Case management solution as SaaS service

Rovaniemen kaupunkiRovaniemi, FinlandNotice 639290-2026

At a glance

Rovaniemen kaupunki (Rovaniemi, Finland) is tendering: Case management solution as SaaS service. Offers are due 12 Nov 2026, 11:00 CET. 2 lots.

12 Nov 2026, 11:00 CET
Deadline
Open procedure
Procedure
IT services: consulting, software development, Internet and support (72000000)
Main CPV
16 Sept 2026
Published

Translated from the official notice. The original text is the legally binding one.

What the buyer wants

The acquisition involves the acquisition of the case management solution, case management, e-business and e-archive comprehensive case management system of the city of Rovaniemi as a SaaS service as specified in the invitation to tender and its annexes. The subject-matter of the procurement is described in more detail in the invitation to tender and in its annexes, in particular in Annexes 1 "Description of the subject of the procurement ', 2" List of requirements', 2.1 "Disclosure requirements', 2.2" Optics', 3 "Security and Confidentiality Agreement ', 3.1" Information Security Requirements', 5 "Delivery Project Agreement ', 6" Support and Maintenance Services and Service Levels', 8 "Project Plan 'and 9" Experts'. CONTRACT PERIOD The contract is valid on a fixed-term basis for the duration of the delivery project, i.e. until the acceptance test has been successfully completed and the entire delivery project has been approved by the Contracting Party. After that, the Agreement shall remain in force for an indefinite period. See also Annex A "Main Agreement" to the invitation to tender 4. PROJECT SCOPE The scope of the procurement is described in the invitation to tender and its annexes, in particular: 1 "Description of the subject of the acquisition," 7 "Prices" and A "Final Contract.".

Lots (2)

  1. Lot 1Case management solution as SaaS service

    The acquisition involves the acquisition of the case management solution, case management, e-business and e-archive comprehensive case management system of the city of Rovaniemi as a SaaS service as specified in the invitation to tender and its annexes. The subject-matter of the procurement is described in more detail in the invitation to tender and in its annexes, in particular in Annexes 1 "Description of the subject of the procurement ', 2" List of requirements', 2.1 "Disclosure requirements', 2.2" Optics', 3 "Security and Confidentiality Agreement ', 3.1" Information Security Requirements', 5 "Delivery Project Agreement ', 6" Support and Maintenance Services and Service Levels', 8 "Project Plan 'and 9" Experts'. CONTRACT PERIOD The contract is valid on a fixed-term basis for the duration of the delivery project, i.e. until the acceptance test has been successfully completed and the entire delivery project has been approved by the Contracting Party. After that, the Agreement shall remain in force for an indefinite period. See also Annex A "Main Agreement" to the invitation to tender 4. PROJECT SCOPE The scope of the procurement is described in the invitation to tender and its annexes, in particular: 1 "Description of the subject of the acquisition," 7 "Prices" and A "Final Contract.".

  2. Lot 2

What a bidder needs

Can you bid? Your readiness check

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How offers are scored

  • Tarjouksen liitteen 7 Hinnat välilehden "Hinnat" yksikköhintojen ja…70%
  • Tarjouksen liitteen 2.1 Pisteytettävät vaatimukset välilehden "Pist…30%

What this buyer bought before

Recent IT contracts awarded by the same buyer, from published award notices.

  • Kuntatietojärjestelmä SaaS-palveluna

    Winner: Trimble Finland Oy

    €1.7m

  • Finland-Rovaniemi: Information systems

    Winner: Visma Public Oy

    €568,769

  • Finland-Rovaniemi: IT services: consulting, software development, Internet and support

    Winner: X-akseli Oy

    €140,000

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Prepare your response

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.