Prequalification - procurement of Assistance with operation and maintenance of an AIS service manager system.
At a glance
KYSTVERKET (ÅLESUND, Norway) is tendering: Prequalification - procurement of Assistance with operation and maintenance of an AIS service manager system.. Offers are due 10 Dec 2026, 12:00 CET. Estimated value NOK 5m, 48-month contract, 2 lots. Bidders must show, among other things: certificates, key people, security clearance.
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Key facts
- Deadline
- NOK 5m
- Estimated value
- 48 months
- Duration
- Negotiated with call
- Procedure
- 11 Nov 2026
- Published
- 783773-2026
- Notice number
- 2026/4356
- Reference number
- System and support services (72250000)
- Main CPV
- NOR
- Place of performance (NUTS)
- 2
- Lots
- not allowed
- Variant offers
- English
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
What the buyer wants
The Norwegian Coastal Administration will enter into a contract with a tenderer for assistance with the maintenance and operation of AIS Norway, Helcom Regional Server and Northsea Regional Server, with requirements for running time, based on national and international requirements, of 99.6% per annum.
The agreement shall cover the need for ongoing assistance to keep the AIS distribution system - AIS Norway, including two Regional servers named Helcom (all countries bordering the Baltic Sea) and Northsea (countries located in northern Europe from Iceland - France) (eu-system) in operative operation. The system is built on the standard ITU-R M.1371-5.
More information on AIS Norway is available here: https://www.kystverket.no/en/sea-transport-and-ports/ais/ais-norge/Kystverket would like a tenderer who can: provide assistance with maintaining and operating/coughing AIS Service manager system – AIS Norway and develop it according to the Contracting Authority ́s needs; assist the Customer in safeguarding any public requirements , including privacy requirements/GDPRvære an innovative and proactive consultant in the development of user friendly functionality, digitalisation, APIs, etc. necessary licences included in the procurement.
CPV codes
- 72250000System and support servicesmain
- 72220000Systems and technical consultancy services
- 72222300Information technology services
- 72253200Systems support services
- 72260000Software-related services
- 72261000Software support services
- 72267000Software maintenance and repair services
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1Prequalification - procurement of Assistance with operation and maintenance of an AIS service manager system.
- Estimated value:
- NOK 5m
- Duration:
- 48 months
- CPV:
- 72250000 · System and support services
The Norwegian Coastal Administration will enter into a contract with a tenderer for assistance with the maintenance and operation of AIS Norway, Helcom Regional Server and Northsea Regional Server, with requirements for running time, based on national and international requirements, of 99.6% per annum. The agreement shall cover the need for ongoing assistance to keep the AIS distribution system - AIS Norway, including two Regional servers named Helcom (all countries bordering the Baltic Sea) and Northsea (countries located in northern Europe from Iceland - France) (eu-system) in operative operation. The system is built on the standard ITU-R M.1371-5. More information on AIS Norway is available here: https://www.kystverket.no/en/sea-transport-and-ports/ais/ais-norge/Kystverket would like a tenderer who can: provide assistance with maintaining and operating/coughing AIS Service manager system – AIS Norway and develop it according to the Contracting Authority ́s needs; assist the Customer in safeguarding any public requirements , including privacy requirements/GDPRvære an innovative and proactive consultant in the development of user friendly functionality, digitalisation, APIs, etc. necessary licences included in the procurement.
Lot 2
- Estimated value:
- NOK 5m
- Duration:
- 48 months
The Norwegian Coastal Administration will enter into a contract with a tenderer for assistance with the maintenance and operation of AIS Norway, Helcom Regional Server and Northsea Regional Server, with requirements for running time, based on national and international requirements, of 99.6% per annum. The agreement shall cover the need for ongoing assistance to keep the AIS distribution system - AIS Norway, including two Regional servers named Helcom (all countries bordering the Baltic Sea) and Northsea (countries located in northern Europe from Iceland - France) (eu-system) in operative operation. The system is built on the standard ITU-R M.1371-5. More information on AIS Norway is available here: https://www.kystverket.no/en/sea-transport-and-ports/ais/ais-norge/Kystverket would like a tenderer who can: provide assistance with maintaining and operating/coughing AIS Service manager system – AIS Norway and develop it according to the Contracting Authority ́s needs; assist the Customer in safeguarding any public requirements , including privacy requirements/GDPRvære an innovative and proactive consultant in the development of user friendly functionality, digitalisation, APIs, etc. necessary licences included in the procurement.
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- CertificatesCompany or personnel certificates named in the notice
- Key peopleNamed roles, CVs or minimum team
- Security clearanceSecurity clearance or background checks
Detected automatically in the published notice. Always confirm against the tender documents.
Options, renewals, framework
- Framework agreement without reopening of competition
- Up to 1 contractors in the framework
- Options: foreseen
- Renewals: up to 3 times
1+1+1
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4 met · 1 expiring · 1 missing · 4 to check
Conditions in this notice
- Certificates named in the noticematched against the certificates in your profileNeeds a look
- Key peopleyour team matched to the required rolesIn your profile
- Security clearanceclearance level of the people you proposeNot in your profile yet
This tender's facts
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Framework agreementone supplier — every order during the agreement goes to the winnerNeeds a look
- Who wins at this buyerrecently: Bouvet Norge AS (hovedenhet), Marstrand AS — 6 different winners in the last 6 awardsNeeds a look
Typical for: Managed services
- Service levels (SLA)availability, response and penalty terms you can meetIn your profile
- Information securityISO/IEC 27001 or equivalent controlsExpires before the deadline
- Service and data locationwhere the service runs and where data is keptIn your profile
- Business continuitybackups, disaster recovery and an exit planIn your profile
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Buyer
KYSTVERKET
- Address
- Postboks 1502, 6025 ÅLESUND, Norway
- Website
- www.kystverket.no
Register identifiers
- Registration no. in the notice
- 874783242
What this buyer bought before
14 IT contract award notices 2019–2025, €6.7m in total.
Contract award of a "lighthouse management app
Winner: Bouvet Norge AS (hovedenhet) · 17 bids
NOK 10.8m
28 Nov 2025
Procurement of consultancy services for the project organisation U-864
Winner: Marstrand AS
NOK 10m
5 Nov 2024
Procurement of a Framework Agreement for Adaptive Geodata Infrastructure
Winner: Asplan Viak AS
NOK 5.3mFramework agreement — maximum value
1 Oct 2024
Procurement of a framework agreement for background maps for the world for use in the Norwegian Coastal Administration ́s services.
Winner: Norkart AS · 2 bids
NOK 2.8mFramework agreement — maximum value
18 Sept 2024
Procurement of contract within license management - 3rd time notice
Winner: Atea AS (Hovedenhet)
NOK 90mFramework agreement — maximum value
26 Dec 2023
Norway-Ålesund: Mathematical or forecasting software development services
Winner: NORCE Norwegian Research Centre AS · 1 bid
NOK 12mFramework agreement — maximum value
5 Jun 2023
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- permalink.mercell.com
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Prequalification - procurement of Assistance with operation and maintenance of an AIS service manager system."?
Offers are due by 10 Dec 2026, 12:00 CET.
What is the estimated value?
The estimated value published in the notice is NOK 5m.
Who is the buyer?
KYSTVERKET (ÅLESUND, Norway).
Where and how do I submit an offer?
Offers are submitted electronically on permalink.mercell.com.
Is the contract divided into lots?
Yes, into 2 lots.
Which procedure is used?
Negotiated with call.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 13 Nov 2026, 05:12 CET.