Service for Renewal of maintenance and support for Dollar Universe software

RAI - Radiotelevisione Italiana S.p.A. - A/TEI/INTROMA (RM), ItalyNotice 734767-2026

At a glance

RAI - Radiotelevisione Italiana S.p.A. - A/TEI/INT (ROMA (RM), Italy) is tendering: Service for Renewal of maintenance and support for Dollar Universe software. Offers are due 30 Nov 2026, 11:00 CET. Estimated value €271,492, 36-month contract.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
€271,492
Estimated value
36 months
Duration
Open procedure
Procedure
23 Oct 2026
Published
734767-2026
Notice number
Maintenance of information technology software (72267100)
Main CPV
ITC11
Place of performance (NUTS)
Italian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Offers binding until (computed)computed

    180 days from the deadline for offers, per the notice

What the buyer wants

Service for Renewal of maintenance and support for Dollar Universe software

CPV codes

  • 72267100Maintenance of information technology softwaremain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

Options, renewals, framework

  • Options: foreseen
EXAMPLE — not a result for your companyCan you bid? Your readiness check

This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.

2 met · 0 expiring · 1 missing · 3 to check

This tender's facts

  • Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
  • Who wins at this buyerrecently: Retelit Digital Services S.p.A., T.T.TECNOSISTEMI SPA — 5 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Support team and on-callqualified staff for the required hoursNot in your profile yet
  • Maintenance referencessimilar maintenance contracts deliveredNeeds a look

Registers — checked automatically

  • Registro delle Impresecompany active, directors matchVerified
  • DURC (social security compliance)certificate valid on the bid dateVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Award criteria

The full criteria and their weights, as published in the notice.

  • Price100%

    Prezzo

Buyer

RAI - Radiotelevisione Italiana S.p.A. - A/TEI/INT

Address
Via Alessandro Severo n. 246, 00145 ROMA (RM), Italy
Region (NUTS)
ITC11
Website
www.rai.it
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

LEI
815600C62B51478A5144
Registration no. in the notice
06382641006

What this buyer bought before

122 IT contract award notices 2021–2026, €207.9m in total.

  • Servizi SIP Trunk - Servizi PSTN in modalità VoIP su protocollo SIP

    Winner: Retelit Digital Services S.p.A. · 6 bids

    €328,321

    2 Sept 2026

  • Servizio di manutenzione apparati server e storage HPE infrastruttura AR1

    Winner: T.T.TECNOSISTEMI SPA · 3 bids

    €449,187

    14 Aug 2026

  • Fornitura di Apparati e Servizi per il rinnovo dei Sistemi di Stateful Firewall Forcepoint

    Winner: Retelit Digital Services S.p.A. · 1 bid

    €1.2mFramework agreement — maximum value

    22 Jul 2026

  • Accordo quadro con un solo operatore per l'esecuzione del Servizio di Digitalizzazione delle pellicole Rai (fase 2)

    Winner: AUGUSTUS COLOR SRL +1 more contractors · 1 bid

    €9.6mFramework agreement — maximum value

    16 Jun 2026

  • Servizi di supporto redazionale alla lavorazione dei contenuti audio-video e multimediali per le piattaforme Internet

    Winner: A6 Engineering +1 more contractors

    value not disclosed

    19 May 2026

  • Fornitura di tecnologia Trend Micro

    Winner: Telecom Italia · 1 bid

    €620,187

    7 May 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Service for Renewal of maintenance and support for Dollar Universe software"?

Offers are due by 30 Nov 2026, 11:00 CET.

What is the estimated value?

The estimated value published in the notice is €271,492.

Who is the buyer?

RAI - Radiotelevisione Italiana S.p.A. - A/TEI/INT (ROMA (RM), Italy); LEI 815600C62B51478A5144.

Where and how do I submit an offer?

Offers are submitted electronically on piattaformaacquisti.rai.it.

How are offers scored?

price 100%.

Which procedure is used?

Open procedure.

Win it with SalesDots

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Match it with your profile

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Prepare your response

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 24 Oct 2026, 04:32 CEST.