Media Management Services DPS

“Specific Average turnover” must be submitted for the each of previous two (2) years for concluded fiscal years at the time of the bid response deadline. The economic operator must have an annual turnover of at least EUR 10,000,000.

The economic operator must provide Two references from within the Higher Education community in the European Economic Area, and preferable within the target area of the organisations participating in the procurement. The Two references must relate to new customer implementations, preferable within the previous three years. The references must include the official name of the customer, at least one contact point for the customer including direct phone number and e-mail. The economic operator must state the date of initial delivery to the customer and the Media Management Solution delivered. The economic operator must describe the relevant quantitative volume of the individual references. The quantitative volume is defined as the number of licenses, named or concurrent users. The economic operator must describe relevant qualitative properties of the individual references. The qualitative properties are defined as the inclusion of ongoing delivery of one or more of the following to the customer.

1. Ongoing support of user access to- and availability of the Media Management Solution.

2. Implementation assistance for onboarding.

3. Workshops and training on use of the Media Management Solution.

4. Development of new customer specific features or integrations.