Deadline changedSupport & maintenanceTEDPolski

Improvement, maintenance and warranty provision of the Payment Administration Information System (MAIS)

Valsts ieņēmumu dienestsRīga, LatviaNotice 767350-2026 · Reference number: FM VID 2025/236/ĀF

At a glance

Valsts ieņēmumu dienests (Rīga, Latvia) is tendering: Improvement, maintenance and warranty provision of the Payment Administration Information System (MAIS). Offers are due 30 Nov 2026, 09:00 CET. Estimated value €15m, 36-month contract, 2 lots.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Original deadline: 26 Oct 2026, 09:00 CET
Deadline
€15m
Estimated value
36 months
Duration
Open procedure
Procedure
4 Nov 2026
Published
767350-2026
Notice number
FM VID 2025/236/ĀF
Reference number
Software maintenance and repair services (72267000)
Main CPV
LV00A
Place of performance (NUTS)
2
Lots
not allowed
Variant offers
Latvian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

The deadline for offers was changed once: from 26 Oct 2026, 09:00 CET to 30 Nov 2026, 09:00 CET. The newest notice applies.

  1. Deadline changed (notice 726967-2026)

    26 Oct 2026, 09:00 CET → 9 Nov 2026, 09:00 CET

  2. Original deadline

  3. Notice published

  4. Deadline for offers

  5. Opening of offers

What the buyer wants

Improvement, maintenance and warranty provision of the Payment Administration Information System (MAIS)

CPV codes

  • 72267000Software maintenance and repair servicesmain

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Improvement, maintenance and warranty provision of the Payment Administration Information System (MAIS)

    Estimated value:
    €15m
    Duration:
    36 months
    Place (NUTS):
    LV00A
    CPV:
    72267000 · Software maintenance and repair services
  2. Lot 2

    Estimated value:
    €15m
    Duration:
    36 months

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

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This tender's facts

  • 2 lotschoose the lots you can deliver and price each oneNeeds a look
  • Price — 60 ptsyour price against past winning bidsNeeds a look
  • Who wins at this buyerrecently: UAB “Neokodas”, Akciju sabiedrība "EMERGN" — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeNeeds a look
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Support team and on-callqualified staff for the required hoursNot in your profile yet
  • Maintenance referencessimilar maintenance contracts deliveredIn your profile

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

For all lots

  • Price60%

    Aprēķina, pamatojoties uz Pretendenta finanšu piedāvājumā sniegto informāciju, pēc šādas formulas:B/A*C, kurA – Finanšu piedāvājumā augstākais saņemtais punktu skaits,B – vērtējamā piedāvājuma Finanšu piedāvājumā saņemtais punktu skaits,C – maksimālais punktu skaits (33).Finanšu piedāvājumā saņemtie punkti tiek aprēķināti pēc šādas formulas (X/Y*Z)+(x/y*z), kur:X – piedāvājuma zemākā sarežģītības punkta izstrādes darbietilpība stundās,Y – vērtējamā piedāvājuma sarežģītības punkta izstrādes darbietilpība stundās,Z – maksimālais punktu skaits (64),x – piedāvājuma zemākā vienas stundas izcenojums,y – vērtējamā piedāvājuma vienas stundas izcenojums,z – maksimālais punktu skaits (36).(Vērtējumu nosaka ar precizitāti divas zīmes aiz komata)

  • Quality3.6%

    Piedāvāti izstrādes vadītāji ar Oracle Database SQL Certified Associate vai Oracle Certified Associate Java SE Programmer vai augstāka līmeņa sertifikāciju1 punkts par katru atbilstošo speciālistu, bet ne vairāk kā 2 punkti kopā

  • Quality5.5%

    Piedāvāti programmētāji ar Oracle Database SQL Certified Associate vai augstāka līmeņa sertifikāciju1 punkts par katru atbilstošo speciālistu, bet ne vairāk kā 3 punkti kopā

  • Quality5.5%

    Piedāvāti programmētāji ar Oracle Certified Associate Java SE Programmer vai augstāka līmeņa sertifikāciju1 punkts par katru atbilstošo speciālistu, bet ne vairāk kā 3 punkti kopā

  • Quality3.6%

    Piedāvāti vadošie sistēmanalītiķi, kuriem iepriekšējo 4 (četru) gadu laikā ir vismaz 6 (sešu) mēnešu pieredze nodokļu administrēšanas sistēmu izstrādē, pilnveidošanā vai uzturēšanā1 punkts par katru atbilstošo speciālistu, bet ne vairāk kā 2 punkti kopā

