Customer component support service
At a glance
Státní pokladna Centrum sdílených služeb, s. p. (Praha, Czechia) is tendering: Customer component support service. Offers are due 30 Nov 2026, 10:00 CET. Estimated value CZK 46.6m, 12-month contract.
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Translated from the official notice. The original text is the legally binding one.
Key facts
- Deadline
- CZK 46.6m
- Estimated value
- 12 months
- Duration
- Open procedure
- Procedure
- 28 Oct 2026
- Published
- 748440-2026
- Notice number
- VZ2026076
- Reference number
- Maintenance and repair of information technology equipment (50312600)
- Main CPV
- CZ010
- Place of performance (NUTS)
- not allowed
- Variant offers
- Czech
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Planned start of the contract
Planned end of the contract
What the buyer wants
The public contract covers hardware (hereinafter "HW ') and software (hereinafter" SW') support for IBM power servers and their controls, disk fields and back-up technologies (hereinafter "Components') with the SPCSS customer - General Financial Directorate (hereinafter" GFŘ ') (hereinafter "Support'). Individual Components are defined in the Annex to this procurement documents - Annex 6 - Table for the determination of the tender price for the purposes of the evaluation of the contract.
CPV codes
- 50312600Maintenance and repair of information technology equipmentmain
- 72267000Software maintenance and repair services
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
Options, renewals, framework
- Options: foreseen
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4 met · 0 expiring · 0 missing · 2 to check
This tender's facts
- Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
- Who wins at this buyerrecently: ANECT a.s., T-Mobile Czech Republic a.s. — 3 different winners in the last 6 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeIn your profile
- Vendor support accessupdate rights and escalation to the manufacturerIn your profile
- Support team and on-callqualified staff for the required hoursIn your profile
- Maintenance referencessimilar maintenance contracts deliveredIn your profile
Registers — checked automatically
- Obchodní rejstříkcompany active, representation matchesVerified
- Beneficial owners (ESM)entry matches the shareholdersVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
- Economic advantage100%
Nabídky budou hodnoceny podle § 114 odst. 1 ZZVZ podle jejich ekonomické výhodnosti, tj. na základě nejnižší nabídkové ceny.
Buyer
Státní pokladna Centrum sdílených služeb, s. p.
- Address
- Na vápence 915, 13000 Praha, Czechia
- Region (NUTS)
- CZ010, CZ020
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- EU VAT
- CZ03630919
- LEI
- 3157007LY3S52QL19J85
- Registration no. in the notice
- 03630919
What this buyer bought before
326 IT contract award notices 2019–2026, €170m in total.
Nákup subskripcí technologie loadbalancingu
Winner: ANECT a.s. · 1 bid
CZK 3.7m
5 Oct 2026
Provozní a odborná podpora infrastruktury datových center - Rozvojové činností Předmětem plnění je realizace síťových a bezpečnostních úprav souvisejících s vy…
Winner: ANECT a.s. · 1 bid
CZK 1.8m
2 Oct 2026
Nákup HW a subskripce na navazující období
Winner: ANECT a.s. · 1 bid
CZK 1.5m
24 Sept 2026
Provozní a odborná podpora infrastruktury datových center - Rozvojové činnnost
Winner: ANECT a.s. · 1 bid
CZK 397,000
24 Sept 2026
Nákup licencí a SW podpory Windows Server DC, SQL Server Enterprise a subskripce DYNAMICS 365
Winner: T-Mobile Czech Republic a.s. · 2 bids
€335,939
22 Sept 2026
Nákup subskripcí Red Hat OpenShift Platform
Winner: DATERA s.r.o. · 2 bids
CZK 7.5m
22 Sept 2026
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- mfcr.ezak.cz
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Customer component support service"?
Offers are due by 30 Nov 2026, 10:00 CET.
What is the estimated value?
The estimated value published in the notice is CZK 46.6m.
Who is the buyer?
Státní pokladna Centrum sdílených služeb, s. p. (Praha, Czechia); LEI 3157007LY3S52QL19J85.
Where and how do I submit an offer?
Offers are submitted electronically on mfcr.ezak.cz.
How are offers scored?
Economic advantage 100%.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 4 Nov 2026, 00:58 CET.