Cybersecurity support and provision of Security Operations Center (SOC) services

The subject of the contract is support in cybersecurity and the provision of Security Operations Center (SOC) services to the Agency for the Evaluation of Medical Technology and Tarification. The basic contract includes:

1. audit of zero cybersecurity of the infrastructure and systems of the Contracting Authority, together with the development of a programme and a plan to raise cybersecurity;
2. launch of SOC based on the environment SecureVisio SIEM/SOAR The Contracting Authority or, as an equivalent solution, on the SIEM/SOAR platform, with a two-way integration with the ordering environment, together with administrative and configuration work;
3. provision of SOC services (SOC-L1, SOC-L2, SOC-L2 SOAR and SOC-L3), including Cyber Threat Intelligence (CTI) services and vulnerability audits;
4. support for hazard identification, analysis of harmful software and determining its impact on the ordering systems and securing forensic footprints;
5. management of cybersecurity incidents including reporting;
6. support and expert consultation in the selection and implementation of technical and organisational measures in the maximum 400 hours and training of the Ordering Authority's key personnel. Continuous services (paragraphs 3 to 5) and hourly pools (Pula IR – SOC-L3 and support and expert consultations) shall be provided in the basic contract for a period of 12 months from the date of acceptance of Stage 2.The detailed description of the subject matter of the contract and the manner in which it is carried out are set out in Annex 3 to the SWI – Description of the subject matter of the contract (OPP) and Annex 4 to the SWI – model contract (designed provisions of the contract).