Open house admission procedure for the admission of distributors for the openDesk ecosystem

Zentrum für Digitale Souveränität der Öffentlichen Verwaltung (ZenDiS) GmbHBochum, GermanyNotice 668378-2026 · Reference number: ZenDiS-ZLV-001

At a glance

Zentrum für Digitale Souveränität der Öffentlichen Verwaltung (ZenDiS) GmbH (Bochum, Germany) is tendering: Open house admission procedure for the admission of distributors for the openDesk ecosystem. Offers are due 31 Jan 2027, 23:59 CET. 24-month contract. Bidders must show, among other things: ISO 9001, references, key people, insurance.

Official noticeTender documents

Published on:TEDBekanntmachungsservice (DÖE)

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Translated from the official notice. The original text is the legally binding one.

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Key facts

Deadline
not published
Estimated value
24 months
Duration
Open procedure
Procedure
29 Sept 2026
Published
668378-2026
Notice number
ZenDiS-ZLV-001
Reference number
Software supply services (72268000)
Main CPV
not allowed
Variant offers
German
Language of offers

The buyer did not publish an estimated value in the notice.

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for questions

  3. Deadline for offers

  4. Opening of offers

What the buyer wants

The subject of the notice is the approval of companies as distributors for the openDesk ecosystem within an open approval system. openDesk is an open source office and collaboration suite. In a web-based environment, the suite bundles functions for document processing, file and knowledge management, e-mail, calendar, contacts, chat, video conferencing, project and task management as well as identity and access management.

The openDesk portfolio consists of software components from various component manufacturers and the openDesk integration layer. ZenDiS is responsible for the composition, development and packaging of the portfolio and sets quality, safety and interoperability standards. The approved distributors form the sales level between ZenDiS or the components of the openDesk portfolio and the downstream network of IT partners.

On the basis of the package configurations specified by ZenDiS, they assemble combinations of individual software components into bundles, use them to design time-limited subscription offers and distribute them via the IT partners integrated into their partner network. The distributor does not act directly towards end customers according to the intended distribution model. End customer sales and in particular setup, integration, operation and support are carried out by the integrated IT partners.

With the positive approval decision, the distributor agreement on the pre-published, uniform and non-negotiable terms is reached between ZenDiS and the applicant.

The Distributor Agreement regulates in particular the admission to the openDesk ecosystem, usage and sublicensing rights to the software components and the openDesk integration layer, access to the openDesk repositories and license keys, use of the designation "Official openDesk Distributor" and the obligations of the Distributor in the design and distribution of the bundles and subscriptions. The subject of the authorisation is the respective applicant as a distribution partner.

Technical testing or integration of an applicant’s software product shall not take place. The admission of component manufacturers to the openDesk portfolio is not covered by this proceeding. The method is designed as an open-house approval method. There is no comparative selection decision between the applicants. No evaluation, ranking or prioritisation of suitable applicants shall take place. Any applicant who fulfils all pre-disclosed conditions shall be admitted under the same conditions.

Increasing performance, experience or economic resources does not give rise to priority. The number of authorisations shall not be limited. ZenDiS does not provide exclusivity, territorial protection or protection against competition. The procedure is not a tendering procedure within the meaning of the Act against Restrictions of Competition, the Procurement Ordinance, the Procurement and Contract Rules for works or other procurement law regulations.

The purpose of the notice is to open up the authorisation system in a transparent, equal and non-discriminatory manner. It does not award a public contract or a concession. Applications for authorisation shall be examined separately for each applicant. The examination is carried out first in formal terms and then in content exclusively according to the standard "approval requirements met" or "approval requirements not met". The authorisation procedure shall be open continuously until 31 January 2027. Applications for authorisation may be submitted at any time within that period in accordance with the procedural documents.

The Center for Digital Sovereignty of the Public Administration (ZenDiS) GmbH carries out an open-house procedure for the approval of distributors for the openDesk ecosystem. Approved distributors act as a link between the openDesk portfolio put together by ZenDiS and the retail distribution network. Based on the package configurations specified by ZenDiS, they assemble software components into bundles and time-limited subscriptions, set up a network of IT partners and distribute the offers via this partner network.

The procedure is not a procurement procedure within the meaning of the GWB, the VgV or the VOB/A. No comparative selection, evaluation or ranking of applicants is made. Any applicant who fulfils all the admission requirements published shall be admitted on uniform and non-negotiable terms. The number of authorisations shall not be limited.

