EUDI-Wallet Support Organization Technical Infrastructure of the EUDI Wallet Support Organization (EWSO) - Tooling

The bidder must submit a self-declaration stating that, in the event of an award, it will take out professional or commercial general liability insurance valid for at least the initial term of the contract, covering at least the following damages with the following sums insured: - for personal injury and property damage, at least EUR 5,000,000.00 per claim, single-maximized per year, - for financial loss, at least EUR 5,000,000 per claim, single-maximized per year. Alternatively, the bidder may declare that it already has insurance that meets at least the above requirements.

To demonstrate its technical and professional ability, the bidder must submit a list of at least three references that are comparable to the services to be procured. These references may only include projects that the bidder has performed for third parties. None of the references may be older than three years, meaning they must have been completed less than three years ago. Bidders may also submit ongoing projects as references, provided that they have been providing services under the respective contractual relationship for at least six months. References are deemed comparable if, in at least one reference for public or sector contracting authorities within the meaning of Sections 99, 100 of the German Act against Restraints of Competition (GWB), the bidder has independently and in a lead capacity provided services for the implementation and commissioning of IT systems (CRM, ticketing systems, IAM, communication platforms, or comparable systems) in an EU-compliant infrastructure with ISO 27001 requirements. For the other two references, the clients may also be private entities. In all cases, the minimum content requirements must be fully met. Furthermore, the bidder must have experience with API integration as well as WCAG-compliant web frontends and accessibility audits.

The bidder possesses a valid ISO 27001 certification or an equivalent certification.

In the area of activity of the contract to be awarded – implementation and operation of CRM/ticketing systems in an EU-compliant environment with API integration and WCAG-compliant web frontends – the bidder has achieved a minimum turnover of EUR 1,000,000.00 in each year of the past three completed calendar years, i.e., 2023, 2024, and 2025.