Support & maintenanceTEDPolski

Advanced technical support service for servers and storage of the Ministry of Foreign Affairs, European Union and Cooperation

Junta de Contratación del Ministerio de Asuntos Exteriores, Unión Europea y CooperaciónMadrid, SpainNotice 759035-2026 · Reference number: 2026000089

At a glance

Junta de Contratación del Ministerio de Asuntos Exteriores, Unión Europea y Cooperación (Madrid, Spain) is tendering: Advanced technical support service for servers and storage of the Ministry of Foreign Affairs, European Union and Cooperation. Offers are due 16 Nov 2026, 23:59 CET. 24-month contract, 2 lots. Bidders must show, among other things: certificates, references, minimum turnover, insurance.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
not published
Estimated value
24 months
Duration
Open procedure
Procedure
2 Nov 2026
Published
759035-2026
Notice number
2026000089
Reference number
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment (50300000)
Main CPV
ES300
Place of performance (NUTS)
2
Lots
Spanish
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

What the buyer wants

The service to be hired consists of the preventive, reactive and hardware equipment of network electronics and perimetral safety elements according to the characteristics and requirements of the manufacturers. The complete list of the material to be maintained has been described in the two annexes to the technical requirements specification governing this contract. The set of conditions, such as care hours, and maximum response and problem-solving times are specified in the above-mentioned document.

CPV codes

  • 50300000Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipmentmain
  • 50312000Maintenance and repair of computer equipment

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Advanced technical support service for servers and storage of the Ministry of Foreign Affairs, European Union and Cooperation

    Estimated value:
    not published
    Duration:
    24 months
    Place (NUTS):
    ES300
    CPV:
    50300000 · Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

    The service to be hired consists of the preventive, reactive and hardware equipment of network electronics and perimetral safety elements according to the characteristics and requirements of the manufacturers. The complete list of the material to be maintained has been described in the two annexes to the technical requirements specification governing this contract. The set of conditions, such as care hours, and maximum response and problem-solving times are specified in the above-mentioned document.

  2. Lot 2

    Estimated value:
    not published
    Duration:
    24 months

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • CertificatesCompany or personnel certificates named in the notice
  • ReferencesSimilar contracts delivered before
  • Minimum turnoverMinimum annual turnover or financial standing
  • InsuranceProfessional or liability insurance

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (4)

Annual business figure

Work done

Environmental management measures

Quality assurance certificates issued by official institutes or services

EXAMPLE — not a result for your companyCan you bid? Your readiness check

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Conditions in this notice

  • Certificates named in the noticematched against the certificates in your profileIn your profile
  • Referencessimilar contracts from your history matched to the conditionIn your profile
  • Minimum turnoverturnover from your financial statements against the thresholdIn your profile
  • Insuranceliability policy amount and validity on the bid dateIn your profile

This tender's facts

  • 2 lotschoose the lots you can deliver and price each oneNeeds a look
  • Price — 90 ptsyour price against past winning bidsNeeds a look
  • Who wins at this buyerrecently: CLICK-IT TECHNOLOGIES SL, TRC INFORMATICA, S.L. — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile
  • Support team and on-callqualified staff for the required hoursIn your profile

Registers — checked automatically

  • Registro Mercantilcompany active, directors matchVerified
  • ROLECE (official bidder register)registration valid, data currentVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Award criteria

The full criteria and their weights, as published in the notice.

For all lots

  • Quality2.5%

    Actualización del firmware.

  • Quality2.5%

    Curso de administración ONTAP.

  • Quality2.5%

    Curso de soluciones de cómputo HPE.

  • Quality2.5%

    Número de revisiones preventivas anuales.

  • Price90%

    Precio.

Buyer

Junta de Contratación del Ministerio de Asuntos Exteriores, Unión Europea y Cooperación

Address
28071 Madrid, Spain
Region (NUTS)
ES300
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

Registration no. in the notice
10000120064421

What this buyer bought before

22 IT contract award notices 2020–2026, €41m in total.

  • Servicios de soporte técnico para la preparación y ejecución de la XXX Cumbre Iberoamericana

    Winner: CLICK-IT TECHNOLOGIES SL · 1 bid

    €192,000

    9 Jul 2026

  • Servicio de apoyo técnico a la gestión de Control del equipamiento de audiovisuales del Ministerio de Asuntos Exteriores, Unión Europea y Cooperación en la sed…

    Winner: TRC INFORMATICA, S.L. · 1 bid

    €319,228

    2 Jul 2026

  • Servicio de administración y renovación tecnológica de los sistemas informáticos del Ministerio de Asuntos Exteriores, Unión Europea y Cooperación

    Winner: Técnicos Asociados Informática, SAU · 4 bids

    €3.5m

    18 Dec 2025

  • Servicio de oficina de apoyo y gestión de servicios y proyectos TIC y de control de calidad del Ministerio de Asuntos Exteriores, Unión Europea y Cooperación

    Winner: ALTEN SOLUCIONES PRODUCTOS AUDITORIA E INGENIERIA. S.A.U · 11 bids

    €786,100

    16 Apr 2025

  • Servicio de oficina de apoyo y gestión de servicios y proyectos TIC y de control de calidad del Ministerio de Asuntos Exteriores, Unión Europea y Cooperación

    Winner: TEKNEI INFORMATION TECHNOLOGY, S.L. · 8 bids

    €1.3m

    10 Apr 2025

  • Servicios de mantenimiento y evolución de las aplicaciones informáticas del Ministerio de Asuntos Exteriores, Unión Europea y Cooperación

    Winner: INDRA SOLUCIONES TECNOLOGÍAS DE LA INFORMACIÓN, S.L.U. · 4 bids

    €4.4m

    19 Dec 2024

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

contrataciondelestado.es
Platform
yes
Electronic submission
no
Electronic auction
Go to the platformOfficial notice

Questions & answers

What is the deadline for offers in "Advanced technical support service for servers and storage of the Ministry of Foreign Affairs, European Union and Cooperation"?

Offers are due by 16 Nov 2026, 23:59 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Junta de Contratación del Ministerio de Asuntos Exteriores, Unión Europea y Cooperación (Madrid, Spain).

Where and how do I submit an offer?

Offers are submitted electronically on contrataciondelestado.es.

Is the contract divided into lots?

Yes, into 2 lots.

How are offers scored?

quality 2.5%, quality 2.5%, quality 2.5%, quality 2.5%, price 90%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 3 Nov 2026, 21:49 CET.