Ambulance Care Information System (Ambu-Zis)
At a glance
Veiligheids- en Gezondheidsregio Gelderland-Midden (Arnhem, Netherlands) is tendering: Ambulance Care Information System (Ambu-Zis). Offers are due 21 Dec 2026, 12:00 CET. Estimated value €2.7m, 2 lots.
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Translated from the official notice. The original text is the legally binding one.
Key facts
- Deadline
- €2.7m
- Estimated value
- Open procedure
- Procedure
- 2 Nov 2026
- Published
- 760123-2026
- Notice number
- Software package and information systems (48000000)
- Main CPV
- NLD
- Place of performance (NUTS)
- 2
- Lots
- not allowed
- Variant offers
- Dutch
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for questions
Deadline for offers
Opening of offers
Planned start of the contract
Planned end of the contract
What the buyer wants
Het doel van deze opdracht is om te komen tot de levering, implementatie, hosting en het structureel beheer van een SaaS‑oplossing voor het ambulancezorg informatiesysteem (bedrijfskritische applicatie die 24*7 beschikbaar dient te zijn). De beoogde oplossing moet de uitvoering en sturing van de rijdende dienst en backoffice (ritverwerking en facturering) ondersteunen, waaronder spoedeisende ambulancezorg, niet-spoedeisende ambulancezorg en de samenwerking met ketenpartners.
Het verzorgingsgebied van opdrachtgever omvat circa 730.000 inwoners. Binnen dit verzorgingsgebied worden jaarlijks circa 51.000 ambulance-inzetten/ritten geregistreerd. De nieuw te verwerven oplossing zal worden gebruikt door circa 40 ambulances, verdeeld over 5 standplaatsen
Original language: Dutch
CPV codes
- 48000000Software package and information systemsmain
Lots (2)
The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.
Lot 1Ambulance Care Information System (Ambu-Zis)
- Estimated value:
- €2.7m
- CPV:
- 48000000 · Software package and information systems
Het doel van deze opdracht is om te komen tot de levering, implementatie, hosting en het structureel beheer van een SaaS‑oplossing voor het ambulancezorg informatiesysteem (bedrijfskritische applicatie die 24*7 beschikbaar dient te zijn). De beoogde oplossing moet de uitvoering en sturing van de rijdende dienst en backoffice (ritverwerking en facturering) ondersteunen, waaronder spoedeisende ambulancezorg, niet-spoedeisende ambulancezorg en de samenwerking met ketenpartners. Het verzorgingsgebied van opdrachtgever omvat circa 730.000 inwoners. Binnen dit verzorgingsgebied worden jaarlijks circa 51.000 ambulance-inzetten/ritten geregistreerd. De nieuw te verwerven oplossing zal worden gebruikt door circa 40 ambulances, verdeeld over 5 standplaatsen
Lot 2
- Estimated value:
- €2.7m
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
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This tender's facts
- 2 lotschoose the lots you can deliver and price each oneNeeds a look
- Price — 30 ptsyour price against past winning bidsNeeds a look
- Demo — 25 ptsevidence ready for this award criterionIn your profile
- Requirements — 15 ptsevidence ready for this award criterionIn your profile
- Who wins at this buyerrecently: Intus Workforce Solutions B.V., MapGallery B.V. — 6 different winners in the last 6 awardsNeeds a look
Typical for: System implementation
- Implementation partner statuscertified for the platform being implementedIn your profile
- Comparable implementationsreferences of similar scope and valueIn your profile
- Implementation teamproject manager and certified consultantsIn your profile
- Data migration and integrationsexperience with the buyer's current systemsIn your profile
- Training and documentationuser and administrator training in the buyer's languageIn your profile
Registers — checked automatically
- KVK Handelsregistercompany active, signatories matchVerified
- UBO registerfiling matches the shareholdersVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
For all lots
- Implementation, migration and adoption10%
zie aanbestedingsdocument hoofdstuk 8
- Samenwerking en doorontwikkeling10%
- Beheer en dienstverlening10%
- Requirements15%
- Demo25%
- Price30%
Buyer
Veiligheids- en Gezondheidsregio Gelderland-Midden
- Address
- Eusebiusbuitensingel 43, 6828HZ Arnhem, Netherlands
- Website
- www.vggm.nl
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- Registration no. in the notice
- 54699017
What this buyer bought before
24 IT contract award notices 2020–2026, €64.7m in total.
Personeelsplanningsapplicatie AGM en AGZ
Winner: Intus Workforce Solutions B.V. · 2 bids
€975,000
15 May 2026
GEO-Platform dienst
Winner: MapGallery B.V. · 3 bids
€250,000
9 Feb 2026
Digitaal Dossier JGZ
Winner: Eljakim Information Technology B.V. · 2 bids
€8m
1 Feb 2026
WAN-verbindingen t.b.v. VGGM
Winner: KPN B.V. · 6 bids
€8m
15 Jan 2026
End User Devices
Winner: ARP Nederland B.V. · 2 bids
€9.8m
1 Oct 2025
Vervanging Multi Functionele Printers
Winner: Ricoh Nederland B.V. · 3 bids
€1.5m
19 Jun 2025
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- www.tenderned.nl
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Ambulance Care Information System (Ambu-Zis)"?
Offers are due by 21 Dec 2026, 12:00 CET.
What is the estimated value?
The estimated value published in the notice is €2.7m.
Who is the buyer?
Veiligheids- en Gezondheidsregio Gelderland-Midden (Arnhem, Netherlands).
Where and how do I submit an offer?
Offers are submitted electronically on www.tenderned.nl.
Is the contract divided into lots?
Yes, into 2 lots.
How are offers scored?
Implementation, migration and adoption 10%, Samenwerking en doorontwikkeling 10%, Beheer en dienstverlening 10%, Requirements 15%, Demo 25%, Price 30%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 5 Nov 2026, 09:27 CET.