Managed servicesFramework agreementTEDPolski

Outsourcing services, user support, hosting, backups, datacenter links and business continuity plans (PRA)

SAMOA (Société d'Aménagement de la Métropole Ouest Atlantique)NANTES CEDEX 2, FranceNotice 760746-2026

At a glance

SAMOA (Société d'Aménagement de la Métropole Ouest Atlantique) (NANTES CEDEX 2, France) is tendering: Outsourcing services, user support, hosting, backups, datacenter links and business continuity plans (PRA). Offers are due 1 Dec 2026, 16:00 CET. 48-month contract, 2 lots.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
not published
Estimated value
48 months
Duration
Open procedure
Procedure
3 Nov 2026
Published
760746-2026
Notice number
Facilities management services for computer systems maintenance (72514300)
Main CPV
FRG01
Place of performance (NUTS)
2
Lots
allowed
Variant offers
French
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Offers binding until (computed)computed

    180 days from the deadline for offers, per the notice

What the buyer wants

Managed services, user support, hosting, backups, data center links and PRA - Lot 01 Managed

CPV codes

  • 72514300Facilities management services for computer systems maintenancemain
  • 72512000Document management services
  • 72611000Technical computer support services

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Outsourcing

    Estimated value:
    not published
    Duration:
    48 months
    Place (NUTS):
    FRG01
    CPV:
    72611000 · Technical computer support services

    Managed services, user support, hosting, backups, data center links and PRA - Lot 01 Managed

  2. Lot 2Hosting, backup and links

    Estimated value:
    not published
    Duration:
    48 months
    Place (NUTS):
    FRG01
    CPV:
    72514300 · Facilities management services for computer systems maintenance

    Prestations d'infogérance, support utilisateurs, hébergement, sauvegardes, liens datacenter et PRA - Lot 02 Hébergement, sauvegarde et liens

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

Options, renewals, framework

  • Framework agreement without reopening of competition
  • Up to 1 contractors in the framework
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This tender's facts

  • 2 lotschoose the lots you can deliver and price each oneNeeds a look
  • Framework agreementone supplier — every order during the agreement goes to the winnerNeeds a look
  • Price — 40% of the scoreyour price against past winning bidsNeeds a look
  • Who wins at this buyerrecently: GINGERMINDS, Leni — 3 different winners in the last 3 awardsNeeds a look

Typical for: Managed services

  • Service levels (SLA)availability, response and penalty terms you can meetNeeds a look
  • Information securityISO/IEC 27001 or equivalent controlsIn your profile
  • Service and data locationwhere the service runs and where data is keptIn your profile
  • Business continuitybackups, disaster recovery and an exit planIn your profile
  • Operations teamqualified staff for the required service hoursNot in your profile yet

Registers — checked automatically

  • SIRENE / RCS (Kbis)company active, extract under 3 monthsVerified
  • Beneficial owners (RBE)filing matches the shareholdersVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

For all lots

  • Price40%

    Price of services

  • Quality60%

    technical value

Buyer

SAMOA (Société d'Aménagement de la Métropole Ouest Atlantique)

Address
2 Ter quai François Mitterrand, 44263 NANTES CEDEX 2, France
Region (NUTS)
FRG01

Register identifiers

Registration no. in the notice
45045211500030

What this buyer bought before

3 IT contract award notices 2020–2024, €264,100 in total.

  • ACCORD-CADRE COMPOSITE MONO-ATTRIBUTAIRE PORTANT SUR DES PRESTATIONS DE MAINTENANCE ET EVOLUTIONS DES SITES INTERNET DE LA SAMOA

    Winner: GINGERMINDS

    €49,100Framework agreement — maximum value

    24 Jun 2024

  • France-Nantes: Software package and information systems

    Winner: Leni

    €60,000Framework agreement — maximum value

    28 Jul 2023

  • France-Nantes: Data network management and support services

    Winner: AVITI · 1 bid

    €264,100

    28 Oct 2020

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Outsourcing services, user support, hosting, backups, datacenter links and business continuity plans (PRA)"?

Offers are due by 1 Dec 2026, 16:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

SAMOA (Société d'Aménagement de la Métropole Ouest Atlantique) (NANTES CEDEX 2, France).

Where and how do I submit an offer?

Offers are submitted electronically on www.marches-securises.fr.

Is the contract divided into lots?

Yes, into 2 lots.

How are offers scored?

price 40%, quality 60%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 23:56 CET.