Provision of a network detection, investigation and response system for cyber threats and renewal of a software solution for auditing and analyzing changes in the ICT environments for the needs of the Ministry of Foreign Affairs (MFA)
At a glance
ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД (гр. София, Bulgaria) is tendering: Provision of a network detection, investigation and response system for cyber threats and renewal of a software solution for auditing and analyzing changes in the ICT environments for the needs of the Ministry of Foreign Affairs (MFA). Offers are due 20 Nov 2026, 22:59 CET. Estimated value €298,270, 37-month contract.
Already a customer? Open it in the app
Translated from the official notice. The original text is the legally binding one.
Free · no account
Get tenders like this one by e-mail
Key facts
- Deadline
- €298,270
- Estimated value
- 37 months
- Duration
- Open procedure
- Procedure
- 19 Oct 2026
- Published
- 718668-2026
- Notice number
- 607500
- Reference number
- Security software package (48730000)
- Main CPV
- BG411
- Place of performance (NUTS)
- not allowed
- Variant offers
- Bulgarian
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Opening of offers
What the buyer wants
The subject matter of the public procurement includes the following:
- Provision of a network detection, investigation, and cyber threat response system: The Contractor must deliver 1 Network Detection & Response (NDR) solution for threat detection based on behavioral analysis of network traffic data. The Contractor must deliver all necessary licenses granting rights of use for all required functionalities for 1,500 IP addresses. The Contractor must provide:
- Hardware support: minimum 36 months;
- Support type: 24x7x365;
- Software update capability during the support period up to the manufacturer's latest current release.
- Renewal of a software solution for auditing and analyzing changes in ICT environments. The Contractor must provide renewal of the right of use and support for Netwrix products, as follows: 2.1. NW-MS-NA-AD
- 750 units
- Netwrix Auditor for Active Directory
- Standard Support and Maintenance period: support until 10/10/2029; 2.2. NW-MS-NA-AD-SA
- 1,750 units
- Netwrix Auditor for Active Directory
- Standard Support and Maintenance
- Service Account License period: support until 10/10/2029; 2.3. NW-MS-NA-EX
- 750 units
- Netwrix Auditor for Exchange
- Standard Support and Maintenance period: support until 10/10/2029; 2.4. NW-MS-NA-EX-SA
- 1,750 units
- Netwrix Auditor for Exchange
- Standard Support and Maintenance
- Service Account License period: support until 10/10/2029; 2.5. NW-MS-NA-OR
- 2 units
- Netwrix Auditor for Oracle Database
- Standard Support and Maintenance period: support until 10/10/2029; 2.6. NW-MS-NA-SQL
- 750 units
- Netwrix Auditor for SQL Server
- Standard Support and Maintenance period: support until 10/10/2029; 2.7. NW-MS-NA-SQL-SA
- 1,750 units
- Netwrix Auditor for SQL Server
- Standard Support and Maintenance
- Service Account License period: support until 10/10/2029; 2.8. NW-MS-NA-FS
- 750 units
- Netwrix Auditor for Windows File Servers
- Standard Support and Maintenance period: support until 10/10/2029; 2.9. NW-MS-NA-FS-SA
- 1,750 units
- Netwrix Auditor for Windows File Servers
- Standard Support and Maintenance
- Service Account License period: support until 10/10/2029; 2.10. NW-MS-NA-WS
- 750 units
- Netwrix Auditor for Windows Server (per User)
- Standard Support and Maintenance period: support until 10/10/2029; 2.11. NW-MS-NA-WS-SA
- 1,750 units
- Netwrix Auditor for Windows Server (per User)
- Standard Support and Maintenance
- Service Account License period: support until 10/10/2029; 2.12. NW-MS-NDC-SEC
- 750 units
- Netwrix Data Classification
- Data Security and Compliance Edition
- Standard Support and Maintenance period: support until 10/10/2029; 2.13. NW-MS-NDC-SEC- 1,750 units
- Netwrix Data Classification
- Data Security and Compliance Edition
- Standard Support and Maintenance period: support until 10/10/2029; 2.14. NW-MS-NDC-FS
- 750 units
- Netwrix Data Classification for Windows File Servers
- Standard Support and Maintenance period: support until 10/10/2029; 2.15. NW-MS-NDC-FS-SR
- 1,750 units
- Netwrix Data Classification for Windows File Servers
- Standard Support and Maintenance period: support until 10/10/2029. *** Performance requirements are detailed in the Contracting Authority's Technical Specifications
- Annex No. 1. *** Support service parameters for Netwrix products:
- Ability to log incidents on the manufacturer's website;
- Ability to download updates from the manufacturer's website;
- Provision for on-site hardware support and replacement of defective components where necessary. *** All software product licenses supplied under this public procurement must be issued in the name of the Ministry of Foreign Affairs. *** As of the date of the procurement launch decision, funding has not been secured. The rules of Art. 114 of the PPA shall apply. *** Performance deadlines:
- The deadline for providing the network detection, investigation, and cyber threat response system under item 1 and for renewing support for the Netwrix products under item 2 is…
The performance requirements are detailed in the Technical Specification of the Contracting Party - Annex No 1.
