Maintenance and upgrading of the network infrastructure at the Ministry of Foreign Affairs (MFA)

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АДгр. София, BulgariaNotice 720096-2026 · Reference number: 611682

At a glance

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД (гр. София, Bulgaria) is tendering: Maintenance and upgrading of the network infrastructure at the Ministry of Foreign Affairs (MFA). Offers are due 24 Nov 2026, 22:59 CET. Estimated value €623,980, 41-month contract. Bidders must show, among other things: certificates, references, minimum turnover.

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
€623,980
Estimated value
41 months
Duration
Open procedure
Procedure
19 Oct 2026
Published
720096-2026
Notice number
611682
Reference number
IT services: consulting, software development, Internet and support (72000000)
Main CPV
BG411
Place of performance (NUTS)
not allowed
Variant offers
Bulgarian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

What the buyer wants

The subject matter of the public procurement includes maintenance and upgrades of the network infrastructure at the Ministry of Foreign Affairs (MFA). The scope of the public procurement comprises:

  1. Renewal of support for existing network equipment, as follows:
    • Network switches
    • 2 units;
    • Core switch
    • 4 units;
    • Access switch
    • 4 units;
    • Managed switch
    • 4 units;
    • Cisco Firepower 4115 NGFW Appliance, 1U
    • 2 units;
    • Cisco FPR4115 Threat Defense Threat Protection License
    • 2 units;
    • Cisco Firepower Management Center, (VMWa)
    • 1 unit;
    • Cisco Secure Malware Analytics License for Appliance
    • 1,500 units;
    • Cisco Threat Grid M5 Model Hardware
    • 1 unit;
    • Cisco UCS S3260 Storage Server Base Ch
    • 2 units;
    • Cisco ISE Virtual Machine Common PID
    • 2 units;
    • Cisco Secure Email XaaS Subscription
    • 1,200 units;
    • Cisco Web Security XaaS Subscription
    • 630 units;
    • UCS C240 M5 12 LFF
    • 1 unit;
    • UCS C220 M5 SFF 10 HD w/o CPU, mem, HD
    • 2 units.
  2. Supply of new network equipment, as follows:
    • Type 1 router
    • 2 units;
    • Centralized user authentication solution
    • 1 unit;
    • Type 1 switch
    • 2 units;
    • Type 2 switch
    • 2 units;
    • Type 3 switch
    • 3 units; Performance requirements are detailed in the Contracting Authority's Technical Specifications
    • Annex No. 1, part of the procurement documentation. ****
  1. The timeframe for providing the support described in item 2.2.1 of the Contracting Authority's Technical Specifications
    • Annex No. 1 is up to 15 (fifteen) business days from the date of receipt of notification of secured funding sent by the Contracting Authority and submission by the Contractor of the designated performance guarantee under the terms of the draft contract.
  2. The delivery timeframe for the network equipment described in item 2.2.2 of the Contracting Authority's Technical Specifications
    • Annex No. 1 is up to 90 (ninety) business days from the date of receipt of notification of secured funding sent by the Contracting Authority and submission by the Contractor of the designated performance guarantee under the terms of the draft contract.
  3. The period of the provided support for the network equipment under item 2.2.1 of the Contracting Authority's Technical Specifications
    • Annex No. 1 shall be in accordance with the requirements set out in Table No. 1 and Table No. 2 of the Contracting Authority's Technical Specifications
    • Annex No. 1. 4. The warranty service period for the network equipment delivered under item 2.2.2 of the Contracting Authority's Technical Specifications
    • Annex No. 1 shall correspond to the period proposed by the participant in its tender, starting from the delivery date certified in the handover protocol for the delivery of the equipment. ***** Unless it is the manufacturer, the participant in the public procurement must be duly authorized by the manufacturer or its official representative with the granted right to distribute/deliver the offered products within the territory of the Republic of Bulgaria.The participant shall prove compliance with the requirement by attaching an authorization letter or other equivalent document issued by the manufacturer or its official representative in the Bulgarian language, or accompanied by a Bulgarian translation, within its Technical Proposal.Where the participant submits an authorization letter from an official representative of the manufacturer (or equivalent document), the tender must also include an authorization letter issued by the manufacturer (or equivalent document in Bulgarian or accompanied by a Bulgarian translation) authorizing the manufacturer's official representative to grant authorization to third parties. ***** The requirement for authorization at the tender submission stage is justified by the subject matter of the procurement and serves as a safeguard for its timely and quality execution.Should a contractor be selected who is subsequently refused authorization by the manufacturer, this could lead to delays in the execution of the …

CPV codes

  • 72000000IT services: consulting, software development, Internet and supportmain
  • 32420000Network equipment

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • CertificatesCompany or personnel certificates named in the notice
  • ReferencesSimilar contracts delivered before
  • Minimum turnoverMinimum annual turnover or financial standing

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (1)

