeIn your profile
- Vendor support accessupdate rights and escalation to the manufacturerIn your profile
- Support team and on-callqualified staff for the required hoursNot in your profile yet
- Maintenance referencessimilar maintenance contracts deliveredIn your profile
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Others100%
Buyer
Universidade Nova de Lisboa
- Address
- Campus de Carcavelos - Rua da Holanda n.º 1, 2775-405 Carcavelos, Portugal
- Region (NUTS)
- PT1A0
- Website
- www.novasbe.unl.pt/pt
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- LEI
- 875500GU2N7ZONEM3155
- Registration no. in the notice
- 501559094
What this buyer bought before
4 IT contract award notices 2021–2026, €1.1m in total.
IMPLEMENTAÇÃO DE UM MICRO DATACENTER E DE UMA INFRAESTRUTURA DE REDE DE ALTO DÉBITO NO CAMPUS DA NOVA FCT
Winner: Viatel Tecnologia de Comunicações, S.A.
€250,314
19 Jun 2026
Aquisição de bens, de serviços e de obras inerentes à criação de uma infraestrutura de rede no edifício X da NOVA FCT
Winner: RELOAD – Consultoria Informática, Unipessoal, Lda. · 2 bids
€217,948
2 Jun 2026
LOT-0000
Winner: SQIMI - Soluções de Gestão de Informação · 2 bids
€310,500
15 Apr 2025
Portugal-Lisbon: Data capture services
Winner: Intercampus, Recolha Tratamento e Distribuição de Informação, S.A. · 2 bids
€345,000
23 Jul 2021
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- www.acingov.pt
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Acquisition of services for the design, development, implementation, support and maintenance of the CRM & AIS project of the Pre-Experience area of NOVA SBE, based on Microsoft Dynamics 365 technology"?
Offers are due by 6 Nov 2026, 20:00 CET. The deadline for offers was changed once: from 23 Oct 2026, 21:00 CEST to 6 Nov 2026, 20:00 CET. The newest notice applies.
What is the estimated value?
The estimated value published in the notice is €1.5m.
Who is the buyer?
Universidade Nova de Lisboa (Carcavelos, Portugal); LEI 875500GU2N7ZONEM3155.
Where and how do I submit an offer?
Offers are submitted electronically on www.acingov.pt.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
Others 100%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 05:49 CET.