Trade system for processing municipal fees
At a glance
Tromsø kommune (Tromsø, Norway) is tendering: Trade system for processing municipal fees. Offers are due 30 Nov 2026, 12:00 CET. 2 lots. Bidders must show, among other things: EMAS, ISO 14001, ISO 9001, references, insurance.
Key facts
- Deadline
- not published
- Estimated value
- Open procedure
- Procedure
- 28 Oct 2026
- Published
- 747407-2026
- Notice number
- 26/117
- Reference number
- System and support services (72250000)
- Main CPV
- 2
- Lots
- English
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for questions
Deadline for offers
Opening of offers
Planned start of the contract
Offers binding until (computed)computed
150 days from the deadline for offers, per the notice
What the buyer wants
In Tromsø municipality municipal duties are to be invoiced together, but the different types of fees belong to separate entities and the foundations are to be prepared in separate systems. It is the accounting and receivable unit that has overall responsibility for invoicing and who owns the central customer register with an overview of properties and owners. The aim of the procurement is to procure a new system for calculating, printing, invoicing municipal fees and property taxes. The system shall replace the current system, which will be discontinued.
CPV codes
- 72250000System and support servicesmain
- 72000000IT services: consulting, software development, Internet and support
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1Trade system for processing municipal fees
- Estimated value:
- not published
- CPV:
- 72250000 · System and support services
In Tromsø municipality municipal duties are to be invoiced together, but the different types of fees belong to separate entities and the foundations are to be prepared in separate systems. It is the accounting and receivable unit that has overall responsibility for invoicing and who owns the central customer register with an overview of properties and owners. The aim of the procurement is to procure a new system for calculating, printing, invoicing municipal fees and property taxes. The system shall replace the current system, which will be discontinued.
Lot 2
- Estimated value:
- not published
In Tromsø municipality municipal duties are to be invoiced together, but the different types of fees belong to separate entities and the foundations are to be prepared in separate systems. It is the accounting and receivable unit that has overall responsibility for invoicing and who owns the central customer register with an overview of properties and owners. The aim of the procurement is to procure a new system for calculating, printing, invoicing municipal fees and property taxes. The system shall replace the current system, which will be discontinued.
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- CertificatesEMAS · ISO 14001 · ISO 9001
- ReferencesSimilar contracts delivered before
- InsuranceProfessional or liability insurance
Detected automatically in the published notice. Always confirm against the tender documents.
Show the notice text (6)
Requirement: Tenderers shall document that the company is legally established and registered in a company register or a commerce register in the member state in which the tenderer is established.
Documentation requirement: Tenderers shall document this by presenting documentation that shows that the tenderer is registered in a trade register, trade register or other company register as prescribed by the law of the country where the tenderer is established, for example the Brønnøysund Register Centre.
National tenderers substantiate that the requirement is met by using eBevis. It is, therefore, not necessary for national tenderers to upload further documentation.
Requirement: The tenderer shall have sufficient economic and financial capacity to be able to fulfil the contract. Credit rating equivalent to A or better, measured against the AAA Soliditet's scale - or equivalent score.
Documentation requirement: Credit rating based on the most recent financial figures. The rating shall be carried out by a credit rating company with licence to conduct this service.
If a tenderer has a justifiable reason for not submitting the documentation that the contracting authority has required, he can document his economic and financial capacity by presenting any other document of relevance to the company's fiscal figures/economy and which the contracting authority deems suitable. Tenderers shall justify why they cannot submit the documentation required by the contracting authority.
Requirement: Tenderers shall have sufficient experience of a relevant nature and degree of difficulty from previous assignments.
Documentation: Tenderers shall document relevant experience by presenting a minimum of three reference assignments from the last five years calculated from the tender deadline. The contracting authorities shall be specified with contact information. Tenderers who are newly established and cannot therefore present references, must substantiate in another way that the tenderer is suitable for fulfilment of the contract.
Requirement: The tenderer shall have a quality assurance system suitable for the delivery ́s complexity, risk and aim.