Participants should have achieved for the last three completed financial years a minimum total turnover of EUR 600 000 calculated on the basis of annual turnover. For the purposes of § 2, item 66 of the R&D of the Annual Total Turnover Act is the sum of net sales revenue within the meaning of the Accounting Act. When submitting a tender, the participant shall declare compliance with the requirement by completing the relevant fields in Part IV: The demonstration of the selection criterion shall be through one or more of the documents referred to in Art. 62, para. 1 of the Public Procurement Act, showing that the minimum total turnover requirement is met as follows:

  • certificates from banks;
  • annual financial statements or their constituent parts where their publication is required under the legislation of the country in which the participant is established;
  • reference to the total turnover. According to Art. 67, para. 9 of the ZOP The contracting authority will establish the compliance of the financial data declared by the participant with the data maintained by the primary data controllers through the platform referred to in Article 39a (1) of the SPO and the participant shall declare its consent in advance.Where the Contracting Party, for objective (non-depending on it) reasons, cannot establish compliance of the financial data declared by the participant under Art. 67, Paragraph 9 of the Public Procurement Act, then will request the documents under Art. 62, para. 1 of the Public Procurement Act for proof of the economic and financial condition: - under the terms of Art. 67, para. 5 of the Public Procurement Act (after opening the tenders, at the discretion of the Contracting Party, where necessary for the lawful award of the contract) or under the terms of Art. 112 of the Public Procurement Act (before conclusion of the contract).Where, for good reason, a participant is unable to submit the documents requested by the Contracting Party, it may prove its economic and financial situation by means of any other document which the Contracting Party considers appropriate (Art. 62, para. 2 of the Public Procurement Act).The information may also cover a shorter period depending on the date on which the participant is established or has started its activity (Art. 62, para. 3 of the Public Procurement Act).
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Conditions in this notice

  • Certificatescertificate in the profile, valid on the bid dateIn your profile
  • References3 matching references from the last 3 yearsIn your profile
  • Minimum turnoverturnover from financial statements above the thresholdIn your profile

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 9001company certificate — renew before you bidExpires before the deadline
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look

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Award criteria

The full criteria and their weights, as published in the notice.

  • The economically most advantageous offer is determined based on the award criterion "lowest price".

    Оценява се общата цена за изпълнение на поръчката, предложена от участниците в т. 1 от Ценовото им предложение.

The notice does not publish weights — see the tender documents.

Buyer

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД

Address
ул. ПАНАЙОТ ВОЛОВ № 2, 1504 гр. София, Bulgaria
Region (NUTS)
BG411

Register identifiers

EU VAT
BG831641791
LEI
4851009OHQWGOUFCNU36
Registration no. in the notice
831641791

What this buyer bought before

475 IT contract award notices 2020–2026, €155.4m in total.

  • Извънгаранционна поддръжка на хардуерни и софтуерни ресурси за изграждане на мрежова инфраструктура за нуждите на РЗИ към Министерство на здравеопазването (МЗ)

    Winner: СИРМА ГРУП АД · 3 bids

    €669,412

    14 Oct 2026

  • Следгаранционна поддръжка на Система за безконтактна инвентаризация „Invent“ (Инвент) и доставка на консумативи за Териториалното поделение (ТП) на Национален …

    Winner: РФИД БЪЛГАРИЯ ЕООД · 1 bid

    €4,100

    1 Oct 2026

  • Поддържане и ремонт на извънгаранционни мултифункционални устройства за нуждите на Сметната палата на Република България

    Winner: СИЕНСИС АД · 1 bid

    €5,290

    25 Sept 2026

  • Подновяване на софтуерни лицензи за MDaemon за нуждите на ГД ГРАО

    Winner: ЖАР ЕООД · 1 bid

    €3,833

    18 Sept 2026

  • Доставка, подновяване и осигуряване на хардуерна и софтуерна поддръжка от производител на техника – Luna Network HSM по 2 (две) обособени позиции

    Winner: ИФЕЛОУС ООД · 2 bids

    €71,968

    15 Sept 2026

  • Осигуряване на право на ползване, поддръжка и обслужване на информационна система „Eventis R7

    Winner: ЕНВИЗИМО ВНЕДРЯВАНИЯ И ПОДДРЪЖКА ЕООД · 1 bid

    €260,000

    10 Sept 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

app.eop.bg
Platform
yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Maintenance and upgrading of the network infrastructure at the Ministry of Foreign Affairs (MFA)"?

Offers are due by 24 Nov 2026, 22:59 CET.

What is the estimated value?

The estimated value published in the notice is €623,980.

Who is the buyer?

ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД (гр. София, Bulgaria); LEI 4851009OHQWGOUFCNU36.

Where and how do I submit an offer?

Offers are submitted electronically on app.eop.bg.

How are offers scored?

The economically most advantageous offer is determined based on the award criterion "lowest price"..

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 15:37 CET.