Deadline changedManaged servicesTEDPolski

IT AND INFORMATION SERVICES MANAGEMENT AND MONITORING SERVICES AND MAINTENANCE OF SERVER AND STORAGE EQUIPMENT - SOC

RAI - Radiotelevisione Italiana S.p.A. - A/TEI/INTROMA (RM), ItalyNotice 660322-2026 · Reference number: SCA/LC/2026

At a glance

RAI - Radiotelevisione Italiana S.p.A. - A/TEI/INT (ROMA (RM), Italy) is tendering: IT AND INFORMATION SERVICES MANAGEMENT AND MONITORING SERVICES AND MAINTENANCE OF SERVER AND STORAGE EQUIPMENT - SOC. Offers are due 23 Nov 2026, 12:00 CET. Estimated value €11.4m, 37-month contract.

Check the dates in the notice

This notice has a newer version (768511-2026). The dates on this page come from the newest version. Open the newest version

The published opening date is earlier than the current deadline for offers (probably not updated after the extension).

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Key facts

Original deadline: 10 Nov 2026, 11:00 CET
Deadline
€11.4m
Estimated value
37 months
Duration
Open procedure
Procedure
24 Sept 2026
Published
660322-2026
Notice number
SCA/LC/2026
Reference number
Helpdesk and support services (72253000)
Main CPV
ITI43
Place of performance (NUTS)
not allowed
Variant offers
Italian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

The deadline for offers was changed once: from 10 Nov 2026, 11:00 CET to 23 Nov 2026, 12:00 CET. The newest notice applies.

  1. Notice published

  2. Deadline for questions

  3. Deadline changed (notice 768511-2026)

    10 Nov 2026, 11:00 CET → 23 Nov 2026, 12:00 CET

  4. Original deadline

  5. Opening of offers

  6. Deadline for offers

  7. Offers binding until (computed)computed

    180 days from the deadline for offers, per the notice

What the buyer wants

IT AND INFORMATION SERVICES MANAGEMENT AND MONITORING SERVICES AND MAINTENANCE OF SERVER AND STORAGE EQUIPMENT - SOC

CPV codes

  • 72253000Helpdesk and support servicesmain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

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Show the notice text (2)

Registration in the Register of Companies or in the Register of Crafts for activities relevant to those covered by this competition procedure. For the economic operator of another Member State, not resident in Italy: registration in one of the professional or commercial registers of the other Member States referred to in Annex II.11 of the Code.

The competitor must have correctly performed in the last 10 (ten) years from the date of publication of this procedure, management services and monitoring of IT information services and maintenance of server and storage equipment (SOC) similar to those covered by this procedure that have affected altogether at least 1,000 physical or virtual processing systems, for a total amount not less than Euro 5,000,000,000 (Euro five million/00) I.V.A. excluded. The requirement may also be met by the regular execution of several contracts, each of which is at least 1,000,000 (Euro unmillion/00) I.V.A. excluded).

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8 met · 1 expiring · 2 missing · 2 to check

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 9001company certificate — renew before you bidExpires before the deadline
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look

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Award criteria

The full criteria and their weights, as published in the notice.

  • Quality70%

    Punteggio Tecnico

  • Price30%

    Punteggio economico

Buyer

RAI - Radiotelevisione Italiana S.p.A. - A/TEI/INT

Address
Via Alessandro Severo n. 246, 00145 ROMA (RM), Italy
Region (NUTS)
ITI43
Website
www.rai.it
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

LEI
815600C62B51478A5144
Registration no. in the notice
06382641006

What this buyer bought before

123 IT contract award notices 2021–2026, €209.2m in total.

  • Servizi SIP Trunk - Servizi PSTN in modalità VoIP su protocollo SIP

    Winner: Retelit Digital Services S.p.A. · 6 bids

    €328,321

    2 Sept 2026

  • Servizio di manutenzione apparati server e storage HPE infrastruttura AR1

    Winner: T.T.TECNOSISTEMI SPA · 3 bids

    €449,187

    14 Aug 2026

  • Fornitura di Apparati e Servizi per il rinnovo dei Sistemi di Stateful Firewall Forcepoint

    Winner: Retelit Digital Services S.p.A. · 1 bid

    €1.2mFramework agreement — maximum value

    22 Jul 2026

  • Accordo quadro con un solo operatore per l'esecuzione del Servizio di Digitalizzazione delle pellicole Rai (fase 2)

    Winner: AUGUSTUS COLOR SRL +1 more contractors · 1 bid

    €9.6mFramework agreement — maximum value

    16 Jun 2026

  • Servizi di supporto redazionale alla lavorazione dei contenuti audio-video e multimediali per le piattaforme Internet

    Winner: A6 Engineering +1 more contractors

    value not disclosed

    19 May 2026

  • Fornitura di tecnologia Trend Micro

    Winner: Telecom Italia · 1 bid

    €620,187

    7 May 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

piattaformaacquisti.rai.it
Platform
yes
Electronic submission
no
Electronic auction
Go to the platformOfficial notice

Questions & answers

What is the deadline for offers in "IT AND INFORMATION SERVICES MANAGEMENT AND MONITORING SERVICES AND MAINTENANCE OF SERVER AND STORAGE EQUIPMENT - SOC"?

Offers are due by 23 Nov 2026, 12:00 CET. The deadline for offers was changed once: from 10 Nov 2026, 11:00 CET to 23 Nov 2026, 12:00 CET. The newest notice applies.

What is the estimated value?

The estimated value published in the notice is €11.4m.

Who is the buyer?

RAI - Radiotelevisione Italiana S.p.A. - A/TEI/INT (ROMA (RM), Italy); LEI 815600C62B51478A5144.

Where and how do I submit an offer?

Offers are submitted electronically on piattaformaacquisti.rai.it.

How are offers scored?

quality 70%, price 30%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 16:35 CET.