Support for Oracle CSS software
At a glance
VŠEOBECNÁ ZDRAVOTNÍ POJIŠŤOVNA ČESKÉ REPUBLIKY (Praha 3, Czechia) is tendering: Support for Oracle CSS software. Offers are due 8 Dec 2026, 10:00 CET. 48-month contract.
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Translated from the official notice. The original text is the legally binding one.
Key facts
- Original deadline:
3 Nov 2026, 10:00 CET - Deadline
- not published
- Estimated value
- 48 months
- Duration
- Open procedure
- Procedure
- 30 Oct 2026
- Published
- 753081-2026
- Notice number
- 2600325
- Reference number
- Software support services (72261000)
- Main CPV
- CZ010
- Place of performance (NUTS)
- Czech
- Language of offers
The buyer did not publish an estimated value in the notice.
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
The deadline for offers was changed once: from 3 Nov 2026, 10:00 CET to 8 Dec 2026, 10:00 CET. The newest notice applies.
Notice published
Original deadline
Deadline for offers
Planned start of the contract
Planned end of the contract
What the buyer wants
The purpose of this public contract is to ensure the reliable operation of Oracle software products used in the Czech Republic in the framework of the Information System of the Czech Republic.
The purpose of this contract will be to provide the original technical support of the manufacturer by means of the "Oracle Customer Success Services" service, which is related to the "Oracle Premier Support" service, which the Oracle Premier Support service of the Czech Republic draws on under other contracts and which complements this service to the extent necessary.
The purpose of this contract is to provide support for Oracle's software products, which the contracting entity legally uses and operates under other contracts (hereinafter referred to as "Software products'), through Oracle Customer Succes Services (CSS), i.e. aid granted by the Software Product manufacturer under the conditions laid down in the contract for 48 calendar months.
CPV codes
- 72261000Software support servicesmain
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
2 met · 0 expiring · 1 missing · 3 to check
This tender's facts
- Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
- Who wins at this buyerrecently: O2 Czech Republic a.s., X Consulting Co. s.r.o. — 4 different winners in the last 6 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeNeeds a look
- Vendor support accessupdate rights and escalation to the manufacturerIn your profile
- Support team and on-callqualified staff for the required hoursNot in your profile yet
- Maintenance referencessimilar maintenance contracts deliveredIn your profile
Registers — checked automatically
- Obchodní rejstříkcompany active, representation matchesVerified
- Beneficial owners (ESM)entry matches the shareholdersVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
Award criteria
The full criteria and their weights, as published in the notice.
- Lowest bid price100%
Hodnocena bude nejnižší nabídková cena dle výsledku elektronické aukce za celý předmět plnění ve stanoveném rozsahu bez DPH.
Buyer
VŠEOBECNÁ ZDRAVOTNÍ POJIŠŤOVNA ČESKÉ REPUBLIKY
- Address
- Orlická 2020/4, 13000 Praha 3, Czechia
- Region (NUTS)
- CZ010
- Website
- www.vzp.cz
Register identifiers
- EU VAT
- CZ41197518
- Registration no. in the notice
- 41197518
What this buyer bought before
124 IT contract award notices 2018–2026, €93.6m in total.
Výzva č. 1 k podání nabídek k veřejné zakázce zadávané formou DNS dle ZZVZ na nákup drobné výpočetní techniky, mobilních telefonů vč. souvisejícího příslušenst…
Winner: O2 Czech Republic a.s. · 6 bids
CZK 109,348
4 Sept 2026
Application Delivery Controller (loadbalancer) pro DC3
Winner: X Consulting Co. s.r.o. · 1 bid
CZK 38m
17 Jul 2026
Nákup firewallů pro DC3
Winner: X Consulting Co. s.r.o. · 2 bids
CZK 19m
17 Jul 2026
Dynamický nákupní systém na nákup počítačů, notebooků, monitorů a tabletů vč. souvisejícího příslušenství
Winner: craftsys s.r.o. +8 more contractors · 9 bids
value not disclosed
25 Jun 2026
Pronájem datového centra DC3
Winner: České Radiokomunikace a.s. · 4 bids
CZK 8m
8 Jun 2026
Nákup ISE serverů
Winner: X Consulting Co. s.r.o. · 1 bid
CZK 1.9m
27 May 2026
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- tenderarena.cz
- Platform
- yes
- Electronic submission
- yes
- Electronic auction
Questions & answers
What is the deadline for offers in "Support for Oracle CSS software"?
Offers are due by 8 Dec 2026, 10:00 CET. The deadline for offers was changed once: from 3 Nov 2026, 10:00 CET to 8 Dec 2026, 10:00 CET. The newest notice applies.
What is the estimated value?
The buyer did not publish an estimated value in the notice.
Who is the buyer?
VŠEOBECNÁ ZDRAVOTNÍ POJIŠŤOVNA ČESKÉ REPUBLIKY (Praha 3, Czechia).
Where and how do I submit an offer?
Offers are submitted electronically on tenderarena.cz; an electronic auction is foreseen.
How are offers scored?
Lowest bid price 100%.
Which procedure is used?
Open procedure.
Win it with SalesDots
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Analyse documentsMatch it with your profile
Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.
Check my fitPrepare your response
Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 3 Nov 2026, 04:43 CET.