Provision of post-warranty service, maintenance and repairs of printers, multifunction devices and photocopiers

Ministerstvo spravodlivosti Slovenskej republikyBratislava - mestská časť Nové Mesto, SlovakiaNotice 741553-2026 · Reference number: S-MSSR-009772/2026

At a glance

Ministerstvo spravodlivosti Slovenskej republiky (Bratislava - mestská časť Nové Mesto, Slovakia) is tendering: Provision of post-warranty service, maintenance and repairs of printers, multifunction devices and photocopiers. Offers are due 27 Nov 2026, 08:00 CET. Estimated value €198,370, 24-month contract.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
€198,370
Estimated value
24 months
Duration
Open procedure
Procedure
27 Oct 2026
Published
741553-2026
Notice number
S-MSSR-009772/2026
Reference number
Maintenance and repair of office machinery (50310000)
Main CPV
SK010
Place of performance (NUTS)
not allowed
Variant offers
Slovak
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

What the buyer wants

The subject of the contract is post-warranty service, maintenance and repair of printers, multifunctional equipment and photocopying equipment of the KYOCERA brand operated at the site of the contracting authority - Ministry of Justice of the Slovak Republic for a period of 24 months, including the supply of original spare parts (hereinafter referred to as "Services') Service services will be provided according to the needs of the contracting authority and according to its requirements to the following extent: diagnostics of malfunctioning equipment, supply and assembly of spare parts, disposal of the defective part of the equipment. A detailed description of the contract is contained in Annex B.1 to the tender documents.

CPV codes

  • 50310000Maintenance and repair of office machinerymain
  • 50313100Photocopier repair services
  • 50313200Photocopier maintenance services

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

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3 met · 1 expiring · 0 missing · 2 to check

This tender's facts

  • Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
  • Who wins at this buyerrecently: I.S.D.D. plus, s.r.o., Alanata a. s. — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
  • Support team and on-callqualified staff for the required hoursIn your profile
  • Maintenance referencessimilar maintenance contracts deliveredIn your profile

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • <![CDATA[The lowest total price for the entire subject of the contract in EUR including VAT.]]>100%

    <![CDATA[Jediným kritériom na vyhodnotenie ponúk je v zmysle § 44 ods. 3 písm. c) zákona o verejnom obstarávaní, a teda najnižšia celková cena za celý predmet zákazky v EUR s DPH.]]>

Buyer

Ministerstvo spravodlivosti Slovenskej republiky

Address
Račianska, 81311 Bratislava - mestská časť Nové Mesto, Slovakia
Region (NUTS)
SK010

Register identifiers

Registration no. in the notice
00166073

What this buyer bought before

35 IT contract award notices 2015–2026, €100.4m in total.

  • DNS IKT

    Winner: I.S.D.D. plus, s.r.o. · 5 bids

    €1.3m

    28 Oct 2026

  • DNS IKT

    Winner: Alanata a. s. · 4 bids

    €60,079

    23 Oct 2026

  • DNS IKT

    Winner: NTT Slovakia s. r. o. · 2 bids

    €9,592

    22 Oct 2026

  • DNS IKT

    Winner: LYNX s.r.o. · 4 bids

    €7,068

    29 Sept 2026

  • Služby partnera MS pre Azure a MS 365

    Winner: SOFTIP, a. s. · 3 bids

    €924,000

    5 Aug 2026

  • Zabezpečenie automatizovanej elektronickej komunikácie prostredníctvom osobitného informačného systému

    Winner: CRIF - Slovak Credit Bureau, s. r. o. · 1 bid

    €91,080

    19 May 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Provision of post-warranty service, maintenance and repairs of printers, multifunction devices and photocopiers"?

Offers are due by 27 Nov 2026, 08:00 CET.

What is the estimated value?

The estimated value published in the notice is €198,370.

Who is the buyer?

Ministerstvo spravodlivosti Slovenskej republiky (Bratislava - mestská časť Nové Mesto, Slovakia).

Where and how do I submit an offer?

Offers are submitted electronically on www.isepvo.sk.

How are offers scored?

<![CDATA[The lowest total price for the entire subject of the contract in EUR including VAT.]]> 100%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 00:13 CET.