Maintenance and support services for the Data Processing Center

EDA - Electricidade dos Açores, SAPonta Delgada -Freguesia de Ponta Delgada (São Sebastião), PortugalNotice 708918-2026 · Reference number: SICOM 27PVCPI_CPD-SERVIÇOS MANUETENÇÃO C.P. DADOS

At a glance

EDA - Electricidade dos Açores, SA (Ponta Delgada -Freguesia de Ponta Delgada (São Sebastião), Portugal) is tendering: Maintenance and support services for the Data Processing Center. Offers are due 12 Nov 2026, 00:59 CET. Estimated value €940,000, 37-month contract, 2 lots. Bidders must show, among other things: bid deposit.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
€940,000
Estimated value
37 months
Duration
Open procedure
Procedure
14 Oct 2026
Published
708918-2026
Notice number
SICOM 27PVCPI_CPD-SERVIÇOS MANUETENÇÃO C.P. DADOS
Reference number
Computer-related professional services (72590000)
Main CPV
PT200
Place of performance (NUTS)
2
Lots
not allowed
Variant offers
Portuguese
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Offers binding until (computed)computed

    120 days from the deadline for offers, per the notice

What the buyer wants

Provision of maintenance and support services to the Data Processing Centre, including the management and monitoring of physical and logical infrastructure, capacity planning with assessment of the scalability of systems and applications, identification of physical resource acquisition and licensing needs, as well as the day-to-day operational management of infrastructure, incidents, problems and changes, ensuring compliance with legal obligations regarding the protection of personal data and the rules applicable to subcontracting.

CPV codes

  • 72590000Computer-related professional servicesmain

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Maintenance and support services for the Data Processing Center

    Estimated value:
    €940,000
    Duration:
    37 months
    Place (NUTS):
    PT200
    CPV:
    72590000 · Computer-related professional services

    Provision of maintenance and support services to the Data Processing Centre, including the management and monitoring of physical and logical infrastructure, capacity planning with assessment of the scalability of systems and applications, identification of physical resource acquisition and licensing needs, as well as the day-to-day operational management of infrastructure, incidents, problems and changes, ensuring compliance with legal obligations regarding the protection of personal data and the rules applicable to subcontracting.

  2. Lot 2

    Estimated value:
    €940,000
    Duration:
    37 months

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • Bid depositA deposit or guarantee with the offer

Detected automatically in the published notice. Always confirm against the tender documents.

Bid bond & performance security

What the notice says about securities

Nos termos do ponto 2 do Artigo 20º do Programa do Procedimento

Original language: Portuguese

EXAMPLE — not a result for your companyCan you bid? Your readiness check

This is the SalesDots check: every condition in the notice, the company registers and your whole company profile — certificates with expiry dates, team, references and financials — in one place. The results below are an example; you see the real one after signing in.

8 met · 1 expiring · 2 missing · 3 to check

Conditions in this notice

  • Bid depositdeposit amount and form to prepareNeeds a look

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 9001company certificate — renew before you bidExpires before the deadline
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look

Award criteria

The full criteria and their weights, as published in the notice.

For all lots

  • Price50%

    Preço Total da PROPOSTA

  • Quality40%

    Qualidade -Certificação dos Recursos Humanos a afetar ao CONTRATO

  • Quality10%

    Qualidade -Recursos Humanos a afetar ao CONTRATO”

Buyer

EDA - Electricidade dos Açores, SA

Address
Rua Francisco Pereira Ataíde, nº1, 9504-535 Ponta Delgada -Freguesia de Ponta Delgada (São Sebastião), Portugal
Region (NUTS)
PT200
Website
www.eda.pt

Register identifiers

Registration no. in the notice
512012032

What this buyer bought before

12 IT contract award notices 2020–2026, €26.5m in total.

  • SERVIÇOS DE APOIO LOCAL A SISTEMAS DE INFORMAÇÃO E COMUNICAÇÕES

    Winner: Globaleda - Telecomunicações e Sistemas de Informação, S.A. · 2 bids

    €659,970

    8 Jun 2026

  • Subscrição de Serviços Cloud e de Licenciamento de SW em Volume

    Winner: Inetum España, S.A. - Sucursal em Portugal

    €4m

    20 Feb 2025

  • SERVIÇOS DE MANUTENÇÃO E SUPORTE APLICACIONAL A REPORTING E ANALÍTICA

    Winner: AXIANSEU II DIGITAL CONSULTING, S.A.

    €385,032

    25 Jul 2024

  • Lote - Serviços Especializados em Cibersegurança

    Winner: PARADIGMA RESILIENTE -LDA

    €498,126

    1 Feb 2024

  • Portugal-Ponta Delgada: Computer network services

    Winner: NOS COMUNICAÇÕES SA · 2 bids

    €210,000

    3 Jan 2024

  • Portugal-Ponta Delgada: Computer network services

    Winner: NOS COMUNICAÇÕES SA · 4 bids

    €1.3m

    1 Jan 2024

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Maintenance and support services for the Data Processing Center"?

Offers are due by 12 Nov 2026, 00:59 CET.

What is the estimated value?

The estimated value published in the notice is €940,000.

Who is the buyer?

EDA - Electricidade dos Açores, SA (Ponta Delgada -Freguesia de Ponta Delgada (São Sebastião), Portugal).

Where and how do I submit an offer?

Offers are submitted electronically on community.vortal.biz.

Is the contract divided into lots?

Yes, into 2 lots.

How are offers scored?

Price 50%, Quality 40%, Quality 10%.

Which procedure is used?

Open procedure.

Win it with SalesDots

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Match it with your profile

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Prepare your response

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 24 Oct 2026, 16:24 CEST.