Maintenance services along with author supervision of the integrated hospital information system - ZP-27/26

Szpital Kliniczny im. dr. J. Babińskiego SPZOZ w KrakowieKraków, PolandNotice 2026/BZP 00507818/01 · Reference number: ocds-148610-b20aa490-bad0-42d5-ab93-7636aa934240

At a glance

Szpital Kliniczny im. dr. J. Babińskiego SPZOZ w Krakowie (Kraków, Poland) is tendering: Maintenance services along with author supervision of the integrated hospital information system - ZP-27/26. Offers are due 13 Nov 2026, 09:00 CET. 12-month contract. Bidders must show, among other things: bid deposit.

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
not published
Estimated value
12 months
Duration
29 Oct 2026
Published
ocds-148610-b20aa490-bad0-42d5-ab93-7636aa934240
Reference number
Software maintenance and repair services (72267000)
Main CPV
not allowed
Variant offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Offers binding until (computed)computed

    29 days from the deadline for offers, per the notice

What the buyer wants

  1. The subject of the procedure is the award of an order for the Contractor to provide services to the Contracting Authority, together with the authorial supervision (maintenance) to ensure the day-to-day operation of the Application Software, i.e.:
  1. of the Eskulap IT system of Nexus Polska Sp. z o.o. with its registered office in Poznań, ul. Szyperska 14, 61-754 Poznań and
  2. of the Impulse EVO IT system of Forterro Polska Sp. z o.o. with its registered office in Katowice, al. Valenty Roździeńskiego 188h, 40-203 Katowice, held by the Ordering Authority. held by the Contracting Authority.
  3. The subject-matter of the contract shall be carried out in accordance with the model contract, which shall be annexed No 4 to the EGM and on the basis of the following annexes to the contract:
    • List of applications covered by the service services and their Manufacturers and description of the infrastructure of the Contracting Authority
    • Annex to contract No 1;
    • Scope of services provided
    • Annex to Agreement No 2;
    • Security contacts and procedures
    • Annex to Agreement No 3;
    • Agreement entrusting the processing of personal data
    • Annex to Agreement No 4;
    • The Contracting Authority’s information obligation clause
    • Annex to Agreement No 5. All the above Annexes to the Agreement shall also be annexed to this UNSC as an integral part thereof.
  4. The Contractor shall provide services subject to the contract with particular care and in accordance with the industry standards adopted for similar services, taking into account the specific characteristics of the Contracting Authority's activities.

CPV codes

  • 72267000Software maintenance and repair servicesmain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • Bid depositA deposit or guarantee with the offer

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (1)

Zdolność techniczna lub zawodowa: Warunek zostanie spełniony jeżeli Wykonawca wykaże, że wykonał, a w przypadku świadczeń powtarzających się lub ciągłych również wykonuje, w okresie ostatnich 3 lat, a jeżeli okres prowadzenia działalności jest krótszy – w tym okresie, jedną usługę polegającą na wykonaniu usług serwisowania systemu informatycznego Eskulap i systemu informatycznego Impuls EVO w ramach jednej umowy, o wartości nie mniejszej niż 200 tys. zł brutto, wraz z podaniem ich wartości, przedmiotu, dat wykonania i podmiotów, na rzecz których usługi zostały wykonane lub są wykonywane, oraz załączeniem dowodów określających, czy te usługi zostały wykonane lub są wykonywane należycie.

Ocenę spełniania warunku udziału w postępowaniu Zamawiający przeprowadzi na podstawie oświadczenia Wykonawcy na załączniku nr 2.2 do SWZ i załączonych dowodów.

Original language: Polish

Bid bond & performance security

Tender security (bid bond)
required
Performance security
not required

What the notice says about securities

Wadium: wymagane | Zabezpieczenie należytego wykonania umowy: niewymagane

Original language: Polish

EXAMPLE — not a result for your companyCan you bid? Your readiness check

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2 met · 0 expiring · 1 missing · 6 to check

This tender's facts

  • Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
  • Price — 60% of the scoreyour price against past winning bidsNeeds a look
  • Payment term — 20% of the scoreevidence ready for this award criterionNeeds a look
  • Time to remove the failure — 20% of the scoreevidence ready for this award criterionNeeds a look
  • Who wins at this buyerrecently: Nexus Polska Sp. z o.o., Bydgosta Sp. z o.o. — 2 different winners in the last 2 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Support team and on-callqualified staff for the required hoursNot in your profile yet
  • Maintenance referencessimilar maintenance contracts deliveredNeeds a look

Registers — checked automatically

  • KRS / CEIDG statuscompany active, representation matchesVerified
  • NIP and VAT white listactive VAT payer, account listedVerified
  • Beneficial owners (CRBR)filing matches KRSVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Price60%
  • Time to remove the failure20%
  • Payment term20%

Buyer

Szpital Kliniczny im. dr. J. Babińskiego SPZOZ w Krakowie

Address
Kraków, Poland
Region (NUTS)
PL12
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

NIP (tax id)
6762096303
REGON
000298554
KRS
0000005002
EU VAT
PL6762096303

What this buyer bought before

2 IT contract award notices 2025–2025, €259,322 in total.

  • Usługi serwisowe wraz z nadzorem autorskim zintegrowanego szpitalnego systemu informatycznego Szpitala Klinicznego im. dr. J. Babińskiego SPZOZ w Krakowie - ZP…

    Winner: Nexus Polska Sp. z o.o. · 1 bid

    PLN 811,800

    6 Dec 2025

  • Dostawa wyposażenia do pomieszczeń Oddziału Leczenia Zaburzeń Osobowości i Nerwic – etap II - ZP-16/25

    Winner: Bydgosta Sp. z o.o. +3 more contractors · 5 bids

    PLN 315,683

    23 Jul 2025

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

Questions & answers

What is the deadline for offers in "Maintenance services along with author supervision of the integrated hospital information system - ZP-27/26"?

Offers are due by 13 Nov 2026, 09:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Szpital Kliniczny im. dr. J. Babińskiego SPZOZ w Krakowie (Kraków, Poland); NIP (tax id) 6762096303, REGON 000298554, KRS 0000005002.

Where and how do I submit an offer?

Offers are submitted electronically on https://platformazakupowa.pl/pn/szpital_babinski.

How are offers scored?

Price 60%, Time to remove the failure 20%, Payment term 20%.

Is a bid bond required?

Yes, the notice requires a tender security (bid bond).

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Source: Biuletyn Zamówień Publicznych (BZP). SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 06:34 CET.