Delivery of a system for comprehensive management and recovery service for the Municipal Communication Plant in Bielsko-Biala Sp. z o.o.

The subject of the order is the Delivery of a comprehensive management and collection system for the Municipal Transport Company in Bielsko-Biała Sp. z o.o. I) The basic scope of the contract includes: 1. Development and transfer to the Ordering Party of pre-implementation analysis reports and execution of other accompanying works necessary for the realization of the project, such as: analytical, design work, documentation. 2. Development and implementation of a comprehensive management and collection system for MZK. The delivered system is to provide a complete solution in the area of collecting civil law receivables, including a module for amicable, judicial, and enforcement (bailiff) collection. 3. Development and implementation of a system managing Control Devices and Controllers. 4. Granting an unlimited license to the Ordering Party for the Platform. 5. Delivery of 11 Control Devices along with an application for ticket control and generating additional charges (including the ability to print with payment method indication (transfer) and to make payments using payment cards, BLIK, and other payment instruments. The Ordering Party will provide SIM cards. At the stage of the system Project, the parties will agree on target solutions: based on a dedicated APN or a constructed VPN tunnel. 6. Provision by the Contractor, during the implementation period and during the provision of payment services (on Control Devices, regarding the fee for lack of ticket/entitlement) and service (maintenance period), full cloud infrastructure and licenses necessary for using cloud services to support the Platform. 7. Operation of the system during the maintenance period (including warranty reviews, costs of maintaining a dedicated SMS gateway, costs arising from the agreement with the Settlement Agent) for a specified number of months. 8. The obligation to transfer (migrate) passenger data from the currently functioning collection system to the new system. Migration should be carried out in a way that ensures the completeness of the transferred data, with the possibility of making (during the migration process and after its completion) corrections, changes in data, or deletions of data, e.g.: outdated lines, streets, etc. during the execution of this process. The final migration process should be preceded by a test migration in order to verify the correctness and completeness of this process. The Ordering Party currently uses Municom software from PZI TARAN sp. z o.o. (R&G PLUS Sp. z o.o. Group). The database environment is based on the DB2 engine, located on the Ordering Party's local server. All accesses to the environment will be granted to the Contractor after signing the contract. 9. Provision by the Contractor of access to a fully functional system, enabling the Ordering Party to conduct verification and acceptance in an environment reflecting production conditions (training-test environment). 10. Training of the system users indicated by the Ordering Party. [Conditions for maintenance and warranty of the system] 11. Provision by the Contractor for a period of 36 to 60 months (according to the evaluation criteria) of services related to the software and all components delivered as part of: 11.1. maintenance of the debt collection system during the warranty period, 11.2. providing warranty and technical support for the System, 11.3. providing maintenance services and removing defects, faults, and errors of the System during the warranty period, 11.4. covering the costs of maintaining a dedicated SMS gateway for sending messages from Control Devices (payment requests), 11.5. Providing programming support services during the term of the agreement in a specified number of working hours, 12. Bearing by the Contractor the costs of the system operation during the maintenance period (including warranty reviews, communication costs for a specified number of months. II. The scope of the OPTION RIGHT includes: the delivery of additional Control D…