Deadline changedSoftware developmentFramework agreementTEDPolski

Development and maintenance work of social protection service information systems

Tervise ja Heaolu Infosüsteemide Keskus Tallinn, EstoniaNotice 767418-2026 · Reference number: 314021-0000

At a glance

Tervise ja Heaolu Infosüsteemide Keskus ( Tallinn, Estonia) is tendering: Development and maintenance work of social protection service information systems. Offers are due 10 Nov 2026, 11:00 CET. Estimated value €6m, 60-month contract, 5 lots.

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Original deadline: 22 Oct 2026, 11:00 CEST
Deadline
€6m
Estimated value
60 months
Duration
Open procedure
Procedure
4 Nov 2026
Published
767418-2026
Notice number
314021-0000
Reference number
Software programming and consultancy services (72200000)
Main CPV
EE009
Place of performance (NUTS)
5
Lots
not allowed
Variant offers
Estonian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

The deadline for offers was changed 3 times: from 22 Oct 2026, 11:00 CEST to 10 Nov 2026, 11:00 CET. The newest notice applies.

  1. Deadline changed (notice 673601-2026)

    22 Oct 2026, 11:00 CEST → 27 Oct 2026, 11:00 CET

  2. Deadline changed (notice 708210-2026)

    27 Oct 2026, 11:00 CET → 2 Nov 2026, 11:00 CET

  3. Deadline changed (notice 729300-2026)

    2 Nov 2026, 11:00 CET → 9 Nov 2026, 11:00 CET

  4. Original deadline

  5. Notice published

  6. Deadline for offers

  7. Opening of offers

What the buyer wants

Maximum possible total cost of EUR 6 000 000. A maximum of 3, with a minimum of 2 participants in the framework agreement. / Grounds for exclusion and qualification criteria: See procurement source documents

CPV codes

  • 72200000Software programming and consultancy servicesmain

Lots (5)

The contract is divided into 5 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Benefits

    Estimated value:
    €6m
    Duration:
    60 months
    Place (NUTS):
    EE004, EE008, EE00A, EE001, EE009
    CPV:
    72200000 · Software programming and consultancy services

    Maximum possible total cost of EUR 6 000 000. A maximum of 3, with a minimum of 2 participants in the framework agreement. / Grounds for exclusion and qualification criteria: See procurement source documents

  2. Lot 2Technical work for new architecture

    Estimated value:
    €5m
    Duration:
    60 months
    Place (NUTS):
    EE004, EE008, EE00A, EE001, EE009
    CPV:
    72200000 · Software programming and consultancy services

    Maksimaalne võimalik kogumaksumus 5 000 000 EUR. Maksimaalselt 3, minimaalselt 2 osalejat raamlepingus. / Kõrvaldamise alused ja kvalifitseerimistingimused: Vaata hanke alusdokumentidest

  3. Lot 3Finance

    Estimated value:
    €3m
    Duration:
    60 months
    Place (NUTS):
    EE004, EE008, EE00A, EE001, EE009
    CPV:
    72200000 · Software programming and consultancy services

    Maksimaalne võimalik kogumaksumus 4 000 000 EUR. Maksimaalselt 3, minimaalselt 2 osalejat raamlepingus. / Kõrvaldamise alused ja kvalifitseerimistingimused: Vaata hanke alusdokumentidest

  4. Lot 4User channels and general components

    Estimated value:
    €3m
    Duration:
    60 months
    Place (NUTS):
    EE004, EE008, EE00A, EE001, EE009
    CPV:
    72200000 · Software programming and consultancy services

    Maksimaalne võimalik kogumaksumus 4 000 000 EUR. Maksimaalselt 3, minimaalselt 2 osalejat raamlepingus. / Kõrvaldamise alused ja kvalifitseerimistingimused: Vaata hanke alusdokumentidest

  5. Lot 5General part

    Estimated value:
    €7m
    Duration:
    60 months
    Place (NUTS):
    EE004, EE008, EE00A, EE001, EE009
    CPV:
    72200000 · Software programming and consultancy services

