12 days leftSoftware developmentFramework agreementPolski

MS Dynamics 365 and Power Platform expert services

Helsingin kaupunkiHelsingin kaupunki, FinlandNotice 627883-2026

At a glance

Helsingin kaupunki (Helsingin kaupunki, Finland) is tendering: MS Dynamics 365 and Power Platform expert services. Offers are due 16 Oct 2026, 11:00 CEST. Estimated value €9m, 48-month contract, 2 lots. Bidders must show, among other things: key people.

16 Oct 2026, 11:00 CEST
Deadline
€9m
Estimated value
48 months
Duration
Open procedure
Procedure
IT services: consulting, software development, Internet and support (72000000)
Main CPV
11 Sept 2026
Published

Translated from the official notice. The original text is the legally binding one.

What the buyer wants

The acquisition is carried out in the form of a purchasing tyre involving the City of Helsinki and DigiHelsinki Oy (hereinafter "Client '). The acquisition involves delivery and in-service services, further development and other expert services included in Microsoft Dynamics 365 and Power Platform systems and related technologies (hereinafter also" Applications "). Services refer to both expert services during deployment projects and development projects as well as continuous post-deployment services such as support and maintenance services, further development, processing of requests for change, technical expertise support, architectural and integration skills, service management tasks and training. Services may include application definition, design, implementation, testing, commissioning, operation, maintenance, support and development services, architectural services, possible implementation data migration and integration, process harmonisation support during delivery and licensing needs assessment, training services and documentation. Applications based on the subject of this acquisition are produced on a Microsoft Dynamics 360 or Power Platform. The procurement shall constitute a framework agreement to which three suppliers shall be selected by priority. The competition will be carried out through an open procedure. The participants in the procurement tyre shall each award their own procurement decision and contract to the tenderers selected for the framework agreement. The maximum value of the acquisition is EUR 9 (9) million (VAT 0%). Under the Framework Agreement, Contracting Parties, Agencies, Business Institutions and DigiHelsinki Ltd may acquire the Services or Continual Services referred to in the Framework Agreement through separate supply contracts. Delivery Agreements may also relate to the Applications implemented by the Order itself or in cooperation with other Contract Partners. Where several suppliers are involved in the implementation, maintenance or further development of the same Application, the division of responsibilities and the obligations of cooperation between suppliers are defined in the contract of supply. Supplies may include components implemented with other technologies, such as integration into an external database, interface, or software component, as part of Microsoft Dynamics 360 and Power Platform. The subject-matter and scope of the procurement are further specified in the invitation to tender and its annexes.

Technologies named

  • Microsoft Dynamics 365
  • Power Platform

Lots (2)

  1. Lot 1MS Dynamics 365 and Power Platform expert services

    €9m · 48 months

    The acquisition is carried out in the form of a purchasing tyre involving the City of Helsinki and DigiHelsinki Oy (hereinafter "Client '). The acquisition involves delivery and in-service services, further development and other expert services included in Microsoft Dynamics 365 and Power Platform systems and related technologies (hereinafter also" Applications "). Services refer to both expert services during deployment projects and development projects as well as continuous post-deployment services such as support and maintenance services, further development, processing of requests for change, technical expertise support, architectural and integration skills, service management tasks and training. Services may include application definition, design, implementation, testing, commissioning, operation, maintenance, support and development services, architectural services, possible implementation data migration and integration, process harmonisation support during delivery and licensing needs assessment, training services and documentation. Applications based on the subject of this acquisition are produced on a Microsoft Dynamics 360 or Power Platform. The procurement shall constitute a framework agreement to which three suppliers shall be selected by priority. The competition will be carried out through an open procedure. The participants in the procurement tyre shall each award their own procurement decision and contract to the tenderers selected for the framework agreement. The maximum value of the acquisition is EUR 9 (9) million (VAT 0%). Under the Framework Agreement, Contracting Parties, Agencies, Business Institutions and DigiHelsinki Ltd may acquire the Services or Continual Services referred to in the Framework Agreement through separate supply contracts. Delivery Agreements may also relate to the Applications implemented by the Order itself or in cooperation with other Contract Partners. Where several suppliers are involved in the implementation, maintenance or further development of the same Application, the division of responsibilities and the obligations of cooperation between suppliers are defined in the contract of supply. Supplies may include components implemented with other technologies, such as integration into an external database, interface, or software component, as part of Microsoft Dynamics 360 and Power Platform. The subject-matter and scope of the procurement are further specified in the invitation to tender and its annexes.

  2. Lot 2

    €9m · 48 months
What a bidder needs

Can you bid? Your readiness check

These are the conditions this notice asks bidders to prove. In SalesDots each one is checked against your company profile: certificates with their validity dates, delivered references and your people.

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  • Key people

    architect · consultant · developer · project manager · tester

    Not in your profile yet

Detected automatically in the published notice. Always confirm against the tender documents.

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How offers are scored

  • -100%

What this buyer bought before

Recent IT contracts awarded by the same buyer, from published award notices.

  • Hankintojen hallinnan tietojärjestelmä kokonaispalveluna

    Winner: SC Software Oy

    €1.9m

    28 Jan 2026

  • Sähköinen allekirjoitusjärjestelmä kokonaispalveluna

    Winner: twoday Oy · 3 bids

    €540,000

    17 Dec 2025

  • Ohjelmistorobotiikan kokonaispalvelu

    Winner: Digital Workforce Services Oyj

    €2.4m

    27 Oct 2025

  • Integraatiopalvelun hankinta

    Winner: Digia Finland Oy

    €19.7m

    5 Aug 2025

  • Kyselyjärjestelmän hankinta

    Winner: Webropol Oy

    €77,560

    7 Apr 2025

  • Vuosikellosovelluksen hankinta kokonaispalveluna

    Winner: Visma Plandisc AS

    €108,000

    5 Mar 2025

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.