ID 8173 - On-site software assistance service on request with ticket issuance at the offices of the Administration and Entities of the Autonomous Region of Friuli Venezia Giulia
At a glance
Insiel SpA con socio unico Regione Autonoma Friuli Venezia Giulia (Italy) is tendering: ID 8173 - On-site software assistance service on request with ticket issuance at the offices of the Administration and Entities of the Autonomous Region of Friuli Venezia Giulia. Offers are due 30 Jun 2027, 12:00 CEST. Estimated value €7.7m.
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Translated from the official notice. The original text is the legally binding one.
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Key facts
- Deadline
- €7.7m
- Estimated value
- Open procedure
- Procedure
- 20 May 2026
- Published
- 344858-2026
- Notice number
- Computer-related management services (72510000)
- Main CPV
- ITH44
- Place of performance (NUTS)
- Italian
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
What the buyer wants
ID 8173 - On-site software assistance service on request with ticket issuance at the offices of the Administration and Entities of the Autonomous Region of Friuli Venezia Giulia
CPV codes
- 72510000Computer-related management servicesmain
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
Options, renewals, framework
- Framework agreement without reopening of competition
- Up to 100 contractors in the framework
This is the SalesDots check: every condition in the notice, the company registers and your whole company profile — certificates with expiry dates, team, references and financials — in one place. The results below are an example; you see the real one after signing in.
8 met · 1 expiring · 2 missing · 2 to check
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
Company profile — matched to the requirements
- ISO/IEC 27001company certificate, validIn your profile
- ISO 9001company certificate — renew before you bidExpires before the deadline
- ISO 22301add it or bring in a consortium partnerNot in your profile yet
- Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
- Solution architect — TOGAFno certified personNot in your profile yet
- IT references, last 3 years3 public-sector implementationsIn your profile
- Turnover, last 3 yearsfrom financial statementsIn your profile
- Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
- Security clearance (Poufne, NATO)to check in the teamNeeds a look
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Award criteria
The full criteria and their weights, as published in the notice.
- Criterion of the economically most advantageous offer identified on the basis of the best quality/price ratio pursuant to art. 108 of Legislative Decree 36/2023
The notice does not publish weights — see the tender documents.
Buyer
Insiel SpA con socio unico Regione Autonoma Friuli Venezia Giulia
- Region (NUTS)
- ITH44
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- Registration no. in the notice
- 00118410323
What this buyer bought before
51 IT contract award notices 2017–2026, €38.7m in total.
ID 8053 - Fornitura di Apparati Cisco NCS per POP RPR, Apparati Cisco Licenze Telepresence,Subscription e servizi di assistenza e manutenzione per un periodo d…
Winner: TELECOM ITALIA SPA · 4 bids
€887,581
8 Jul 2026
ID 7600 - Tender_72461 - Fornitura di un sistema software web based di gestione per i comandi di polizia locale degli enti locali del Friuli Venezia Giulia
Winner: RTI DEDA NEXT SRL (mandataria) e INCLOUD TEAM SRL (mandante)
€1.3m
29 Jan 2026
Procedura aperta, ai sensi dell’art 71 del D.Lgs. 36/2023 volta alla aggiudicazione di un accordo quadro con un unico operatore ai sensi dell’art. 59 comma 3 p…
Winner: TEAMSYSTEM S.P.A.
€2.4mFramework agreement — maximum value
19 Jan 2026
ID 7181_ACCORDO QUADRO PER L’AFFIDAMENTO DI SVILUPPI SOFTWARE IN AMBIENTE MICROSOFT DI SOLUZIONI APPLICATIVE CUSTOM PER ILSISTEMA INFORMATIVO INTEGRATO REGIONA…
Winner: Beantech S.r.l.
€2.4mFramework agreement — maximum value
9 Jan 2026
ID 7523_locazione di sistemi di stampa, connessa assistenza on-site e servizi correlati per Insiel SpA per 60 mesi, più 6 mesi opzionali
Winner: Canon Italia S.p.A.
€340,383
2 Jan 2026
ID 7757- Tender_77621 Procedura aperta, ai sensi dell’art. 71 del D. Lgs. 36/2023, per la fornitura di licenze Qlik Sense Enterprise e Qlik Analytics Platform …
Winner: HORSA INSIGHT S.R.L.
€478,257
22 Dec 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- eappalti.regione.fvg.it
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "ID 8173 - On-site software assistance service on request with ticket issuance at the offices of the Administration and Entities of the Autonomous Region of Friuli Venezia Giulia"?
Offers are due by 30 Jun 2027, 12:00 CEST.
What is the estimated value?
The estimated value published in the notice is €7.7m.
Who is the buyer?
Insiel SpA con socio unico Regione Autonoma Friuli Venezia Giulia (Italy).
Where and how do I submit an offer?
Offers are submitted electronically on eappalti.regione.fvg.it.
How are offers scored?
Criterion of the economically most advantageous offer identified on the basis of the best quality/price ratio pursuant to art. 108 of Legislative Decree 36/2023.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 6 Nov 2026, 21:18 CET.