Procurement of a solution for standardized emergency call queries for the Essen Fire Department

Essener SystemhausEssen, GermanyNotice 635594-2026

At a glance

Essener Systemhaus (Essen, Germany) is tendering: Procurement of a solution for standardized emergency call queries for the Essen Fire Department. Offers are due 15 Oct 2026, 12:00 CEST. Bidders must show, among other things: ISO 27001, references, insurance.

15 Oct 2026, 12:00 CEST
Deadline
Open procedure
Procedure
Software package and information systems (48000000)
Main CPV
15 Sept 2026
Published

Translated from the official notice. The original text is the legally binding one.

What the buyer wants

The procurement comprises the corresponding licenses for the standardized emergency call questioning system, software maintenance for the solution, as well as the necessary implementation services.

Das Essener Systemhaus (ESH), als eigenbetriebsähnliche Einrichtung und IT-Dienstleister der kreisfreien Stadt Essen, beabsichtigt die Beschaffung einer Softwarelösung für die standardisierten Notrufabfrage für die Feuerwehr Essen.

What a bidder needs

Can you bid? Your readiness check

These are the conditions this notice asks bidders to prove. In SalesDots each one is checked against your company profile: certificates with their validity dates, delivered references and your people.

Example company profile
  • Certificates

    ISO 27001

    In your profile
  • References

    Similar contracts delivered before

    In your profile
  • Insurance

    Professional or liability insurance

    Expires before the deadline

Detected automatically in the published notice. Always confirm against the tender documents.

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Show the notice text (3)

Form references (with the offer); By self-declaration: It is required to mention at least three completed reference services comparable to the subject of the contract in the last three years (from the time of publication). Minimum requirements: References are comparable by type, scope and difficulty with the performance of the contract to be awarded here, if the following characteristics are fulfilled: - Productive operation of the offered solution at a control center that covers at least 400,000 inhabitants To display the references, use the form "References" attached to the award documents. The proof must be provided by naming the control centre, a contact person, contact details, the number of operating control centres and the number of dispatchers trained by the contractor. The contracting authority reserves the right to verify the tenderer’s information with the relevant reference contractor.

Proof of company liability (with the offer; by means of third-party declaration): Proof of an existing, currently valid company liability insurance. The total amount of liability coverage should be at least EUR 1 million for personal/property damage per year of insurance. If this is not the case, the bidder must provide a self-declaration that in the case of an order he is willing to conclude a corresponding insurance immediately and before the award of the contract and to provide proof of a corresponding conclusion in the case of an order on request of the client within 5 calendar days. This self-declaration can be made informally and must be attached to the offer. It must also be accompanied by the declaration of an insurer (in uncertified copy) that he is ready to conclude a corresponding insurance with the bidder. The insurance should include the additional component "product liability insurance". The insurance is to be held for the entire term of the contract. Corresponding evidence shall be provided at the request of the contracting entity.

DIN EN ISO/IEC 27001 (With the offer; by means of self-declaration): Required is the presentation of a valid DIN EN ISO/IEC 27001 certificate

What this buyer bought before

Recent IT contracts awarded by the same buyer, from published award notices.

  • Einführung Jugendamtsverfahren

    Winner: LogoData ERFURT GmbH

  • Xft-Lizenzen S/4 HANA

    Winner: XFT GmbH

    €1

  • Germany-Essen: Security software package

    Winner: MAGELLAN Netzwerke GmbH

    €1

  • Transformationsprojekt SAP S/4 HANA

    Winner: adesso SE

  • Verlängerung Lizenzen Extreme

    Winner: Fernao Magellan GmbH

  • Personalverwaltungssoftware

    Winner: Pradtke GmbH

    €230,893

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Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.