    Maksimaalne võimalik kogumaksumus 9 000 000 EUR. Maksimaalselt 4, minimaalselt 2 osalejat raamlepingus. / Kõrvaldamise alused ja kvalifitseerimistingimused: Vaata hanke alusdokumentidest

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

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Options, renewals, framework

  • Framework agreement without reopening of competition
  • Up to 4 contractors in the framework
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This tender's facts

  • 5 lotschoose the lots you can deliver and price each oneNeeds a look
  • Framework agreementup to 4 suppliers — orders are placed during the agreementNeeds a look
  • Price — 30 ptsyour price against past winning bidsNeeds a look
  • Who wins at this buyerrecently: Security Software OÜ, ByteLife Solutions OÜ — 6 different winners in the last 6 awardsNeeds a look

Typical for: Software development

  • Delivery teamproject manager, analyst, developers and testers availableIn your profile
  • Similar systems builtreferences from comparable software projectsIn your profile
  • Digital accessibility (WCAG 2.1)often required for public-sector systemsIn your profile
  • Copyright and source codetransfer of rights or a licence on the buyer's termsNeeds a look
  • Secure developmentsecurity testing and OWASP practicesNeeds a look

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

Lot 1

  • Price30%

    Vaata hanke alusdokumentidest

  • Quality70%

    Vaata hanke alusdokumentidest

Lot 2

  • Price30%

    Vaata hanke alusdokumentidest

  • Quality70%

    Vaata hanke alusdokumentidest

Lot 3

  • Price30%

    Vaata hanke alusdokumentidest

  • Quality70%

    Vaata hanke alusdokumentidest

Lot 4

  • Price30%

    Vaata hanke alusdokumentidest

  • Quality70%

    Vaata hanke alusdokumentidest

Lot 5

  • Quality100%

    Vaata hanke alusdokumentidest

Buyer

Tervise ja Heaolu Infosüsteemide Keskus

Address
Pärnu mnt 132, 11317 Tallinn, Estonia
Region (NUTS)
EE001, EE004, EE008, EE009, EE00A

Register identifiers

EU VAT
EE70009770
Registration no. in the notice
70009770

What this buyer bought before

161 IT contract award notices 2018–2026, €30.6m in total.

  • Turvanõrkuste skänneri litsents (Tenable)

    Winner: Security Software OÜ · 2 bids

    €32,900

    2 Nov 2026

  • Brocade 32G ELWL FC SFP+ moodulid

    Winner: ByteLife Solutions OÜ · 3 bids

    €18,938

    16 Oct 2026

  • GAD active-active SAN lahendus

    Winner: Proact Estonia AS · 1 bid

    €92,662

    15 Oct 2026

  • Oracle tootetoe uuendamine

    Winner: Telia Eesti AS · 3 bids

    €398,995

    12 Oct 2026

  • Juniper seadmete tootetugede pikendamine 2026

    Winner: Elisa Eesti AS · 2 bids

    €37,980

    30 Sept 2026

  • EESSI RINA hooldus-, arendus- ja testimistööd

    Winner: OÜ TripleDev · 8 bids

    €250,000

    2 Sept 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Development and maintenance work of social protection service information systems"?

Offers are due by 10 Nov 2026, 11:00 CET. The deadline for offers was changed 3 times: from 22 Oct 2026, 11:00 CEST to 10 Nov 2026, 11:00 CET. The newest notice applies.

What is the estimated value?

The estimated value published in the notice is €6m.

Who is the buyer?

Tervise ja Heaolu Infosüsteemide Keskus ( Tallinn, Estonia).

Where and how do I submit an offer?

Offers are submitted electronically on riigihanked.riik.ee.

Is the contract divided into lots?

Yes, into 5 lots.

How are offers scored?

price 30%, quality 70% (criteria differ between lots).

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 11:56 CET.