System implementationFramework agreementTEDPolski

Framework agreement for BCM and ITSCM software

civillent GmbHReutlingen, GermanyNotice 774783-2026 · Reference number: 1268

At a glance

civillent GmbH (Reutlingen, Germany) is tendering: Framework agreement for BCM and ITSCM software. Offers are due 7 Dec 2026, 10:00 CET. 48-month contract. Bidders must show, among other things: references, key people, minimum turnover, insurance.

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
not published
Estimated value
48 months
Duration
Open procedure
Procedure
6 Nov 2026
Published
774783-2026
Notice number
1268
Reference number
Software package and information systems (48000000)
Main CPV
DE141
Place of performance (NUTS)
not allowed
Variant offers
German
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for questions

  3. Deadline for offers

  4. Opening of offers

  5. Offers binding until (computed)computed

    75 days from the deadline for offers, per the notice

What the buyer wants

A tool is to be procured in the sense of a software application for the holistic support of Business Continuity Management (BCM) and IT Service Continuity Management (ITSCM). The tool is intended to support both the client’s internal BCM and ITSCM. In principle, these tasks are performed by different persons, so it must be possible to access corresponding views of the data per process (BCM and ITSCM).

It is a business-critical technical process, the introduction of which is associated with a considerable implementation and integration effort. The contractor is expected in particular to configure the application according to the company-specific BCM and ITSCM processes, to migrate existing data and documentation, to set up role and authorization concepts and to train users.

It is intended to form the basis for the continuous implementation of business impact analyses, gap analyses and the creation, maintenance and regular update of emergency and restart plans. By using a modular tool, the greatest possible synergies of the listed management disciplines are to be created. The tool must be able to manage and configure the named management systems of the client separately from each other. The installation of the tool is located in the client’s data centers.

CPV codes

  • 48000000Software package and information systemsmain
  • 72263000Software implementation services
  • 72267100Maintenance of information technology software
  • 72261000Software support services

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • ReferencesSimilar contracts delivered before
  • Key peopleNamed roles, CVs or minimum team
  • Minimum turnoverMinimum annual turnover or financial standing
  • InsuranceProfessional or liability insurance

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (8)

The performance is by mind. 4 provide evidence of reference contracts for the main services provided in the last five years and comparable by type and quantity to this call for tenders. Three reference projects must have been delivered by type and scale with comparable technological and organisational complexity in Business Continuity Management (BCM) and IT Service Continuity Management (ITSCM); at least one of the three references must have been implemented on-premise and another with a contracting authority.

These two minimum requirements can also be provided in a reference. It must be demonstrable that expertise in working with BCM/ITSCM consists of project experience. In addition, a reference on successfully conducted training for administrators and users is required, showing that expertise consists in the transfer of theoretical and practical knowledge and in the ability of administrators and users to transfer knowledge. The detailed requirements can be found in Appendix 03 Self-declarations and evidence.

According to § 122 Abs. 2 No. 1 GWB in conjunction with § 44 VgV, the bidder must enclose a commercial register extract or provide proof that the tenderer is registered in the professional or commercial register in accordance with the legislation of the country of the European Community or of a Contracting State to the EEA Agreement in which he is established. One uncertified copy is sufficient. The proof must not be older than 6 months.

Undertakings which are not listed in the professional register, the commercial register or any other register shall provide a copy of the business registration to the competent authority of the country in which they are established or any other appropriate proof of the nature of the professional activity. The envisaged legal form of the companies, or Groupings of tenderers shall be specified:

Turnover of the company in the last three completed financial years. The total turnover of the undertaking and the turnover of the undertaking through services comparable to the service to be awarded shall be reported.

Number of employees from the last three completed financial years. The number of employees of the entire company, as well as the number of employees who are qualified for the service to be provided, must be specified. As a minimum, Appendix 06 Employee Profiles must be completed and submitted with the offer.

The offeror must have company liability insurance to cover property, personal and property damage. The minimum coverage for property and personal injury must be EUR 1,000,000, the minimum coverage for property damage must be EUR 500,000, each per case. The amounts may be capped at twice the value per year of insurance.

