Managed servicesFramework agreementTEDPolski

Framework Agreement for Managed Print Services

Landeshauptstadt Düsseldorf, Der Oberbürgermeister, Amt für Recht, Vergabe und Versicherungen, Zentrale VergabestelleDüsseldorf, GermanyNotice 763811-2026 · Reference number: DUS-ITKR-2026-0003

At a glance

Landeshauptstadt Düsseldorf, Der Oberbürgermeister, Amt für Recht, Vergabe und Versicherungen, Zentrale Vergabestelle (Düsseldorf, Germany) is tendering: Framework Agreement for Managed Print Services. Offers are due 1 Dec 2026, 10:30 CET. 48-month contract. Bidders must show, among other things: references, minimum turnover, insurance.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
not published
Estimated value
48 months
Duration
Open procedure
Procedure
3 Nov 2026
Published
763811-2026
Notice number
DUS-ITKR-2026-0003
Reference number
Printer servers (48824000)
Main CPV
DEA11
Place of performance (NUTS)

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Opening of offers

  3. Deadline for offers

  4. Offers binding until (computed)computed

    60 days from the deadline for offers, per the notice

What the buyer wants

Framework agreement for the procurement and operation of a uniform printing and multifunctional infrastructure for the customer’s customers entitled to call in the sense of a pull-printing/follow-me solution. the framework contract is concluded with an economic operator; if there is no valid and economic offer, the contracting entity reserves the right to cancel the procedure.

The average expected call-up volume over the total term of the framework agreement due to performance quantities from the past amounts to € 5,214,955.94 net. From the framework agreement, the customer can call up services up to a total maximum quantity of 6,672,219.50 € net over the total term. If this amount is reached, no further retrieval of services from the framework agreement is permitted.

The possibility of an amicable change in accordance with the procurement regulations (in particular according to § 132 GWB) remains unaffected. There is no entitlement of the framework contract partners to call up services in the amount of the estimated volume.

Procurement and operation of a uniform printing and multifunctional infrastructure for the customer’s customers entitled to call in the sense of a pull-printing/follow-me solution

CPV codes

  • 48824000Printer serversmain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • ReferencesSimilar contracts delivered before
  • Minimum turnoverMinimum annual turnover or financial standing
  • InsuranceProfessional or liability insurance

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (6)

Description of technical equipment and quality assurance measures.

Indication of the environmental management measures applied during the execution of the contract.

Proof of 2 appropriate references of comparable services in the last 3 calendar years in the form of a list. This list shall contain at least the following: the value of the contract, the time of delivery/duration of service provision, the scope and nature of the supply contract and the indication of the public or private recipient. The following criteria are considered to be comparable: (If no registration is made, a comparability of the respective service is presumed if it has an equal or higher degree of difficulty in the technical or organisational area and is similar to the tendered service to the extent that it allows a viable conclusion to be drawn about the capacity of the tenderer for the tendered service.)

Declaration of total turnover for the last two financial years closed. (Companies that have not yet been fully active in the field for two years (newcomers) are only required to provide the required information on turnover for completed financial years since the beginning of operations.)

Proof of registration in the craft role or the list of members of a professional chamber of the provinces. (If it is not legally possible/required for the tenderer to enter in the relevant registers, the reasons for the lack of registration must be proven.)

Proof of registration in the commercial register (possibly association or partnership register). Where it is legally not/necessary for the tenderer to be entered in the relevant registers, the reasons for the lack of registration shall be demonstrated.

Options, renewals, framework

  • Framework agreement without reopening of competition
  • Up to 1 contractors in the framework
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Conditions in this notice

  • Referencessimilar contracts from your history matched to the conditionIn your profile
  • Minimum turnoverturnover from your financial statements against the thresholdIn your profile
  • Insuranceliability policy amount and validity on the bid dateIn your profile

This tender's facts

  • Framework agreementone supplier — every order during the agreement goes to the winnerNeeds a look
  • Price — 60% of the scoreyour price against past winning bidsNeeds a look
  • Quality — 40% of the scoreevidence ready for this award criterionNeeds a look
  • Who wins at this buyerrecently: Syrcon GmbH, Datus AG — 5 different winners in the last 6 awardsNeeds a look

Typical for: Managed services

  • Service levels (SLA)availability, response and penalty terms you can meetNeeds a look
  • Information securityISO/IEC 27001 or equivalent controlsExpires before the deadline
  • Service and data locationwhere the service runs and where data is keptNeeds a look
  • Business continuitybackups, disaster recovery and an exit planIn your profile
  • Operations teamqualified staff for the required service hoursNot in your profile yet

Registers — checked automatically

  • Handelsregistercompany active, managing directors matchVerified
  • Transparenzregister (beneficial owners)entry matches the shareholdersVerified
  • Wettbewerbsregister (exclusions)no entry that excludes you from public contractsVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Quality40%

    Quality of printing services.

  • Price60%

    Price according to price sheet.

Buyer

Landeshauptstadt Düsseldorf, Der Oberbürgermeister, Amt für Recht, Vergabe und Versicherungen, Zentrale Vergabestelle

Address
Willi-Becker-Allee 10, 40227 Düsseldorf, Germany
Region (NUTS)
DEA11
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

Registration no. in the notice
05111-31001-70

What this buyer bought before

48 IT contract award notices 2019–2026, €2.2m in total.

  • Bildungskarte

    Winner: Syrcon GmbH · 1 bid

    value not disclosed

    22 Sept 2026

  • KI-Unterstützte Notrufabfrage und Disposition für die Feuerwehr

    Winner: Datus AG · 1 bid

    value not disclosed

    29 Jul 2026

  • Managed Service Netzwerktechnik an Düsseldorfer Schulen

    Winner: CMS-IT Consulting GmbH · 3 bids

    €3mFramework agreement — maximum value

    19 May 2026

  • Umstellung des Verfahrens LISclassic auf LISnovus

    Winner: ESN EnergieSystemeNord GmbH · 1 bid

    value not disclosed

    19 May 2026

  • e-learning Plattform und Buchungssoftware (LMS) für die Stadt Grevenbroich

    Winner: WTT CampusONE GmbH · 9 bids

    value not disclosed

    12 May 2026

  • Umstellung des Verfahrens LISclassic auf LISnovus

    Winner: ESN EnergieSystemeNord GmbH

    value not disclosed

    4 May 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

Questions & answers

What is the deadline for offers in "Framework Agreement for Managed Print Services"?

Offers are due by 1 Dec 2026, 10:30 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Landeshauptstadt Düsseldorf, Der Oberbürgermeister, Amt für Recht, Vergabe und Versicherungen, Zentrale Vergabestelle (Düsseldorf, Germany).

Where and how do I submit an offer?

Offers are submitted electronically on https://vergabe.duesseldorf.de.

How are offers scored?

Quality 40%, Price 60%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 3 Nov 2026, 03:39 CET.