Maintenance and support services for the IT infrastructures of INSST

Instituto Nacional de Seguridad y Salud en el Trabajo O.A. M.P. (INSST)Madrid, SpainNotice 723942-2026 · Reference number: 0198-26

At a glance

Instituto Nacional de Seguridad y Salud en el Trabajo O.A. M.P. (INSST) (Madrid, Spain) is tendering: Maintenance and support services for the IT infrastructures of INSST. Offers are due 25 Nov 2026, 23:59 CET. 12-month contract, 2 lots.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
not published
Estimated value
12 months
Duration
Open procedure
Procedure
20 Oct 2026
Published
723942-2026
Notice number
0198-26
Reference number
Computer support services (72610000)
Main CPV
ES111
Place of performance (NUTS)
2
Lots
Spanish
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

What the buyer wants

The contract is aimed at the provision of maintenance and support services for the computer systems on which the reference applications of the National Institute for Safety and Health at Work (hereinafter INST) are deployed, as well as the care of users in the area of microinformatics and the use of the above applications.

CPV codes

  • 72610000Computer support servicesmain

Lots (2)

The contract is divided into 2 lots. Offers may be submitted for selected lots where the documents allow it.

  1. Lot 1Maintenance and support services for the IT infrastructures of INSST

    Estimated value:
    not published
    Duration:
    12 months
    Place (NUTS):
    ES242, ES708, ES416, ES421, ES220, ES521
    CPV:
    72610000 · Computer support services

    The contract is aimed at the provision of maintenance and support services for the computer systems on which the reference applications of the National Institute for Safety and Health at Work (hereinafter INST) are deployed, as well as the care of users in the area of microinformatics and the use of the above applications.

  2. Lot 2

    Estimated value:
    not published
    Duration:
    12 months

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.

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Other

EXAMPLE — not a result for your companyCan you bid? Your readiness check

This is the SalesDots check: every condition in the notice, the company registers and your whole company profile — certificates with expiry dates, team, references and financials — in one place. The results below are an example; you see the real one after signing in.

8 met · 1 expiring · 2 missing · 2 to check

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 9001company certificate — renew before you bidExpires before the deadline
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look

Award criteria

The full criteria and their weights, as published in the notice.

For all lots

  • Price51%

    OFERTA ECONÓMICA.

  • Quality49%

    OFERTA TÉCNICA.

Buyer

Instituto Nacional de Seguridad y Salud en el Trabajo O.A. M.P. (INSST)

Address
28027 Madrid, Spain
Region (NUTS)
ES111, ES112, ES113, ES114, ES120, ES130
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

Registration no. in the notice
10000400064201

What this buyer bought before

3 IT contract award notices 2020–2024, €1.3m in total.

  • Servicios de mantenimiento y soporte de las infraestructuras informáticas del INSST

    Winner: THE LAUDE TECHNOLOGY COMPANY S.L. · 3 bids

    €251,000

    23 Dec 2024

  • Spain-Madrid: World wide web (www) site design services

    Winner: I.C.A. INFORMÁTICA Y COMUNICACIONES AVANZADAS SL · 6 bids

    €66,000

    10 Dec 2021

  • Spain-Madrid: Computer support services

    Winner: Ezentis Tecnología, S. L. U. · 5 bids

    €942,000

    14 Dec 2020

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Maintenance and support services for the IT infrastructures of INSST"?

Offers are due by 25 Nov 2026, 23:59 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Instituto Nacional de Seguridad y Salud en el Trabajo O.A. M.P. (INSST) (Madrid, Spain).

Where and how do I submit an offer?

Offers are submitted electronically on contrataciondelestado.es.

Is the contract divided into lots?

Yes, into 2 lots.

How are offers scored?

price 51%, quality 49%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 24 Oct 2026, 04:54 CEST.