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Avaya system manufacturer support KLF / 377 / 2026

Magyar Nemzeti BankBudapest, HungaryNotice 651656-2026

At a glance

Magyar Nemzeti Bank (Budapest, Hungary) is tendering: Avaya system manufacturer support KLF / 377 / 2026. Offers are due 26 Oct 2026, 10:00 CET. 36-month contract. Bidders must show, among other things: certificates, references, bid deposit.

26 Oct 2026, 10:00 CET
Deadline
36 months
Duration
Open procedure
Procedure
Software support services (72261000)
Main CPV
22 Sept 2026
Published

Translated from the official notice. The original text is the legally binding one.

What the buyer wants

Providing support for the Avaya telephone centre and its accessories, as well as for the manufacturers of services and developments based on the telephone system, serving the applicant's buildings. The 36-month production aid may be split into two parts: 1. In the case of hardware or software failures under the proper operation of the Avaya system, support and assistance provided by manufacturers' engineers for the purpose of malfunctioning. 2. Software tracking during the entire support period, which makes MNB available to all software in the system the latest versions and security updates. The manufacturer shall ensure that its systems can be operated safely, without fault and with the required functions throughout the life cycle. For unupdated software with an abandoned version, there would be operational risk. The Avaya system operated by MNB has the licences detailed in the table below. Producers' aid for these licences is the subject of procurement. Product code Description Quantity AVAYA AURA EXPERIENCE PORTAL R7 300716 AEP R7 Pcs SACR SACR SEXD SEXD SUCD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD SEXD PID SEXD PID PID SIND PID SEXD PID SEXD PID SEXD PID SACS SEXD PID SEXD PID SEXD SEXD SACS SACS SACS SEXD PID PID SACS SACS SACS SACS SACS SACS SOR SACS SACS SACS PID SACS SACID SACS SACS SACS SACS S2 S2 SACS SACS S2 PID S2 S2 PID S2 S2 S2 S2 SACS SACS SACS SACID PID SACS

Ajánlattevő feladata Ajánlatkérő épületeit kiszolgáló Avaya telefonközpont és kiegészítőinek, valamint a telefonrendszerre épülő szolgáltatások és fejlesztések gyártói támogatásának biztosítása.

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Show the notice text (1)

Reference M1 The applicant shall draw attention to the fact that, pursuant to Article 67 of the Kbt., the tender must state to the tenderer that he or she has completed the ESPD in order to demonstrate compliance with the eligibility requirement of reference M1 by making a simple declaration in point "alpha 'of Part IV of the form in accordance with Article R. 2 (5). The documents required by the procurement documents shall be submitted by the contracting authority at the request of the contracting authority pursuant to Article 69 containing detailed information on the fulfilment of the eligibility requirement for references M1. M1 The most significant description of the supplies and / or services of the products covered by the contract, completed within 3 years of the date of dispatch of the invitation to tender, pursuant to Articles 21 (3) (a) and 22 (1) to (2) of R. 21, shall be at least: - the subject-matter of the service, with such details as to enable it to be established; - the amount of performance; - the date of delivery (starting and ending date (year, month, day); - the name of the other party to which the contract is to be awarded and the extent of the contract; - in the case of the contract and in the case of the contract; - if it has not been concluded and in accordance with the contract; Where the certificate of suitability is made by a declaration of the tenderer, candidate or other organisation involved in the verification of the suitability, the declaration shall also state whether the other party to the contract disputes the nature of the performance contract or, where the economic operator has declared it, the fact that the economic operator is not liable for breach of contract. In the event of the existence of Article 22 (5) of the R. 22, a statement by a tenderer of the percentage of the remuneration received on the basis of the performance performed by it. Article 21 / A of the Regulation and Article 22 (2) shall apply. Contracting authorities shall take into account orders completed during the investigation period but started within six years. Eligibility minimum requirement: A tenderer who is able to present in his tender a contract reference for producer aid of at least 12 months on the same subject-matter as the subject-matter of public procurement for a period of 3 years (36 months) from the date of dispatch of the call for competition. In the case of the reference service presented, the date of commencement of performance shall not be earlier than 6 years from the date of dispatch of the call for competition (72 months). The final date for the performance to be presented as a reference shall be within the period of 3 years (36 months) tested.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.