Procurement and operation of IT infrastructure and IT systems

Proof of registration in the commercial register in accordance with the legislation of the State of establishment, not older than 3 months on expiry of the deadline for lodging an application

self-declarations to be provided: self-declaration on the applicant's company liability (minimum requirement: EUR 2.0 million for personal and property damage, EUR 0.5 million for property damage) ---- self-declaration on permanent employees in the years 2023 to 2025, who are predominantly engaged in the following business areas:

• IT service
• IT operation (minimum requirement: 5 employees) ---- self-declaration on qualification (partner status for selected manufacturers)
• SonicWall: Partner level Silver
• ESET: Partner level Silver
• Proof must be provided via corresponding valid manufacturer confirmation. The use of the capacities of other companies to prove these qualifications in accordance with § 47 VgV is excluded. The aforementioned qualifications must be proven by the applicant himself. Compliance with these requirements by an appropriate entity is not permitted. ---- self-declaration on annual turnover figures 2023 to 2025 (minimum requirement: 1,000,000 €) ---- self-declaration on DIN ISO 27001 (as required)

The required information about the 3 last calendar years is an exclusion criterion for applicants.

self-declaration on subcontractor services ---- self-declaration on compliance with the Minimum Wage Act ---- self-declaration on the absence of grounds for exclusion according to §§ 123, 124 GWB ---- self-declaration on the implementation of Article 5k paragraph 1 of Regulation (EU) No. 833/2014 in the version of Art. 1 point. Council Regulation (EU) 2022/576 of 8 April 2022

Submission of at least 2 reference projects demonstrating the following evaluation criteria for comparability with the procurement procedure: 1.) Candidate's reference as main contractor or as subcontractor 5 pts: as main contractor 1 pt: as subcontractor 0 pts: no information 2.) Recency of the reference (to be specified: contract start date, status active/ongoing or completed) 5 pts: start in 2025 or earlier; status active/ongoing 3 pts: start in 2026; status active/ongoing -or- start in 2025 or earlier;

status completed 1 pt: start in 2020 or earlier;

status completed 0 pts: no or partially missing information 3.) Number of locations supported in the reference project 5 pts: > 5 3 pts: 5 1 pt: ≥ 3 0 pts: ≤ 2 or no information 4.) Number of users supported in the reference project 5 pts: > 100 3 pts: > 50 1 pt: > 10 0 pts: ≤ 10 or no information 5.) Information on the geographical distribution of locations 5 pts: state-wide or nationwide 3 pts: regional (100 km radius) 1 pt: within a city / single municipality 0 pts: no information 6.) Information on the SLAs contractually guaranteed to the reference customer for server systems.

Callback time ≤ 30 min / response time ≤ 60 min / recovery time ≤ 1 business day are/were contractually agreed with the customer: 5 pts: 3 of 3 of the specified SLAs 3 pts: 2 of 3 of the specified SLAs 1 pt: 1 of 3 of the specified SLAs 0 pts: 0 of 3 of the specified SLAs or no information 7.) Information on the SLAs contractually guaranteed to the reference customer for client systems.

Callback time ≤ 60 min / response time ≤ 120 min / recovery time ≤ 2 business days are/were contractually agreed with the customer: 5 pts: 3 of 3 of the specified SLAs 3 pts: 2 of 3 of the specified SLAs 1 pt: 1 of 3 of the specified SLAs 0 pts: 0 of 3 of the specified SLAs or no information 8.) Information on the server systems used.

Used and operated: Microsoft Server 2019 or newer Microsoft Exchange 2019 Business Antivirus System (e.g., ESET Secure Business, Bitdefender GravityZone, or comparable) 5 pts: 3 of 3 of the specified systems are/were used and operated 3 pts: 2 of 3 of the specified systems are/were used and operated 1 pt: 1 of 3 of the specified systems are/were used and operated 0 pts: 0 of 3 of the specified systems are/were used and operated or no information 9.) Information on the client systems used.

Used and operated: desktop and mobile clients operating system MS Windows 11 Pro Microsoft Office 2019 or newer 5 pts: 3 of 3 of the specified systems are/were used and operated 3 pts: 2 of 3 of the specified systems are/were used and operated 1 pt: 1 of 3 of the specified systems are/were used and operated 0 pts: 0 of 3 of the specified systems are/were used and operated or no information 10.) Information on the operation of Infoma as an ERP system.

Minimum scope of services provided: responsibility for operational readiness interface and communication with the manufacturer commissioning and basic configuration update support 5 pts: Infoma is/was used and operated.

All specified sub-services are/were provided. 3 pts: Infoma is/was used and operated; 3 of 4 specified sub-services are/were provided. 1 pt: Infoma is/was used and operated; 1 of 4 specified sub-services are/were provided. 0 pts: Infoma is/was not used and operated or no information. 11.) Information on the operation of Profiskal/Hamissa as an ERP system. Profiskal/Hamissa is used in addition to or as an ERP system.

Minimum scope of services provided: responsibility for operational readiness interface and communication with the manufacturer commissioning and basic configuration update support 5 pts: Profiskal/Hamissa is/was used and operated.

All specified sub-services are/were provided. 3 pts: Profiskal/Hamissa is/was used and operated; 3 of 4 specified sub-services are/were provided. 1 pt: Profiskal/Hamissa is/was used and operated; 1 of 4 specified sub-services are/were provided. 0 pts: Profiskal/Hamissa is/was not used and operated or n…

The customer will make the query in the competition register according to § 6 WRegG for the bidder who is to receive the contract in order to check its reliability. If a corresponding certificate is not or is not fully issued by the country of origin of a foreign bidder, it may be replaced by an affidavit or formal declaration by the foreign bidder.