Maintenance and support service for the open training course platform (URJCx) of Universidad Rey Juan Carlos

Rectorado de la Universidad Rey Juan CarlosMóstoles, SpainNotice 774307-2026 · Reference number: 2026075SERA

At a glance

Rectorado de la Universidad Rey Juan Carlos (Móstoles, Spain) is tendering: Maintenance and support service for the open training course platform (URJCx) of Universidad Rey Juan Carlos. Offers are due 9 Dec 2026, 14:00 CET. 24-month contract, 2 lots. Bidders must show, among other things: references, minimum turnover.

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
not published
Estimated value
24 months
Duration
Open procedure
Procedure
6 Nov 2026
Published
774307-2026
Notice number
2026075SERA
Reference number
Computer-related services (72500000)
Main CPV
ES300
Place of performance (NUTS)
2
Lots
Spanish
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Planned start of the contract

  5. Planned end of the contract

What the buyer wants

Maintenance and support service for the open training course platform (URJCx) of Universidad Rey Juan Carlos

CPV codes

  • 72500000Computer-related servicesmain

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Maintenance and support service for the open training course platform (URJCx) of Universidad Rey Juan Carlos

    Estimated value:
    not published
    Place (NUTS):
    ES300
    CPV:
    72500000 · Computer-related services
  2. Lot 2

    Estimated value:
    not published

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • ReferencesSimilar contracts delivered before
  • Minimum turnoverMinimum annual turnover or financial standing

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (2)

Annual business figure

Work done

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Conditions in this notice

  • Referencessimilar contracts from your history matched to the conditionNeeds a look
  • Minimum turnoverturnover from your financial statements against the thresholdNeeds a look

This tender's facts

  • 2 lotschoose the lots you can deliver and price each oneNeeds a look
  • Price — 70 ptsyour price against past winning bidsNeeds a look
  • Who wins at this buyerrecently: Simplifae Technologies Spain, S.A., AYESA ADVANCED TECHNOLOGIES, S.A. — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeNeeds a look
  • Vendor support accessupdate rights and escalation to the manufacturerExpires before the deadline
  • Support team and on-callqualified staff for the required hoursNot in your profile yet

Registers — checked automatically

  • Registro Mercantilcompany active, directors matchVerified
  • ROLECE (official bidder register)registration valid, data currentVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

For all lots

  • Price70%

    1.Precio del servicio y del precio/hora del mantenimiento evolutivo..

  • Quality11%

    2.Cobertura de incidencias críticas fuera del horario ordinario establecido en el PPT..

  • Quality4%

    3.Personal adscrito al perfil Especialista en sistemas e infraestructura con certificación avanzada en administración y automatización de sistemas Linux.

  • Quality4%

    4.Personal adscrito al perfil Especialista en sistemas e infraestructura con certificación en automatización de sistemas, integración/despliegue continuo, monitorización u operación de plataformas,.

  • Quality5%

    5.Mejora de los tiempos de respuesta y resolución.

  • Quality6%

    6.Mejora predictiva y automatizada del sistema de monitorización, alertas e informes periódicos del servicio.

Buyer

Rectorado de la Universidad Rey Juan Carlos

Address
28933 Móstoles, Spain
Region (NUTS)
ES300

Register identifiers

Registration no. in the notice
40004050000832

What this buyer bought before

15 IT contract award notices 2019–2026, €8.6m in total.

  • Servicio de soporte, mantenimiento y evolución de la plataforma de contratación electrónica PLYCA de la Universidad Rey Juan Carlos, incluyendo el suministro d…

    Winner: Simplifae Technologies Spain, S.A. · 1 bid

    €114,987

    2 Sept 2026

  • Servicio de mantenimiento y soporte de la plataforma de enseñanza virtual (Moodle) de la Universidad Rey Juan Carlos

    Winner: AYESA ADVANCED TECHNOLOGIES, S.A. · 3 bids

    €223,155

    27 Jul 2026

  • Servicio de mantenimiento y operación de la solución de laboratorios Flexilabs para las aulas de informática de la Universidad Rey Juan Carlos

    Winner: DELL COMPUTER, S.A.U. · 1 bid

    €277,500

    10 Jul 2026

  • Servicio de gestión de redes sociales, app móvil, pantallas informativas y la estrategia de marketing digital de la Universidad Rey Juan Carlos

    Winner: IBEROMEDIA ACC, S.L. · 18 bids

    €192,000

    31 Jan 2025

  • Servicio SaaS (Software as a Service) de una plataforma de prácticas universitarias que abarque de manera integral y exhaustiva todo el ciclo de gestión, segui…

    Winner: CAPITAL ENERGY READ, SLU · 1 bid

    €265,330

    21 Oct 2024

  • Servicio de mantenimiento del sistema de gestión integrado Universitas XXI para la Universidad Rey Juan Carlos.

    Winner: UNIVERSITAS XXI Soluciones y Tecnología para la Universidad S.A. · 1 bid

    €1.7m

    11 Jul 2024

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Maintenance and support service for the open training course platform (URJCx) of Universidad Rey Juan Carlos"?

Offers are due by 9 Dec 2026, 14:00 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Rectorado de la Universidad Rey Juan Carlos (Móstoles, Spain).

Where and how do I submit an offer?

Offers are submitted electronically on contrataciondelestado.es.

Is the contract divided into lots?

Yes, into 2 lots.

How are offers scored?

price 70%, quality 11%, quality 4%, quality 4%, quality 5%, quality 6%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 6 Nov 2026, 04:10 CET.