Documentation: A description of the tenderer's quality assurance methods. If a tenderer is certified in accordance with ISO 9001 or equivalent quality assurance certifications, it is sufficient to enclose a copy of a valid certificate.
Requirement: The tenderer shall have established and implemented procedures for reducing damaging environmental impact in the execution of the contract.
The procedures shall be relevant for the nature and scope of the contract, and as a minimum include:
identification of significant environmental aspects.
measures to reduce environmental impact
follow-up and improvement of environmental achievements.
Documentation requirement:
Certificate for EMAS certification, ISO 14001 certification, Eco-lighthouse programme or equivalent certificates issued by bodies in other EEA countries.
If a tenderer does not have such certificates, it must be submitted
A description of the company's procedures and systems for reducing damaging environmental impact in projects.
The description shall be sufficiently detailed to enable the contracting authority to assess whether the requirement is met
Tenderers can use the capacity of other companies for this contract to fulfil the requirements for economic and financial capacity, cf. the Public Procurement Regulations § 16-3 and technical and professional qualifications, cf. the Public Procurement Regulations § 16-5.
Other companies/sub-suppliers are entities with an organisation number different from the tenderer.
If a tenderer will use other companies' capacity, the tenderer shall document that the tenderer prevails over the necessary resources, e.g. by enclosing a commitment statement from these entities, cf. the Public Procurement Regulations § 16-10 (2).
The contracting authority shall check that the entities that the tenderer will use fulfil the relevant qualification requirements and that there are no other reasons for rejection, cf. the Public Procurement Regulations § 16-10 (3).
Tenderers shall submit separate ESPD forms for the relevant sub-suppliers. The ESPD forms are attached to the tender contest as structured documents. The relevant sub-suppliers shall reply to the ESPD form themselves.
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
3 met · 2 expiring · 2 missing · 4 to check
Conditions in this notice
- EMAScertificate in your profile, valid on the bid dateIn your profile
- ISO 14001certificate in your profile, valid on the bid dateNot in your profile yet
- ISO 9001certificate in your profile, valid on the bid dateExpires before the deadline
- Referencessimilar contracts from your history matched to the conditionNeeds a look
- Insuranceliability policy amount and validity on the bid dateExpires before the deadline
This tender's facts
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Who wins at this buyerrecently: Documaster AS, Dustin Norway AS — 5 different winners in the last 6 awardsNeeds a look
Typical for: System implementation
- Implementation partner statuscertified for the platform being implementedNeeds a look
- Implementation teamproject manager and certified consultantsNot in your profile yet
- Data migration and integrationsexperience with the buyer's current systemsIn your profile
- Training and documentationuser and administrator training in the buyer's languageIn your profile
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Buyer
Tromsø kommune
- Address
- Rådhuset, Postboks 6900 Langnes, 9299 Tromsø, Norway
Register identifiers
- Registration no. in the notice
- 940 101 808
What this buyer bought before
22 IT contract award notices 2020–2026, €21.6m in total.
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Winner: Documaster AS
NOK 3.5m
11 Sept 2026
Framework agreement for Apple products and additional equipment
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17 Jun 2026
Framework agreement for mobile telephones and additional equipment.
Winner: Elkjøp Norge AS +1 more contractors
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17 Jun 2026
Framework agreement computer equipment
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NOK 90m
21 May 2026
Framework agreement, licence partner Microsoft
Winner: Atea AS +2 more contractors
NOK 61mFramework agreement — maximum value
19 Dec 2025
Education administrative system (OAS)
Winner: IST INTERNATIONAL SOFTWARE TECHNOLOGY AS +3 more contractors · 4 bids
NOK 2.6m
10 Nov 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- tendsign.com
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Trade system for processing municipal fees"?
Offers are due by 30 Nov 2026, 12:00 CET.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
Tromsø kommune (Tromsø, Norway).
Where and how do I submit an offer?
Offers are submitted electronically on tendsign.com.
Is the contract divided into lots?
Yes, into 2 lots.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 21:10 CET.