CPV codes

  • 72268000Software supply servicesmain
  • 72260000Software-related services

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • CertificatesISO 9001
  • ReferencesSimilar contracts delivered before
  • Key peopleNamed roles, CVs or minimum team
  • InsuranceProfessional or liability insurance

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (1)

The following requirements are final minimum requirements for approval as a distributor. The test is carried out exclusively on the scale "fulfilled" or "not fulfilled". A comparative evaluation, ranking or weighting does not take place. Increased performance, experience or economic resources do not give priority to other applicants.

Open source vendor management The applicant must have at least three contractual relationships with open source manufacturers that currently exist or have been concluded within the last five years. Proof: fully completed document 3.3 specifying the manufacturer, the contact person, the subject matter of the contract, the duration of the contract and the status of the contractual relationship. The applicant must have an existing network of managed service providers and/or cloud service providers as sales partners.

Evidence: An anonymised overview of the partner network with information on the number of active partners, the regions covered and the service categories offered. The applicant must have local offices in at least ten European countries. Evidence: commercial register extracts or comparable register documents of the respective jurisdictions. The applicant must employ at least five technical consultants with proven experience in administration and support of open source software.

Evidence: qualification profiles, certifications or appropriate reference projects. The applicant’s statutory headquarters must be located in a Member State of the European Union or the European Economic Area. Proof: current trade register extract or a comparable register document. The extract from the register shall not be older than three months at the time of submission of the application for authorisation.

The applicant must process the personal data arising in the context of partner management, billing and the support process in accordance with the General Data Protection Regulation and other applicable data protection regulations. To the extent required by law, a data protection officer in accordance with art. 37 GDPR. Evidence: data protection declaration and an extract from the list of processing activities according to art. 30 GDPR for distributor activity, if such a directory is to be maintained.

Quality management The applicant must have documented operations and sales processes, in particular for partner management, sales, billing, support and support forwarding. Proof: suitable process documentation or a valid certificate. Certification to ISO 9001 or an equivalent standard is recommended but is not a mandatory certification requirement. The applicant must have an occupational or professional liability insurance with a cover of at least EUR 1,000,000 per claim.

Proof: current insurance confirmation or binding coverage commitment of the insurer. The admission requirements must be met at the time of application, at the time of the admission decision and throughout the duration of the Distributor Agreement. The cancellation of an approval requirement must be notified to ZenDiS immediately. Relevant are the complete regulations in the procedural documents, in particular document 1.2 and Appendix 1 to the Distributor Agreement.

Options, renewals, framework

  • Renewals: foreseen
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Conditions in this notice

  • ISO 9001certificate in the profile, valid on the bid dateIn your profile
  • References3 matching references from the last 3 yearsIn your profile
  • Key people2 people in the team meet itIn your profile
  • Insuranceliability policy expires before the bid deadlineExpires before the deadline

Registers — checked automatically

  • Handelsregistercompany active, managing directors matchVerified
  • Transparenzregister (beneficial owners)entry matches the shareholdersVerified
  • Wettbewerbsregister (exclusions)no entry that excludes you from public contractsVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

Company profile — matched to the requirements

  • ISO/IEC 27001company certificate, validIn your profile
  • ISO 22301add it or bring in a consortium partnerNot in your profile yet
  • Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
  • Solution architect — TOGAFno certified personNot in your profile yet
  • IT references, last 3 years3 public-sector implementationsIn your profile
  • Turnover, last 3 yearsfrom financial statementsIn your profile
  • Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
  • Security clearance (Poufne, NATO)to check in the teamNeeds a look

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Buyer

Zentrum für Digitale Souveränität der Öffentlichen Verwaltung (ZenDiS) GmbH

Address
Suttner-Nobel-Allee 4, 44803 Bochum, Germany

Register identifiers

EU VAT
DE358781019

What this buyer bought before

1 IT contract award notices 2024–2024.

  • Rahmen- und Supportvertrag für openDesk

    Winner: B1 Systems GmbH · 3 bids

    value not disclosed

    31 Jul 2024

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

www.dtvp.de
Platform
yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Open house admission procedure for the admission of distributors for the openDesk ecosystem"?

Offers are due by 31 Jan 2027, 23:59 CET.

What is the estimated value?

The buyer did not publish an estimated value in the notice.

Who is the buyer?

Zentrum für Digitale Souveränität der Öffentlichen Verwaltung (ZenDiS) GmbH (Bochum, Germany).

Where and how do I submit an offer?

Offers are submitted electronically on www.dtvp.de.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 10:32 CET.