CPV codes
- 48730000Security software packagemain
- 72260000Software-related services
- 72261000Software support services
- 48000000Software package and information systems
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
This notice does not spell out the conditions to take part; they are in the tender documents. SalesDots fetches the documents where the platform allows it (or takes your upload), reads them for you and turns them into this checklist.
Show the notice text (1)
The contracting authority has not provided for selection criteria in the procedure. The selection criterion referred to in the selection criteria (BT-809-Lot) of section .
This is the SalesDots check: every condition in the notice, the company registers and your whole company profile — certificates with expiry dates, team, references and financials — in one place. The results below are an example; you see the real one after signing in.
8 met · 1 expiring · 2 missing · 2 to check
Registers — checked automatically
- National company registercompany active, representation matchesVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
Company profile — matched to the requirements
- ISO/IEC 27001company certificate, validIn your profile
- ISO 9001company certificate — renew before you bidExpires before the deadline
- ISO 22301add it or bring in a consortium partnerNot in your profile yet
- Project manager — PMP / PRINCE22 people, 5+ years of experienceIn your profile
- Solution architect — TOGAFno certified personNot in your profile yet
- IT references, last 3 years3 public-sector implementationsIn your profile
- Turnover, last 3 yearsfrom financial statementsIn your profile
- Partner status (Microsoft, SAP, Oracle)to confirm with the vendorNeeds a look
- Security clearance (Poufne, NATO)to check in the teamNeeds a look
Free · no account
Get tenders like this one by e-mail
Free check · 10 seconds
Does your company fit this tender?
Award criteria
The full criteria and their weights, as published in the notice.
- The economically most advantageous offer is determined based on the award criterion "lowest price"
Оценява се общата цена за изпълнение на дейностите, предложена от участниците в т. 1 от Ценовото им предложение. *** Общата цена за изпълнение на обществената поръчка е формирана въз основа на сбора от цените, посочени в Таблица № 1 и Таблица № 2 от Ценовото предложение на участниците.
The notice does not publish weights — see the tender documents.
Buyer
ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД
- Address
- ул. ПАНАЙОТ ВОЛОВ № 2, 1504 гр. София, Bulgaria
- Region (NUTS)
- BG411
- Website
- www.is-bg.net
Register identifiers
- EU VAT
- BG831641791
- LEI
- 4851009OHQWGOUFCNU36
- Registration no. in the notice
- 831641791
What this buyer bought before
475 IT contract award notices 2020–2026, €155.4m in total.
Извънгаранционна поддръжка на хардуерни и софтуерни ресурси за изграждане на мрежова инфраструктура за нуждите на РЗИ към Министерство на здравеопазването (МЗ)
Winner: СИРМА ГРУП АД · 3 bids
€669,412
14 Oct 2026
Следгаранционна поддръжка на Система за безконтактна инвентаризация „Invent“ (Инвент) и доставка на консумативи за Териториалното поделение (ТП) на Национален …
Winner: РФИД БЪЛГАРИЯ ЕООД · 1 bid
€4,100
1 Oct 2026
Поддържане и ремонт на извънгаранционни мултифункционални устройства за нуждите на Сметната палата на Република България
Winner: СИЕНСИС АД · 1 bid
€5,290
25 Sept 2026
Подновяване на софтуерни лицензи за MDaemon за нуждите на ГД ГРАО
Winner: ЖАР ЕООД · 1 bid
€3,833
18 Sept 2026
Доставка, подновяване и осигуряване на хардуерна и софтуерна поддръжка от производител на техника – Luna Network HSM по 2 (две) обособени позиции
Winner: ИФЕЛОУС ООД · 2 bids
€71,968
15 Sept 2026
Осигуряване на право на ползване, поддръжка и обслужване на информационна система „Eventis R7
Winner: ЕНВИЗИМО ВНЕДРЯВАНИЯ И ПОДДРЪЖКА ЕООД · 1 bid
€260,000
10 Sept 2026
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- app.eop.bg
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Provision of a network detection, investigation and response system for cyber threats and renewal of a software solution for auditing and analyzing changes in the ICT environments for the needs of the Ministry of Foreign Affairs (MFA)"?
Offers are due by 20 Nov 2026, 22:59 CET.
What is the estimated value?
The estimated value published in the notice is €298,270.
Who is the buyer?
ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД (гр. София, Bulgaria); LEI 4851009OHQWGOUFCNU36.
Where and how do I submit an offer?
Offers are submitted electronically on app.eop.bg.
How are offers scored?
The economically most advantageous offer is determined based on the award criterion "lowest price".
Which procedure is used?
Open procedure.
Win it with SalesDots
Read the documents for you
SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.
Analyse documentsMatch it with your profile
Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.
Check my fitPrepare your response
Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.
Start a responseNever miss a change
Track the deadline, amendments and answers to clarification questions, and get similar tenders and re-tenders before they are published.
Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 15:20 CET.