The tenderer shall prove this by submitting a proof of insurance valid at the time of submission of the tender or a binding declaration of insurance showing that, in the event of the award of the contract to the tenderer, such insurance will be available for the required amounts of cover. In this case, the contracting entity must prove the existence of the insurance cover immediately after the contract has been awarded.

All communication between AN and AG within the framework of the implementation of the contract is to be conducted verbally and in writing in German. At least the C1 language level is expected (according to the "Common European Framework of Reference for Languages").

According to the specifications in connection with the catalogue of criteria, 7 concepts are submitted (K1 - K7). The submission of these concepts is mandatory. In case of non-submission, the offer is excluded from the rating.

If the bidder is not the manufacturer of the software himself, he must prove that he has an active partner status of the manufacturer and is entitled to distribute the software.

Options, renewals, framework

  • Framework agreement without reopening of competition
  • Up to 1 contractors in the framework
  • Renewals: up to 4 times, 24 months each
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Conditions in this notice

  • Key peopleyour team matched to the required rolesIn your profile
  • Referencessimilar contracts from your history matched to the conditionNeeds a look
  • Minimum turnoverturnover from your financial statements against the thresholdNeeds a look
  • Insuranceliability policy amount and validity on the bid dateExpires before the deadline

This tender's facts

  • Framework agreementone supplier — every order during the agreement goes to the winnerNeeds a look
  • B-criteria and concepts — 70% of the scoreevidence ready for this award criterionIn your profile
  • Price — 30% of the scoreyour price against past winning bidsNeeds a look
  • Who wins at this buyerrecently: amasol GmbH, NetCom BW GmbH — 6 different winners in the last 6 awardsNeeds a look

Typical for: System implementation

  • Implementation partner statuscertified for the platform being implementedNeeds a look
  • Data migration and integrationsexperience with the buyer's current systemsNeeds a look
  • Training and documentationuser and administrator training in the buyer's languageIn your profile

Registers — checked automatically

  • Handelsregistercompany active, managing directors matchVerified
  • Transparenzregister (beneficial owners)entry matches the shareholdersVerified
  • Wettbewerbsregister (exclusions)no entry that excludes you from public contractsVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Price30%

    The valuation of the offer price is weighted at 30%.

  • B-criteria and concepts70%

    The B criteria are scored and weighted on the basis of their degree of fulfilment (see process guide). The points achieved are weighted 35 % within the quality criterion. The concepts to be submitted are scored and weighted based on their degree of fulfilment (see Procedure Guide). The points achieved are weighted 65 % within the quality criterion.

Buyer

civillent GmbH

Address
Carl-Zeiss-Str. 15, 72770 Reutlingen, Germany
Region (NUTS)
DE141
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

EU VAT
DE146488580
Registration no. in the notice
HRB352440 (AG Stuttgart)

What this buyer bought before

104 IT contract award notices 2019–2026, €21.9m in total.

  • Automai Synthetic Performance Monitoring

    Winner: amasol GmbH · 1 bid

    value not disclosed

    27 Oct 2026

  • Kopplung Rechenzentrum

    Winner: NetCom BW GmbH · 1 bid

    value left out (implausible in the notice)

    9 Sept 2026

  • Nextcloud-Lizenzen

    Winner: Nextcloud GmbH

    value not disclosed

    24 Aug 2026

  • Software SAP single sign on Secure Login

    Winner: SAP Deutschland SE & Co. KG

    value not disclosed

    30 Jul 2026

  • 1247 RV IT-Infrastrukturprodukte

    Winner: ACP +5 more contractors · 6 bids

    value not disclosed

    28 Jul 2026

  • Instandhaltung Kuvertiermaschine Böwe

    Winner: BÖWE SYSTEC GmbH

    value left out (implausible in the notice)

    29 Jun 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Framework agreement for BCM and ITSCM software"?

Offers are due by 7 Dec 2026, 10:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

civillent GmbH (Reutlingen, Germany).

Where and how do I submit an offer?

Offers are submitted electronically on vergabeportal-bw.de.

How are offers scored?

Price 30%, B-criteria and concepts 70%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 6 Nov 2026, 05:02 CET.