  • Quality7.3%

    Piedāvāti izstrādes vadītāji, kuriem ir lomai atbilstoša pieredze vismaz vienā informācijas sistēmas izstrādes vai pilnveidošanas un uzturēšanas projektā (virs 60 personmēnešiem vai 667 800 euro), kura īstenošanā izmantoti Oracle Service Oriented Architecture (SOA) Suite rīki BAM, BPM, OSB, BPELPM un kurā piedāvātais izstrādes vadītājs ir piedalījies nepārtraukti vismaz 6 (sešus) mēnešus iepriekšējo 4 (četru) gadu laikā;2 punkti par katru atbilstošo speciālistu, bet ne vairāk kā 4 punkti kopā

  • Quality7.3%

    Piedāvāti vadošie programmētāji vai programmētāji, kuriem ir lomai atbilstoša pieredze vismaz vienā informācijas sistēmas izstrādes vai pilnveidošanas un uzturēšanas projektā (virs 60 personmēnešiem vai 667 800 euro), kura īstenošanā izmantoti Oracle Service Oriented Architecture (SOA) Suite rīki BAM, BPM, OSB, BPELPM un kurā piedāvātais speciālists ir piedalījies nepārtraukti vismaz 6 (sešus) mēnešus iepriekšējo 4 (četru) gadu laikā ;2 punkti par katru atbilstošo speciālistu, bet ne vairāk kā 4 punkti kopā

  • Quality7.3%

    Piedāvāti vadošie sistēmanalītiķi vai sistēmanalītiķi, kuriem ir pieredze biznesa procesa analīzē un informācijas sistēmas prasību definēšanā vismaz vienā informācijas sistēmas izstrādes vai pilnveidošanas un uzturēšanas projektā, kurā nodrošināta automatizēta sarežģītu procesu apstrāde un vismaz 10000000 (desmit miljonu) dokumentu vai to versiju apstrāde un kurā piedāvātais speciālists piedalījies nepārtraukti vismaz 6 (sešus) mēnešus iepriekšējo 4 (četru) gadu laikā.1 punkts par katru atbilstošo speciālistu, bet ne vairāk kā 4 punkti kopā

Buyer

Valsts ieņēmumu dienests

Address
Talejas iela 1, LV-1978 Rīga, Latvia
Region (NUTS)
LV00A

Register identifiers

Registration no. in the notice
90000069281

What this buyer bought before

94 IT contract award notices 2019–2026, €135.2m in total.

  • VID pašapkalpošanās sistēmu pilnveidošana, uzturēšana un garantijas nodrošināšana

    Winner: Akciju sabiedrība "EMERGN" · 2 bids

    €6.1m

    5 Aug 2026

  • Datorizētās nodokļu maksātāju riska novērtēšanas sistēmas (ESKORT) pilnveidošana, uzturēšana, garantijas nodrošināšana

    Winner: UAB “Neokodas” · 2 bids

    €300,000

    5 Aug 2026

  • Muitas kontroles punktu videonovērošanas sistēmas uzturēšana un paplašināšana

    Winner: Sabiedrība ar ierobežotu atbildību "Citrus Solutions" · 2 bids

    €1.3m

    27 May 2026

  • Rindošanas risinājuma “Queue-it” pakalpojuma iegāde

    Winner: SIA "DATI Group" · 2 bids

    €27,358

    21 Jan 2026

  • Žurnālpierakstu uzglabāšanas risinājums

    Winner: SIA "IPRO" · 1 bid

    €36,195

    17 Jan 2026

  • Canon multifunkcionālo iekārtu diagnostika un remonts

    Winner: Sabiedrība ar ierobežotu atbildību "IB SERVISS" · 1 bid

    €35,661

    5 Jan 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Improvement, maintenance and warranty provision of the Payment Administration Information System (MAIS)"?

Offers are due by 30 Nov 2026, 09:00 CET. The deadline for offers was changed once: from 26 Oct 2026, 09:00 CET to 30 Nov 2026, 09:00 CET. The newest notice applies.

What is the estimated value?

The estimated value published in the notice is €15m.

Who is the buyer?

Valsts ieņēmumu dienests (Rīga, Latvia).

Where and how do I submit an offer?

Offers are submitted electronically on www.eis.gov.lv.

Is the contract divided into lots?

Yes, into 2 lots.

How are offers scored?

price 60%, quality 3.6%, quality 5.5%, quality 5.5%, quality 3.6%, quality 7.3%, quality 7.3%, quality 7.3%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 04:04 CET.